The Cornwall Hotel Spa & Estate

4.0 star property
Hotel in St Austell with full-service spa and fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Cornwall Hotel Spa & Estate

Sauna, steam room, body treatments, aromatherapy, body scrubs, facials
Property grounds
In-room safe, iron/ironing board, free WiFi, bed sheets
Breakfast and dinner served, British cuisine
Sauna, steam room, body treatments, aromatherapy, body scrubs, facials

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Laundry
    Laundry
The price is AU$167
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
Pentewan Road, St Austell, England, PL26 7AB

What's nearby

  • St Austell Brewery - 3 min drive
  • Charlestown Harbour - 5 min drive
  • Porthpean Beach - 6 min drive
  • Lost Gardens of Heligan - 6 min drive
  • Eden Project - 14 min drive

Getting around

  • St Austell Station - 3 min drive
  • Exeter (EXT-Exeter Intl.) - 86 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪St Austell Brewery - ‬3 min drive
  • ‪KFC - ‬13 min walk
  • ‪The Rann Wartha - ‬20 min walk
  • ‪Hicks Bar St Austell Brewery - ‬3 min drive

About this property

The Cornwall Hotel Spa & Estate

Upscale hotel
Consider a stay at The Cornwall Hotel Spa & Estate and take advantage of a terrace, a garden and a playground. Indulge in a massage, a body treatment and aromatherapy at The Clearing Spa, the on-site spa. The on-site British cuisine brasserie, The Elephant Brasserie, offers breakfast, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Continental breakfast (surcharge), bike hire and 2 outdoor tennis courts
  • Express check-out, 1 meeting room and tour/ticket information
  • Guest reviews give top marks for the breakfast, pool and helpful staff
Room features
All 65 rooms have comforts such as 24-hour room service, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Baths or showers, free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Elephant Bar
  • The Elephant Brasserie
  • The Terrace

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Dryer
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Cornwall Hotel Spa
Cornwall Hotel Spa Estate St Austell
Cornwall Spa Estate
Cornwall Spa Estate St Austell
Cornwall Spa Hotel
Hotel Cornwall Spa
The Cornwall Hotel Spa And Estate St Austell
The Cornwall Spa & Estate
The Cornwall Hotel Spa Estate
The Cornwall Hotel Spa & Estate Hotel
The Cornwall Hotel Spa & Estate St Austell
The Cornwall Hotel Spa & Estate Hotel St Austell

Frequently asked questions

Does The Cornwall Hotel Spa & Estate have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Cornwall Hotel Spa & Estate?

As of 6 Nov 2024, prices found for a 1-night stay for 2 adults at The Cornwall Hotel Spa & Estate on 1 Dec 2024 start from AU$167.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Cornwall Hotel Spa & Estate pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Cornwall Hotel Spa & Estate?

Self-parking is free at this property.

What time is check-in at The Cornwall Hotel Spa & Estate?

Check-in start time: 3 PM; check-in end time: 11:00 AM.

What time is check-out at The Cornwall Hotel Spa & Estate?

Checkout is at 11 AM.

Where is The Cornwall Hotel Spa & Estate located?

Situated in St Austell, this spa hotel is within 2 miles (3 km) of Cornwall Area of Outstanding Natural Beauty, St Austell Brewery and Duporth Beach. Charlestown Shipwreck and Heritage Centre and Charlestown Beach are also within 3 miles (5 km). St Austell Station is 23 minutes by foot and St Austell (USX-St Austell Train Station) is 23 minutes.

The Cornwall Hotel Spa & Estate Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 548 out of 923 reviews" "
Rating 8 - Good. 276 out of 923 reviews" "
Rating 6 - Okay. 77 out of 923 reviews" "
Rating 4 - Poor. 11 out of 923 reviews" "
Rating 2 - Terrible. 11 out of 923 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Annicia

Liked: Amenities
Its not for solo travel and the receptionist was great. The waitress are not nice and made me felt uncomfortable. I just wouldn't go back on my own. Breakfast was ok. Dinner was ok. I enjoyed the spa they where friendly and did the massage very good i was relaxed after. The rooms need to check before guess check in, mine wasn't as clean. Hair was on bed and dusty on most of the furniture. It wasn't far from the beach and i love that.
Stayed 2 nights in Aug 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room. Amazing views. Lovely breakfast. Attentive staff. Looking forward to returning.
Stayed 3 nights in Oct 2024

