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SureStay Plus Hotel by Best Western Southern Pines Pinehurst

2.5 star property
Hotel in Southern Pines with free breakfast and fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for SureStay Plus Hotel by Best Western Southern Pines Pinehurst

Lobby
Outdoor pool, pool loungers
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)
Free daily full breakfast
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
The price is AU$117
Price available on 8/11/2024
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub (Bathtub)

Standard Room, 1 Double Bed, Accessible, Bathtub (Bathtub)

Standard Room, 1 Double Bed, Accessible, Bathtub (Bathtub)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Hydromassage showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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7.6 out of 10, Good, (894)
The price is AU$117
includes taxes & fees
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About the area

Map
1675 Us Highway 1 S, Southern Pines, NC, 28387

What's nearby

  • Southern Pines Golf Club - 4 min drive
  • Pine Needles Golf Club - 5 min drive
  • Pinehurst No. 9 - 5 min drive
  • Mid Pines Golf Club - 6 min drive
  • Pinehurst Resort - 9 min drive

Getting around

  • Southern Pines Station - 4 min drive
  • Fayetteville, NC (FAY-Fayetteville Regional) - 57 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Kickback Jack's - ‬19 min walk
  • ‪Taco Bell - ‬9 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬6 min walk
  • ‪Sizzlin Steak Or Eggs - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western Southern Pines Pinehurst

Hotel in the business district
Consider a stay at SureStay Plus Hotel by Best Western Southern Pines Pinehurst and take advantage of free full breakfast, dry cleaning/laundry services and a gym. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sunloungers
  • Free self-parking
  • Express check-out, a front desk safe and a 24-hour front desk
  • A banquet hall, free newspapers and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 123 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with free toiletries and hairdryers
  • 49-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night.
Cots (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pinehurst
Best Western Pinehurst Inn
Best Western Pinehurst Inn Southern Pines
Best Western Pinehurst Southern Pines
Best Western Pinehurst Hotel Southern Pines
Best Western Southern Pines
Southern Pines Best Western
Southern Pines Best Western
Best Western Southern Pines
Best Western Pinehurst Inn

Frequently asked questions

Does SureStay Plus Hotel by Best Western Southern Pines Pinehurst have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at SureStay Plus Hotel by Best Western Southern Pines Pinehurst?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Southern Pines Pinehurst on 8 Nov 2024 start from AU$116.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Southern Pines Pinehurst pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Southern Pines Pinehurst?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Southern Pines Pinehurst?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM.

What time is check-out at SureStay Plus Hotel by Best Western Southern Pines Pinehurst?

Checkout is at 11 AM.

Where is SureStay Plus Hotel by Best Western Southern Pines Pinehurst located?

Situated in the historical district, this hotel is within 3 miles (5 km) of Southern Pines Golf Club, Hyland Hills Golf Club and Town of Auberdeen Municipal Building. Pinecrest Plaza and Malcolm Blue Farm are also within 3 miles (5 km).

SureStay Plus Hotel by Best Western Southern Pines Pinehurst Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 307 out of 909 reviews" "
Rating 8 - Good. 291 out of 909 reviews" "
Rating 6 - Okay. 149 out of 909 reviews" "
Rating 4 - Poor. 95 out of 909 reviews" "
Rating 2 - Terrible. 67 out of 909 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with group
Liked: Amenities, property conditions & facilities
The bathtub could use some maintenance but overall it’s a good place to stay and we use it when in the area
Stayed 2 nights in Oct 2024

2/10 Terrible

Lori-Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities
I have politely told management and staff about the issue with the terrible housekeeping and filthy conditions, I have asked for a refund for at least the last 2 nights of my stay. It was very disappointing and very frustrating, so noisy and loud all night I barely got 4 hours of sleep all weekend! And I drive 2,800 miles to get here every month. I feel like asking for clean floors and showers and a decent nights sleep is like the basic’s of running a good business!
Stayed 1 night in Oct 2024

4/10 Poor

Lori-Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities
I have been a good customer for the last several months, when I came to town to visit family I always stayed here. The last couple of stays were terrible the rooms were filthy, hair in the shower and refrigerator, the floors are filthy dirty and the bugs were everywhere both dead and alive! I have spent several hundreds of dollars here and every time I stay you all put me in a room in the busiest most noisy area of the hotel! Also didn’t feel safe in the parking lot at night this time
Stayed 1 night in Oct 2024

10/10 Excellent

Lori-Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying here! It’s great but the floors in rooms need mopping and cleaning!
Stayed 1 night in Oct 2024

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There can be more options for the Continental breakfast. Very limited items
Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Stayed 1 night in Jul 2024

10/10 Excellent

Lori-Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about this place and always recommend it to my friends and family!
Stayed 1 night in Oct 2024

6/10 Okay

bobby

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I've stated that property before. I stayed there the past 5 months once a weekend. Prior to this all my experiences were exceptional October 12th 2024 I stayed there the bathroom had hair all over the sink. The floor that were hardwoods was not swept. The air condition look like somebody spilled Coca-Cola all over. Two double beds in the room or made up differently. Really don't think that sheets have been changed on one bed I arrived late didn't have any of the rooms available so I just sucked it up for the night. The staff is exceptional but the house cleaning staff desires some upgrades
Stayed 1 night in Oct 2024

6/10 Okay

Jonathan

Stayed 2 nights in Sep 2024

2/10 Terrible

Jeanne, Nwton

Business traveller
Disliked: Cleanliness, staff & service
I felt unsafe as soon as I pulled in the parking lot. A large group of men had pulled chairs from the room and were sitting on the balcony watching everyone in the parking lot. There was no way I was getting out of my car to even check in. I wasted money by booking this room without seeing it first.
Stayed 1 night in Sep 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 4 nights in Sep 2024

10/10 Excellent

Monia abou

Stayed 3 nights in Aug 2024

10/10 Excellent

donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it was really nice. Staff were all sweet. Pool was clean. Good night sleep and warm waffles too boot.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient location for travel to Durham, NC. The rooms had LV Flooring, pool and comfortable beds!
Stayed 1 night in Sep 2024

2/10 Terrible

Nazdana

Stayed 3 nights in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morgan at the front desk was very cordial.
Stayed 1 night in Sep 2024

2/10 Terrible

Terry

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast is a joke and advertises for full breakfast but there is no protein and no fresh fruit. And you can have unhealthy cereal and waffle or peach yogurt or enjoy muffins that are not individually wrapped or white toast. Why not some boiled eggs or plain yogurt?
Stayed 2 nights in Aug 2024

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff and clean room, good price
Stayed 7 nights in Jul 2024

2/10 Terrible

Taylor

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Shivani

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room didn’t have even one water bottle at the time of check in, stinky room, dirty Bedsheets, unfinished paint on walls. Poor service - front desk/housekeeping would not respond to calls, no staff around breakfast area to help for refills, cramped breakfast area with limited options (waffles, toast and cereals only) in poor quality disposable cutlery. Hotel was well located, had basic amenities like fridge and microwave.
Stayed 4 nights in Jul 2024

2/10 Terrible

Jordan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was gross. It smelled, there was a cockroach crawling around, a dead fly under my pillow, a bedbug on my son's pillow, the armchair was stained on the arms and seat (I wasn't willing to sit in it)... it was just bad. If I wasn't in a hurry, leaving early in the morning after getting in late at night, I would have left.
Stayed 1 night in Aug 2024

10/10 Excellent

Sly

Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Travelled with family
Stayed 1 night in Jul 2024

4/10 Poor

Terrie

Travelled with family and small children
Dirty
Stayed 1 night in Jul 2024