Candlewood Suites St Louis St Charles, an IHG Hotel

2.5 star property
Hotel in St. Charles with 24-hour fitness centre and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites St Louis St Charles, an IHG Hotel

Suite, 2 Bedrooms
Suite, 2 Bedrooms
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
The price is AU$130
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

Suite, 2 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio, 1 Queen Bed, Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the area

Map
1800 Zumbehl Rd, St. Charles, MO, 63303

What's nearby

  • Lindenwood University - 3 min drive - 2.7 km
  • St Charles Convention Center - 4 min drive - 4.6 km
  • Historic Main Street - 6 min drive - 6.1 km
  • Family Arena - 6 min drive - 5.7 km
  • Ameristar Casino St. Charles - 6 min drive - 6.1 km

Getting around

  • Kirkwood Station - 26 min drive
  • Lambert-St. Louis International Airport (STL) - 14 min drive

Restaurants

  • ‪Gingham's Homestyle Restaurant - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Panera Bread - ‬13 min walk
  • ‪Black Bear Diner - ‬14 min walk
  • ‪Sushi Ai - ‬9 min walk

About this property

Candlewood Suites St Louis St Charles, an IHG Hotel

Hotel near Ameristar Casino St. Charles
You can look forward to laundry facilities, a 24-hour gym and a snack bar/deli at Candlewood Suites St Louis St Charles, an IHG Hotel. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Express check-out, express check-in and a 24-hour front desk
  • A lift, a water dispenser and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 94 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
Extra amenities include:
  • Pillowtop mattresses, down duvets and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Kitchens, fridges and dishwashers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per stay
Service animals are welcome, and are exempt from fees
Up to 34 kg per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Marriott Hotel St Charles
Towneplace Suites Marriott St Charles
Towneplace Suites Marriott St Charles Hotel
Towneplace Suites Marriott St Hotel
Towneplace Suites Marriott St
Towneplace Suites By Marriott St Charles
Candlewood Suites St Louis St Charles, an IHG Hotel Hotel
Candlewood Suites St Louis St Charles, an IHG Hotel St. Charles

Frequently asked questions

Is Candlewood Suites St Louis St Charles, an IHG Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 34 kg per pet. There's a fee of USD 75 per stay. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites St Louis St Charles, an IHG Hotel?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites St Louis St Charles, an IHG Hotel on 25 Nov 2024 start from AU$130.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites St Louis St Charles, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Candlewood Suites St Louis St Charles, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Candlewood Suites St Louis St Charles, an IHG Hotel?

Checkout is at noon.

Where is Candlewood Suites St Louis St Charles, an IHG Hotel located?

Situated in St. Charles, this hotel is within 3 miles (5 km) of Lindenwood University, St Charles Convention Center and Jaycee Park. Kokomo Joe's Family Fun Center is 3.1 mi (4.9 km) away.

Candlewood Suites St Louis St Charles, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 228 out of 672 reviews" "
Rating 8 - Good. 211 out of 672 reviews" "
Rating 6 - Okay. 92 out of 672 reviews" "
Rating 4 - Poor. 76 out of 672 reviews" "
Rating 2 - Terrible. 65 out of 672 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Harland

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They had so many construction worker vehicles in the parking lot that it was almost impossible to find a parking spot. "They were living there" I was also worried they would hit my vehicle and not really care. The elevator was in complete disrepair, made a banging noise when passing the 2nd level "building opposite of the lobby. They also had a company doing restoration till after 8PM. Banging so loud we could hear it on the 3rd floor from the 1st floor. There was no mention of this at check in. The staff had a friend there when we were checking in, she was being extremely loud and obnoxious, she also had 3 kids there that were running all over the place. We thought we would give this place a chance.... we will not be back to this location or an others anytime in the near future. The 2 people that checked me in and out were very nice. At least we had that on our 2 night stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Mo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Chaotic check in. Shady characters around hotel. Room next to ours had door propped open most of stay and was trashed. Later a mom with crying kids went in there. But worse thing was we found bedbugs on our bags the next day! I would avoid
Stayed 1 night in Oct 2024

