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Hotel UMass

2.5 star property
Hotel with free breakfast, steps from University of Massachusetts Amherst

Photo gallery for Hotel UMass

Lobby
Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
Lobby sitting area
Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed
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About the area

Map
1 Campus Center Way, Amherst, MA, 01003

What's nearby

  • University of Massachusetts Amherst - 1 min walk - 0.0 km
  • UMass Fine Arts Center - 6 min walk - 0.6 km
  • Mullins Center - 6 min walk - 0.6 km
  • Amherst College - 5 min drive - 2.5 km
  • Emily Dickinson Museum - 5 min drive - 3.2 km

Getting around

  • Amherst Station - 4 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 56 min drive

Restaurants

  • ‪Worcester Dining Commons - ‬8 min walk
  • ‪Berkshire Dining Commons - ‬17 min walk
  • ‪Procrastination Station - ‬4 min walk
  • ‪The Blue Wall - ‬4 min walk
  • ‪Hampshire Dining Commons - ‬14 min walk

About this property

Hotel UMass

Hotel near University of Massachusetts Amherst
Take advantage of free continental breakfast, a coffee shop/cafe and a library at Hotel UMass. The on-site restaurant, The Commonwealth, offers lunch, dinner and light fare. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), access to a nearby health club and a lift
  • A front desk safe, free newspapers and ATM/banking services
  • Coffee/tea in reception, luggage storage and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 113 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and hairdryers
  • 37-inch LCD TVs with premium channels
  • Coffee/tea makers, heating and phones

Languages

English

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  • Pool
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  • Free WiFi
9.2 out of 10, Wonderful, 1,009 reviews
The price is AU$269
includes taxes & fees
6 Aug - 7 Aug
Comfort Inn & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 6 per night)

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 1 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Secured self-parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Frequently asked questions

Is Hotel UMass pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel UMass?

Self-parking is available for USD 6.00 per night.

What time is check-in at Hotel UMass?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Hotel UMass?

Checkout is at 11 AM.

Where is Hotel UMass located?

Situated in Amherst, this hotel is within a 10-minute walk of University of Massachusetts Amherst, Mullins Center and UMass Fine Arts Center. Athletic Fields North and Brown Fine Arts Center are also within 10 minutes.

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Hotel UMass Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1010 reviews
Rating 8 - Good. 283 out of 1010 reviews
Rating 6 - Okay. 93 out of 1010 reviews
Rating 4 - Poor. 33 out of 1010 reviews
Rating 2 - Terrible. 28 out of 1010 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Pan Tao

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Jingjing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel in the center of UMass.
Stayed 1 night in Jul 2025

10/10 Excellent

Mikala

Liked: Amenities
Great hotel!
Stayed 1 night in May 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the convenience and ease of staying on campus for orientation.
Stayed 1 night in Jul 2025

10/10 Excellent

erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great and convenient for thee location on campus!
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great staff at check in, property was very clean and the rooms were really nice and fairly new remodeling!!
Stayed 1 night in Jun 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, room was clean and quiet. Front desk staff was friendly, helpful and seemed genuinely interested in ensuring customer was satisfied.
Stayed 1 night in Jun 2025

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location!!
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet well appointed. We would stay again
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Wonderful gf options
Stayed 1 night in Jul 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was quiet, lovely, and close to many amenities on campus. I particularly loved that the extra blanket in the closet was a very fluffy, down comforter. It was amazing! Highly recommend!
Stayed 1 night in Jun 2025

8/10 Good

jessica

Liked: Staff & service, property conditions & facilities
The location was perfect for what we needed. The room was fine
Stayed 1 night in May 2025

8/10 Good

Kathy

Liked: Amenities
It was very conveniently located for visiting a student and the breakfast was great. The only downside for my family was not having a pool or hot tub. But they finally got mini fridges in the rooms!
Stayed 1 night in Jul 2025

10/10 Excellent

sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay - highly recommend!!
Stayed 1 night in Jan 2025

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice amenities, coffee, water, cookies, etc.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!!
Stayed 1 night in Apr 2025

10/10 Excellent

Martina

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Dawnmarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Hotel UMass many times over the past four years and have always had a positive experience. Easy in and out parking, walkable to areas of the campus, clean, and great light breakfast options
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a lacrosse tournament and had a great time. Convenient to the fields and local restaurants. Check in was easy, parking included, clean rooms and very comfortable beds! Staff was very helpful. If you’re trying to get to the hotel, put in UMass Amherst Parking Lot in Apple or Google Maps. Waze was not helpful. The hotel is connected to the parking lot.
Stayed 1 night in Jun 2025

8/10 Good

lydia e

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Liked: Amenities
Friendly staff and good selection for continental breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Would definitely recommend
Stayed 1 night in Feb 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it overall but the AC took hours to go Down three degrees.
Stayed 1 night in May 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay to walk to see Lindsey Stirling!!
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were really nice and clean, and the staff was very friendly.
Stayed 1 night in Dec 2024