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The menu in the bar area was limited to Tapas or Pizza. However, after a little discussion with the bar staff, they provide us with the main restaurant menu and had the food we chose served to us in the bar. This was an excellent compromise and fantastic customer service
Stayed 6 nights in Oct 2024

6/10 Okay

Ivan

Quiet and close to the beach but dated and not very clean
Stayed 3 nights in Oct 2024

10/10 Excellent

kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say that all the staff at the cornwall were beyond reproach, they were excellent, nothing was too much trouble, reception on first check in, the bar, restaurant and housekeeping all deserve high praise, have stayed before at The Cornwall and would stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

SEAN, BRISTOL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area, great sunsets
Stayed 1 night in Oct 2024

10/10 Excellent

Gurinder Pal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, really nice spa area with pool, steam room and sauna showers. Room was really spacious, massive toilet and toiletries provided. Robes are also provided, alongside some water bottles in the fridge. Big parking for cars
Stayed 1 night in Jul 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel, great staff and very nice pool
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable. Spa is amazing
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff lovely..pool and steam room excellent.. Room large and quiet
Stayed 3 nights in Sep 2024

10/10 Excellent

Billy

Liked: Cleanliness
Stayed 4 nights in Sep 2024

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely place to stay while visiting Cornwall. The menu within the restaurant could have been improved with better choices and more variety.
Stayed 6 nights in Sep 2024

8/10 Good

Paul

Travelled with partner
Very good service in every part of the hotel. Food good and rooms clean. Bit of a trek from our room to eat but nothing outrageous.
Stayed 2 nights in Sep 2024

8/10 Good

Stuart James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with a lovely view but the hotel general areas seemed a little dated. Staff were polite and food was great but book the restaurant as it does get busy. Pool and gym were wonderful too !
Stayed 3 nights in Sep 2024

8/10 Good

Nicci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, lovely very helpful staff. Unfortunately lift was broken so difficult to access areas. Long walk to spa for a disabled person from the hotel. Also needs more disabled allocated parking and a slight rethink on accessibility for over shower bath in rooms- if a handrail was fitted to the shower wall to help with access and stability while standing to shower this would make it much safer for guests. Resturant meal on evening was amazing, but disappointed by cooked breakfast, was not particular hot from serve yourself buffet style hotplates, and felt it lacked finesse. Overall extremely happy with our visit, and spoke to hotel manager regarding the issues i have raised in my comments, and all have been taken on board. Will definitely go back.
Stayed 2 nights in Sep 2024

6/10 Okay

Cheryl

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were always polite and courteous. Most rooms need to be reached via staircases. The lift (when it works) only takes you part of the way. Room cleanliness was ok but definitely let the hotel down. Bed sheets were not changed despite blood from a nosebleed being on the pillowcase. There was clearly a celebration in the room we had prior to our stay as we kept finding petals, surely the cleaners would have found these each time they cleaned the room!
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The rooms were spacious and had a lovely balcony with outdoor seats. The on-site spa was excellent with a well equipped gym, swimming pool, and sauna/steam which was free to use for hotel guests. Very reasonable price for such a lovely place.
Stayed 6 nights in Aug 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel,
Stayed 5 nights in Sep 2024

10/10 Excellent

Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were very helpfull and friendly.
Stayed 7 nights in Aug 2024

10/10 Excellent

kaitlyn

Stayed 1 night in Aug 2024

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is decent & clean, although a bit crowded. Staff was helpful. Clean beddings & comfortable beds. The only hiccups, if I must say, were the lack of facial tissues & shower cap on request.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Improved stay from last time - fixed drainage problem in the bath immediately - excellent staff service as always
Stayed 4 nights in Aug 2024

6/10 Okay

hayley

Travelled with family
Liked: Cleanliness, amenities
Didn’t have the wow factor with outlook of room. Breakfast was a bit hot and miss. Food wasn’t replenished well nor the plates etc so had to ask for most things rather than them being at hand. The room albeit too floor so quieter in a generally quiet resort was near to the kitchen. Extractor fan so noise and smells and overlooked service yard
Stayed 2 nights in Aug 2024

6/10 Okay

REZA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It’s fine
Stayed 2 nights in Aug 2024