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"The hotel was very clean and tidy. The room had everything we needed and was close to the M4"

"The location for our stay was excellent. Contacted the hotel before our stay and always very helpful. Rooms were large, clean, lovely bedding and a good stock of tea and coffee. Excellent value for money."

"We really liked this property. The bed was super comfortable. Location great although you cannot pull up outside. Breakfast was very good with attentive staff. In fact all staff we encountered were super friendly. The only negative for me was, like so many other hotels, the lighting was not great in the room making it difficult to do hair or makeup. Plus no shelf/dressing table area even though room was spacious. Would definitely stay again and happily recommend to others."

"Great hotel. Great people. Weird entrance hallway but great once in the front doors "

"Good hotel for the price I paid on Expedia, I think the actual hotel rates are a little high for what it is. "

"We had a great stay at the recently refurbished Imperial. All of the staff were really helpful and friendly. Would definitely stay again. "

"The staff at reception were brilliant, really pleasant and welcoming. I had a lovely stay, the beds were a little wobbly and noisy to any movement and room could have done with a lick of paint but would definitely come back"

"The staff at this hotel were amazing! It was our son’s birthday and the guest services manager Rachel went above and beyond by filling the room with surprises for him! He was absolutely delighted and so was his sister, as there were plenty of treats to share, plus a bottle of Prosecco for us! The room itself was spacious for the 4 of us, and very clean and well equipped. We had an issue with aircon but this was reported and someone was sent to try and sort it. Unfortunately they couldn’t before we left, but we were given a discount on our bill. The pool facilities were fab, very clean and lots of options like a hot tub, sauna and steam room! Plus, there were plenty of fresh towels. The breakfast buffet was fresh, varied and all allergens identified which was great as our daughter can’t have milk. Every staff member we encountered was so friendly and smiley which makes all the difference! We would definitely stay again and recommend it to anyone."

"Good Hotel, Only Negative is the staff were unable to extend my booking at checking and I had to rebook via the app meaning I got moved rooms mid trip"