South Zone Holidays from AU$1,278

Nice property in a nice location

Very friendly staff and food was tasty. Hotel is clean, great bands played in lobby at night. Flea markets are walking distance from Hotel. Would recommend to friends and family.

Over charged for drinks at the hotel bar by a lot and disputing with my credit card company

My expectations as it is a hard rock hotel were not met. We have been too smaller all inclusive resorts that definitely had more amenities and better food options. Most if not, all of the restaurants had buffets and not many à la carte options. I will say that bell boy, reception staff, spa staff and servers gave us amazing service. The Host, how ever all seemed to hate their jobs and were rude. We had made a reservation for New Year’s Eve for 13 people when we went up to the restaurant, they had our party down for eight people instead. They had a table already sat outside of the restaurant to accommodate for New Year’s Eve event. They didn’t seem to like their table and requested a table inside instead. Although their reservation was at the same time as ours, and they had already been sat, they moved them inside the restaurant and sat us outside where the other table didn’t wanna be. Host or manager for Frida Restaurant who ever she was was very rude. That is all. It wasn’t horrible, but I did have higher expectations for Hard Rock.. I will say Karla and Monica gave my husband and I amazing massages during our stay.

This sprawling property offers ample space to explore, with beautiful beaches and inviting pools. Tip: Be sure to grab your towels early in the morning. While the rainy season in August can bring power outages and occasional flooding, the property's natural beauty still shines through. Unfortunately, the property's hilly terrain and numerous stairs may pose challenges for guests with disabilities. The on-site baby care was a convenient feature for families with young children. The food was enjoyable, though we found the menu a bit repetitive after a week and a half. Overall, this property is a great choice for those seeking a spacious getaway, but be prepared for potential weather-related inconveniences.