South Section of Point Mountain Reservation Tours and Activities

V nice room for a family stay - we got the "king bed suite". Only complaint is the sofa bed was quite uncomfortable (compared to other sofa beds we have used). But the hotel is really nice otherwise.

Great experience from check in to check out. I observed the frontdesk representatives kept an eye on 2 little child while their parents stepped away. He and the security kept a close eyes on the kids to ensure they didn't leave the lobby by themselves and contacted their parents to return asap to pick up their child. Thank you for ensuring safety of the little ones. Very polite services from everyone in the hotel, especially the breakfast arrangement is awesome! Great processes involved to ensure efficiency during the busy morning. Of course the breakfast is 100% , great food, good quality with lots of options. Last but not least, thanks for the champaign, what a great surprise for the family and celebrations.

Yes The Plaza's grounds are iconic but the wonderful staff & service is what makes it truely exceptional!!!