Fortune Resort Heevan - Member ITC's Hotel Group

4.0 star property
Hotel with a full-service spa, a short walk to Dal Lake
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fortune Resort Heevan - Member ITC's Hotel Group

Front of property - evening/night
Exterior
Terrace/patio
Exterior
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

Club Room (Fortune Club Room)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
Satellite channels
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite (Deluxe Suite)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed

Executive Suite (Executive Suite)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 49 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Deluxe Room (Deluxe Room)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Gupt Ganga, Ishber Nishat, Srinagar, Jammu and Kashmir, 191121

What's nearby

  • Dal Lake - 9 min walk - 0.8 km
  • Mughal Gardens - 15 min walk - 1.3 km
  • Shalimar Bagh - 3 min drive - 2.2 km
  • Nigeen Lake - 9 min drive - 8.3 km
  • Indira Gandhi Tulip Garden - 14 min drive - 7.9 km

Getting around

  • Kakapor Station - 29 min drive
  • Srinagar (SXR-Sheikh Ul Alam Intl.) - 62 min drive

Restaurants

  • ‪Le Delice - ‬10 min drive
  • ‪Sunset boulevard restaurant - ‬7 min walk
  • ‪Latitude - ‬6 min drive
  • ‪Garam Grills - ‬7 min drive
  • ‪Tibetan Foods - ‬12 min drive

About this property

Fortune Resort Heevan - Member ITC's Hotel Group

Upscale hotel near Dal Lake
You can look forward to free continental breakfast, an airport shuttle and a garden at Fortune Resort Heevan - Member ITC's Hotel Group. Indulge in a body treatment, a facial and a body scrub at Sunsha, the on-site spa. The on-site restaurant, Cafe Chinar, features international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
Other perks at this hotel include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), concierge services and a front desk safe
  • A 24-hour front desk, a banquet hall and massage treatment rooms
Room features
All guest rooms at Fortune Resort Heevan - Member ITC's Hotel Group have comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant

Restaurants on site

  • Cafe Chinar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 12

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2500 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: INR 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Fortune Resort Heevan Member ITC's Hotel Group Srinagar
Fortune Resort Heevan Member ITC's Hotel Group
Fortune Resort Heevan - Member ITC's Hotel Group Hotel
Fortune Resort Heevan - Member ITC's Hotel Group Srinagar
Fortune Resort Heevan - Member ITC's Hotel Group Hotel Srinagar

Frequently asked questions

Is Fortune Resort Heevan - Member ITC's Hotel Group pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fortune Resort Heevan - Member ITC's Hotel Group?

Self-parking is free at this property.

What time is check-in at Fortune Resort Heevan - Member ITC's Hotel Group?

Check-in begins at 2 PM.

What time is check-out at Fortune Resort Heevan - Member ITC's Hotel Group?

Checkout is at noon.

Does Fortune Resort Heevan - Member ITC's Hotel Group provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Fortune Resort Heevan - Member ITC's Hotel Group located?

Located in Nishat-Shalimar, this spa hotel is within a 15-minute walk of Dal Lake and Mughal Gardens. Nishat Bagh and Shalimar Bagh are also within 2 miles (3 km).

Fortune Resort Heevan - Member ITC's Hotel Group Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suresh Chandra, Bangalore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully constructed and maintained property. Excellent staff
Stayed 1 night in Jul 2024

6/10 Okay

somyen

Liked: Cleanliness, staff & service
Food was really average. Was not expecting this from ITC. Stay was ok. Lot of issues with the room given starting from power points, to electricity to AC to old water kettles. I had to call their staff number of times to get it sorted. For the money they are chanting , I would say it’s an average property.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but expensive
Too expensive
Stayed 2 nights in May 2024

10/10 Excellent

Indrapal

Stayed 2 nights in Mar 2024

10/10 Excellent

Richa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sukriti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fortune Heevan is a very comfortable and nice property in Srinagar. The rooms are clean, well designed and spacious giving a view of the well maintained gardens. Food is excellent with local cuisine on the menu and a separate restaurant just offering Peshawari cuisine. Staff is courteous, with special mention of Khalid at the restaurant who took very good care of us. The hotel is within walking distance from Nishat and Shalimar gardens, however since there is no walking path and the road has moving traffic, walking is not advisable. Sharing cabs are available. Would highly recommend this hotel.
Stayed 4 nights in Jun 2023

10/10 Excellent

Ranjeet

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very close to Nishat garden. Good comfortable rooms. Amazing staff and food.
Stayed 2 nights in Sep 2022

10/10 Excellent

Mohammad Jahangir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
Stayed 1 night in Jan 2022

4/10 Poor

Rawsab

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No facilities for entertainment or activities. No heater during cold weather. Restaurant staff prioritised a group of guests over us even though we paid for the stay and service. Overall, not worth the money and could have chosen other options.
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing. Underwhelming
This property does not warrant a 4 star tag! Rooms are very badly maintained. Upholstery is torn. Horribly cold. Not comfortable at all. Food was also below par( we ordered Kashmiri for dinner). Breakfast buffet was sad. Service at reception was below average.
Stayed 1 night in Oct 2021

10/10 Excellent

Manish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small beautiful boutique hotel in heartof Srinagar
We stayed at this hotel for one night from 8th September to 9th September before starting o our trek in Sonmarg. It is a boutique hotel having 39 rooms. Location is just perfect very close to Dal lake and Nishad garden. The staff is very friendly,, from front desk to room service to restaurant. They go out of their way to help you. Their cab service was also excellent. Food was very tasty at Peshawari Restaurant. Their breakfast had a good spread.They have a huge garden in back of hotel which is beautiful. Their Gym is of good standard.I will recommend this hotel if you are going to Srinagar. We had also booked same hotel for our return journey from trek.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hot Water availability issues on some days. Enjoyed our stay and Food was good.
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveller

Our stay at Srinagar !!!
Our 3 days stay were very good.The service & the food were satisfying for us.
Stayed 1 night in Sep 2018

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay
The most amazing part of my stay was related to the outstanding staff and culture of guest service.
Stayed 6 nights in Jul 2018

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort