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Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

2.5 star property
Hotel in St. Charles with free breakfast and 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool
Coffee service
Suite, 2 Queen Beds

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
The price is AU$149
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed - king
Blackout curtains
  • 66 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed - double
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed - double
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed - king
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Shower/bath combination
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
155 38th Ave, St. Charles, IL, 60174

What's nearby

  • Charlestowne Mall - 6 min walk
  • Arcada Theater - 5 min drive
  • Kane County Fairgrounds - 9 min drive
  • Geneva Commons - 10 min drive
  • Fabyan Villa Museum & Japanese Garden - 11 min drive

Getting around

  • West Chicago Station - 10 min drive
  • Chicago O'Hare International Airport (ORD) - 47 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Portillo's - ‬10 min walk
  • ‪Panera Bread - ‬11 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Culver's - ‬20 min walk

About this property

Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

Property highlights
Take advantage of free self-service breakfast, dry cleaning/laundry services and a 24-hour gym at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Express check-out, a front desk safe and free newspapers
  • Luggage storage, coffee/tea in reception and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 83 rooms boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • 37-inch LCD TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel on 24 Nov 2024 start from AU$149.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel located?

Situated in St. Charles, this hotel is within 1 mile (2 km) of Charlestowne Mall and Dupage Expo Center. Dellora A. Norris Cultural Arts Center and St. Charles Heritage Center and Camp Kane are also within 3 miles (5 km).

Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 257 out of 476 reviews" "
Rating 8 - Good. 125 out of 476 reviews" "
Rating 6 - Okay. 54 out of 476 reviews" "
Rating 4 - Poor. 27 out of 476 reviews" "
Rating 2 - Terrible. 13 out of 476 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Niya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good i will recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in St Charles.
Stayed 2 nights in Oct 2024

6/10 Okay

Angela, SEMINOLE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Front people were somewhat helpful. We arrived early and asked if the room was ready. We were told no. Which is understandable. She said she would call when it came available. We waited for 3hours and no call. The check in is at 3 and we went in at 3:15 and I asked if the room was ready yet. She said I don’t think so. The other lady gave her an odd look and said it has bee for a little while.
Stayed 3 nights in Oct 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great as usual
Stayed 6 nights in Oct 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always welcoming and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are comfortable, coffee was good and decent breakfast Staff very friendly and accommodating. I would stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious the atmosphere was light casual felt at home. Loved it! I have stayed at other hotels between st charles and Geneva this hotel was the best. Will be staying here from now on. Cant say enough.
Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly Attentive Staff
We stayed at the hotel for my niece’s wedding. My mom, who is in her 80s, uses a walker and suffers from Parkinson’s. While getting her breakfast, one of the staff members saw her struggling to hold her plate. She walked over to her and asked if she could help. She kindly took my mom’s plate and helped her get the rest of her breakfast. That simple and kind gesture was one we saw play out a few more times during our stay. The hotel was very clean, the rooms were bigger with more amenities than we expected and it was very well priced. And, again, the staff was outstanding. We would highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Ganesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 2 nights in Aug 2024

6/10 Okay

Rebecca

Travelled with partner
Liked: Staff & service
First I want to say that all of the staff that we interacted with were very friendly and helpful. But the hotel overall could benefit from an update. The bathroom had some peeling finish in the bathtub, the toilet didn't seem to flush quite right, and the worst was the dampness and subsequent smell in the room. We did talk to the front desk while we were there and they were able to solve the issue of the smell but the room still didn't dry out in the additional day we were there. It seems the ownership could invest some money to make the rooms more pleasant for their guests.
Stayed 2 nights in Jul 2024

6/10 Okay

Jeff

Business traveller
Liked: Cleanliness, staff & service, room comfort
My Phone did not work and it was plugged in. My bathroom sink was draining very slow.
Stayed 1 night in Jul 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ivan

Stayed 1 night in Jul 2024

10/10 Excellent

Kristen

Stayed 2 nights in Jun 2024

8/10 Good

Ana

Stayed 1 night in Jul 2024

6/10 Okay

Troy

Liked: Cleanliness, staff & service
So-so
Friendly staff and pretty clean. Definitely a little older--nothing fancy and signs of age. Our room had an odd smell and the ac unit rattled when the fan was on. Not a bad place to stay but nothing great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Krishna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff & rooms
Stayed 2 nights in May 2024

10/10 Excellent

Brandon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and the location of this hotel is perfect for anyone staying in or near Saint Charles. The fitness center had adequate machines and weights as well. I would recommend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 3 nights in Jun 2024