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"Breakfast was a good value. Restaurant/Bar on top level had exceptional view of back of Guggenheim and “Puppy”. "

"The family room we had was superb, it felt quality as soon as we walked in. The pool was good but could do with a few more Sun loungers / deck chairs, less sofa seats as big and bulky. I have to say the pool area was immaculate. The roof top bar we used twice during the day and evening, staff are very helpful and cheerful. The views from both the pool and bar are superb. The reception team are super helpful, informative and really helped to make our stay a memorable one. Breakfast was good, having a chef at front cooking omelettes and eggs to order a nice touch. I would highly recommend this hotel to all. "

"10/10- We had the best stay at the Axel Hotel. They really thought of everything you could need for a comfortable stay. The staff was great, friendly, and informative. We also loved the location. Would definitely stay here again."

"Nice staff"

"Very comfortable and well designed; delightful roof terrace and breakfast dining. Spa on site also very good. 4/5 because of understaffing at breakfast; a bit of clearing / ordering / seating congestion and slightly ruffled waiters. "

"Great value option in Bilbao"

"Staff were great and helpful "

"great room setup for the kids, overall great hotel"

"Very good hotel in the perfect location ! Only fact that needs improving is the wifi as did not work in the room"