6/10 Okay

Shayla

Travelled with family
It was a nice and spacious place. You’ll need to ask for towels and extra bedding, and unfortunately my microwave didn’t work.
Stayed 2 nights in Sep 2024

2/10 Terrible

Lakisha

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Ants in the kitchen area. Had to switch rooms do to the mold smell from the carpet tub was stopped up just wasn’t comfortable at all.
Stayed 4 nights in Sep 2024

8/10 Good

Allie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was clean, looked nice, and kind staff, they even brought us a pack n play for our son
Stayed 1 night in Sep 2024

8/10 Good

Rita

Stayed 2 nights in Sep 2024

8/10 Good

Jessica, Sacramento

Travelled with family
Liked: Cleanliness, amenities
We stayed for 5 nights. Not once in that entire time did house keeping come. Not to bring a towel, empty a trash can, nothing. Had to call down and request toilet paper and towels multiple times.
Stayed 5 nights in Jul 2024

10/10 Excellent

lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Belafae

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stay nice staff. Needed them to spray ants in kitchen and not use to the humidity but very comfortable stay conversation area to stay in at Charles
Stayed 8 nights in Jul 2024

6/10 Okay

Philip

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Jun 2024

4/10 Poor

Mary

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The suite was not clean. The toilet didn't flush properly and the bathtub was dirty.
Stayed 7 nights in Jun 2024

8/10 Good

Holli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Sonia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Marie

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Unhappy
This time not too good, there was no tv in the bedroom I asked twice about it and was told they would tell maintenance but never happened. Not really impressed, the day before we left there was a water main break so didn’t have water for the last day there had to go buy water to do dishes and flush the toilet.
Stayed 13 nights in Jun 2024

2/10 Terrible

anthony Lopez

Stayed 12 nights in Jun 2024

4/10 Poor

sean

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor
Floor was damp. Another room we was told we could move to the floor was also damp. Room smelled. There was debris under a chair we moved for my daughter to sleep in. To remedy the wet damp floor we were given old towels to walk on. We travel a lot with softball. By far the worst stay we have had in years.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ian

Stayed 2 nights in Jun 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great value
Everything was nice. Staff were very friendly and efficient. My only complaint is the outside parking lot was really dark at night. No lights. Was a bit unnerving.
Stayed 2 nights in Jun 2024

2/10 Terrible

Pamela, Topeka

Disliked: Cleanliness, property conditions & facilities
The room had water on the floor from leaking refrigerator. Curtains were falling off the wall. We didn't not stay and went to a different hotel. We're requesting a refund!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quite and convenient
Stayed 2 nights in Jun 2024

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Room has been recently remodeled, nice clean room, bed was super comfortable. Will be using this hotel again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
This is a very nice hotel clean and quiet
Stayed 2 nights in May 2024

8/10 Good

David

Staff was friendly
Stayed 1 night in May 2024

2/10 Terrible

Janelle

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Be careful if selecting for more than 2 people because the website WILL let you choose a room too small for your group! Our group of 3 had to sleep in 1 queen size bed and eventually kicked a person to an uncomfortable recliner due to lack of space. We thought it must have a pull out couch if it allowed us to pick the room. Management stated that they had no roll aways. After explaining my situation they offered an additional room for my travelers (who are my children ages 9 and 12). The first room was in a different building and the second was next to my room. I still asked if there was any way to just get a room with 2 beds because I didn't think that was safe and the manager asked my oldest age and said "eh i think it'll be alright." We ended up just canceling for the second night and going somewhere else because we didn't think it was safe. The atmosphere was a CLUSTER! We were not able to use one set of stairs because apparently the sprinklers were going off. The room had ants in the kitchen and the staff at the front were less than helpful with any issue. Would NOT recommend this hotel.
Stayed 2 nights in May 2024

2/10 Terrible

Tasheana

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2024