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Comfort Inn & Suites

2.5 star property
Hotel in West Springfield with 24-hour front desk and indoor pool

Photo gallery for Comfort Inn & Suites

Indoor pool
Lobby sitting area
Lobby
Pillow-top beds, blackout curtains, iron/ironing board, free WiFi
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning
The current price is AU$183
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Pillow-top bed
Blackout curtains
Private bathroom
  • 27.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Candlewood Suites West Springfield by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
8.4 out of 10, Very good, (654)
The price is AU$143
includes taxes & fees
13 Mar - 14 Mar
Candlewood Suites West Springfield by IHG
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About the area

Map
106 Capital Drive, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 1 min walk
  • Big E - 5 min drive
  • MassMutual Center - 7 min drive
  • MGM Springfield - 8 min drive
  • Naismith Memorial Basketball Hall of Fame - 8 min drive

Getting around

  • Springfield Union Station - 7 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 29 min drive

Restaurants

  • ‪Wood-N-Tap - ‬20 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Rumbleseat - ‬6 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Chili's Grill & Bar - ‬12 min walk

About this property

Comfort Inn & Suites

Hotel near MGM Springfield
You can look forward to dry cleaning/laundry services, a fireplace in reception and a hot tub at Comfort Inn & Suites. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, a gift shop and a front desk safe
  • A lift, coffee/tea in reception and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 75 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and free newspapers.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008023250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

Does Comfort Inn & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Comfort Inn & Suites?

As of 20 Feb 2025, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites on 23 Feb 2025 start from AU$182.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Inn & Suites?

Self-parking is free at this property.

What time is check-in at Comfort Inn & Suites?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Comfort Inn & Suites?

Checkout is at 11:00 AM.

Where is Comfort Inn & Suites located?

Situated in West Springfield, this hotel is within 1 mile (2 km) of Olympia Ice Center, Connecticut River and Q Pin 2's. Big E and Holyoke Mall are also within 3 miles (5 km).

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Comfort Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 259 out of 797 reviews
Rating 8 - Good. 264 out of 797 reviews
Rating 6 - Okay. 152 out of 797 reviews
Rating 4 - Poor. 89 out of 797 reviews
Rating 2 - Terrible. 33 out of 797 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Gavin

Nice rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Rosa

Great place
Stayed 1 night in Nov 2024

10/10 Excellent

Gavin

The Jacuzzi is the best one ive been in. Hot, strong jets, clean
Stayed 1 night in Jan 2025

8/10 Good

Jan

Nice quiet location, easily accessible to shopping and dining.
Stayed 5 nights in Oct 2024

8/10 Good

Daniel

Good hotel to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Wendy

Conveniently located off 91 ! Would stay there again
Stayed 1 night in Oct 2024

10/10 Excellent

Deirdre

The staff at check in and for morning breakfast were friendly and wonderful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

The staff was fantastic! Fitness room was clean and fresh, breakfast was well managed and fully stocked!
Stayed 1 night in Nov 2024

2/10 Terrible

Natacha

Disliked: Cleanliness
Got woken up at 7am to people arguing and cops being called.
Stayed 1 night in Feb 2025

8/10 Good

Kathleen

Staff was friendly , beds were comfy . Great hotel
Stayed 7 nights in Sep 2024

10/10 Excellent

Reginald

👍
Stayed 1 night in Dec 2024

8/10 Good

JAMES M

Breakfast was better than most motel offerings.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rosa

Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Xavier

Good place for our weekend trip
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Everything was very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

I liked that we had a very pleasant stay. I wish that it could’ve been longer so that we could’ve used the pool though. I was impressed with the staff and how committed they were to doing a good job!
Stayed 1 night in Oct 2024

6/10 Okay

Shaneice

Liked: Property conditions & facilities
Hot tub
Stayed 4 nights in Oct 2024

6/10 Okay

matthew

Liked: Property conditions & facilities
The place was okay. The major problem was the room. The heat went in and out all night. Eventually it was just blowing cold air, we had to shut it off. The shower was broken, the handle on the shower didn't work. There was very little water pressure, and no hot water for morning showers. I probably will not stay here again.
Stayed 1 night in Jan 2025

6/10 Okay

Diane

Over priced weekend rate The jacuzzi was excellent but the rest was mediocre Breakfast was good. Should run layet3thsn 9am onweekends.
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Our second time staying here. Close to springfield great restaurants around the area as well. The staff is very friendly and helpful.
Stayed 3 nights in Jul 2024

8/10 Good

DANIEL

Quiet location
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Good for a quick night stay
Stayed 1 night in May 2024

8/10 Good

karyn

The staff was very friendly and accommodating.
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Great place and clean will be back
Stayed 1 night in May 2024

10/10 Excellent

Angela

The hotel was clean and the breakfast was excellent.
Stayed 1 night in Apr 2024