Regency Inn & Suites

2.0 star property
Dive into relaxation at this hotel featuring a refreshing pool and lounge area. Unwind after exploring nearby attractions like Eastern States Exposition.

Photo gallery for Regency Inn & Suites

Reception
Reception
Front of property
Standard Room, 2 Double Beds, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Nestled near Six Flags New England, Regency Inn & Suites offers a convenient retreat with an outdoor pool and 24-hour business center. Relax in the library or catch up on your favorite show in the lobby with TV, previous guests have praised the property's helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is AU$171
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
21 Baldwin Street, West Springfield, MA, 01089

What's nearby

  • Eastern States Exposition - 3 min walk
  • MassMutual Center - 3 min drive
  • MGM Springfield - 3 min drive
  • Naismith Memorial Basketball Hall of Fame - 3 min drive
  • Baystate Medical Center - 6 min drive

Getting around

  • Springfield Union Station - 9 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 30 min drive

Restaurants

  • ‪Two Weeks Notice - ‬6 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Taste of Lebanon - ‬2 min drive
  • ‪Crepes Tea House - ‬2 min drive

About this property

Regency Inn & Suites

Hotel near Eastern States Exposition
Located close to Storrowton Village Museum and MassMutual Center, Regency Inn & Suites has plenty to offer. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self-parking
  • Express check-out, luggage storage and multilingual staff
  • A 24-hour front desk, smoke-free property and a vending machine
Room features
All guest rooms at Regency Inn & Suites include thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 40-inch HDTVs with Netflix, Hulu and streaming services
  • Wardrobes/cupboards, microwaves and cable channels

Languages

Czech, English, Slovak

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 18 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008033250
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Regency Inn West Springfield
Regency West Springfield
Regency Inn & Suites Hotel
Regency Inn & Suites West Springfield
Regency Inn & Suites Hotel West Springfield

Frequently asked questions

Is Regency Inn & Suites pet-friendly?

Yes, Regency Inn & Suites allows dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Regency Inn & Suites?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Regency Inn & Suites on 17 Feb 2025 start from AU$171.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Regency Inn & Suites?

Self-parking is free at this property.

What time is check-in at Regency Inn & Suites?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Regency Inn & Suites?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Regency Inn & Suites located?

Situated near the airport, this hotel is steps away from Storrowton Village Museum and Eastern States Exposition. MassMutual Center and MGM Springfield are also within 3 mi (5 km).

Regency Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Alain

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher, Freeport

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here while attending a convention nearby. The staff was fantastic. I wasn’t in the hotel for many hours, but the room was more than adequate. The rooms and lobby offered all the amenities I needed. I would definitely stay there again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Nicole

Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Stayed 1 night in Dec 2024

8/10 Good

Sue

Travelled with partner
Nice property. It is a work in progress. I would stay there in the future
Stayed 1 night in Dec 2024

6/10 Okay

Jay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you paif for, but in a good way.
Stayed 1 night in Dec 2024

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient location and easy access
Stayed 1 night in Dec 2024

6/10 Okay

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
It's quieter then most jotels
Stayed 1 night in Nov 2024

10/10 Excellent

Madeline Fonseca

Liked: Cleanliness
Stayed 1 night in Jan 2025