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"Excellent service and ideal location. However the room was a little run down and water leaked out of the shower cabinet making the bathroom floor very wet"

"I really liked the location of the hotel. The room was also a good size and the view was nice."

"Very clean hotel and is in convenient location for early flights."

"Very nice hotel with with great location. Within walking distance to Myongdung and very close to city hall station. "

"Firstly, I like the location which it is situation near to Myeongdong Shopping Street, and it is also very convenient, as it is a short walking distance to Euljiro(3)station. The hotel facility and the room are clean, neat, organized and tidy . Hotel staff are friendly and helpful. Most of them speaks fluent english, and they are very initiative. Hotel breakfast taste great, food are freshly served every morning, and the staff greeted us warmly in the winter of 6.30am in each morning. "

"The concierge and valet staff is the best I've seen."

"From the moment we stepped off the taxi to check in, our experience of The Shilla Seoul was nothing short of impeccable. I've stayed at many top hotels in Seoul and Tokyo. The Shilla Seoul is up to the level of Ritz Tokyo or Okura Tokyo, which I consider the best of the best. Every member of the staff is kind and respectful, and willing to go out of their way to make sure you are taken care of. Rooms are classy and clean. Some may say this hotel is old. But it aged like a legend. This is the BEST hotel in Korea IMHO. "

"Excellent Service and comfortable stay"

"The room was very beautifully decorated and the kids adored the room. When we checked out today, we asked the reception if we could buy the soft toys in the room, the lady was saying it was not for sale. She then surprised the kids by giving them two small soft toys (from the same theme). I did not notice her name as we were rushing for the airport. Thank you to the pretty lady receptionist for the nice gesture (happened at 5:30am on 28 Dec 2024). "