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Best Western Plus The Charles Hotel

3.0 star property
Suburban hotel with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Property amenity
Premium bedding, pillow-top beds, in-room safe, desk
Coffee service
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Gym
The current price is AU$157
includes taxes & fees
27 Aug - 28 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(55 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

7.0 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

7.0 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(53 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
1425 South 5th Street, St. Charles, MO, 63301

What's nearby

  • Historic Main Street - 9 min walk - 0.8 km
  • Ameristar Casino St. Charles - 10 min walk - 0.8 km
  • St Charles Convention Center - 11 min walk - 1.0 km
  • Hollywood Casino Amphitheatre - 4 min drive - 5.3 km
  • Hollywood Casino - 7 min drive - 7.8 km

Getting around

  • Kirkwood Station - 22 min drive
  • Lambert-St. Louis International Airport (STL) - 11 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • Cracker Barrel
  • ‪Buffalo Wild Wings - ‬10 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Best Western Plus The Charles Hotel

Hotel near Ameristar Casino St. Charles
A free breakfast buffet, a firepit and dry cleaning/laundry services are just a few of the amenities provided at Best Western Plus The Charles Hotel. Free in-room WiFi is available to all guests, along with a gym and a business centre.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Express check-out, a vending machine and a ballroom
  • A gift shop, a banquet hall and meeting rooms
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 133 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the overall comfort rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/bath combinations
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Dennys

Things to do

  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD125.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Does Best Western Plus The Charles Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Plus The Charles Hotel?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Plus The Charles Hotel on 27 Aug 2025 start from AU$156.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus The Charles Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus The Charles Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Plus The Charles Hotel?

Check-in start time: 3 PM; check-in end time: 3:00 AM. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Plus The Charles Hotel?

Checkout is at 11 AM. Late checkout is available for USD 25.00 (subject to availability).

Where is Best Western Plus The Charles Hotel located?

Situated near the airport, this hotel is within a 15-minute walk of Ameristar Casino St. Charles, Historic Main Street and Frontier Park. Lewis & Clark Boathouse and Nature Center and St Charles Convention Center are also within 15 minutes.

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Best Western Plus The Charles Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 441 out of 1001 reviews
Rating 8 - Good. 278 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

brett

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, great cookies and breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient stay. The rooms were clean and the beds were comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Nancyjean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient, very pleasant staff.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was large and gave our family of four plenty of room to spread out. The breakfast was very good.
Stayed 5 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice, clean and had a decent breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay. Clean and friendly.
Stayed 1 night in Jun 2025

2/10 Terrible

Ashley

Liked: Staff & service
The cookies were great! Staff was great as well! Update the place. Loved the pool.
Stayed 1 night in Jul 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel for the pool, which seemed larger than other hotels of a similar cost. We really enjoyed the fact that it had a deep end- 12 ft! The hotel itself was decent. It is an older hotel, but seems to have been maintained well. It felt clean. Staff was friendly at both check in and check out. The breakfast was very nice and there was a good selection.
Stayed 1 night in Aug 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is relatively clean and organized. We had decent beds, good pillows, and the room was comfortable. Ongoing remodeling left the halls and common areas a bit less desirable. Breakfast was good with a lot of basic options.
Stayed 1 night in Aug 2025

8/10 Good

Taianna

Liked: Cleanliness
the room
Stayed 1 night in Jul 2025

10/10 Excellent

Cristen

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff ready to help.
Stayed 2 nights in Jun 2025

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was convenient and had an amazing breakfast, but the room was very dirty, had mold stains on the ceilings, the carpet was very dirty. The area around the hotel was dirty and unsafe.
Stayed 1 night in Aug 2025

4/10 Poor

Cody

Liked: Staff & service
Disliked: Cleanliness
Car meet at one point impossible to get into the parking lot
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Short, easy drive to Convention Center. Very good hot breakfast, lots of options!
Stayed 3 nights in Jun 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Very restful night's sleep.
Stayed 1 night in Jun 2025

6/10 Okay

Laura

NA
Stayed 1 night in Jul 2025

8/10 Good

Eustacio

Liked: Amenities, property conditions & facilities
It was quiet and the room size was good.
Stayed 1 night in May 2025

10/10 Excellent

Misty

Liked: Cleanliness, amenities, property conditions & facilities
Very pleased with these accommodations. Was very clean and beds were comfortable. The guy who checked us in was friendly and personable. The pool was nice. My kids enjoyed that there was a “deep end” 12’!
Stayed 1 night in Jun 2025

6/10 Okay

Zak

Disliked: Cleanliness
Honestly, the people were fine. But the sink in the bathroom was filthy, and the room was damp. The floor and bed just felt damp.
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located for our planned activities. Dining within walking distance.
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
They served a full breakfast which was great room was clean no problems at all.
Stayed 1 night in May 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a breeze, staff very friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

We enjoyed our stay at this hotel. It was in a convenient location. The staff members were great. The pool was a nice size. The breakfast was standard.
Stayed 2 nights in May 2025

6/10 Okay

Staci

Run down
Stayed 1 night in Jul 2025