South Reward Hotels, Cul de Sac

"Property is understaffed. Staff do not clean tables property, do no wipe down tables between servings. You often have to go look for a fork, knife or spoon, or all three. . On at least 2 occassions waited up to 20 minute for a coffee or a menu to be brought to table after being seated. Leaves floating in pool quite common. And as for beach towels you get 1 and that is it don't even as for a second towel."

"The room smelled very bad. We alerted the staff on three occasions. They gave us a can of air freshener which masked the smell for five to ten minutes. They told us maintenance was coming up to check out the smell and we never heard anything. It really ruined the trip being that we had to smell the room like that the entire time."

"Rooms was decent size, resort was right next to everything walking distance to Mahó Beach. Only one complaint I reserved poolside view and did not get that. All in all I would stay here again"

"Proximity was great in all regards (Beach, restaurants etc.) Down side,, only 1 elevator was working which made waiting for one very long. "

"Room was over dated Old furniture that smells very much like humidity Very old room, does not expect the price at all But staff are amazing and the beach is beautiful "

"Always clean, friendly, and great views! The staff was super nice and helpful! The shuttle drivers were the best! Traffic can get bad, they were there to accommodate! A+++"

"Our first room was not what we thought we had booked. It was far away from main buildings and up a steep hill. There was not a direct view of the water. We asked for a change and the staff accommodated us after one day. The room over looking the beach was great, convenient to everything with a modern kitchen with washer dryer and balcony. "

"Had to request a room change. The picture on your site showed water view but was stuck in a non water room"

"Didn’t use"