Arriving to a dirty unclean lodge , piles of rubbish bags in the lounge , sand and dog hairs everywhere.
Staff were in the lodge until late that night, far from ideal after a long journey. The lodge wasn’t fully cleaned only partially due to the limitations of staff at short notice .
The hot tub had been cleaned, upon inspection it’s was filthy, the bottom of the tub was coated in sand and other debris , the staff returned at breakfast time , and again in the evening a for the first 3 days and nights , eventually on the 3 rd night it was deemed clean .
The toilet broke , it leaked all night , it was extremely loud , the good thing with the toilet is it only took 2 visits to fix !
The land lady refunded the first nights stay , she simply stated she’d taken advice and she’s apologised and that’s all she’s required to do .
We left after 3 days , it wasn’t pleasant to have every morning and evening with several staff outside the patio doors sorting the hot tub - and using up the hot water !