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MainStay Suites St. Louis - Galleria

2.5 star property
Hotel with free parking, a quick walk to Saint Louis Galleria Mall
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for MainStay Suites St. Louis - Galleria

Property amenity
Exterior
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Property amenity
Interior entrance

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
The price is AU$195
Price available on 10/11/2024
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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

Exterior
Clayton Plaza Hotel & Extended Stay
Pool
Breakfast included
Pet-friendly
Free WiFi
9.0 out of 10, Wonderful, (2947)
The price is AU$151
includes taxes & fees
17 Nov - 18 Nov
Clayton Plaza Hotel & Extended Stay

About the area

Map
8011 Galleria Parkway, Richmond Heights, MO, 63117

What's nearby

  • Saint Louis Galleria Mall - 8 min walk
  • Forest Park - 4 min drive
  • Washington University in St. Louis - 6 min drive
  • St. Louis Zoo - 7 min drive
  • St. Louis Union Station - 11 min drive

Getting around

  • Richmond Heights Station - 2 min walk
  • St. Louis Gateway Station - 12 min drive
  • Lambert-St. Louis International Airport (STL) - 12 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Mai Lee - ‬3 min drive
  • ‪St Louis Bread Co. - ‬3 min drive

About this property

MainStay Suites St. Louis - Galleria

Hotel near Saint Louis Galleria Mall
Located close to Washington University in St. Louis and St. Louis Zoo, MainStay Suites St. Louis - Galleria provides a free food/drink shopping service, dry cleaning/laundry services and a fireplace in reception. Enjoy the gym, as well as activities, such as volleyball and basketball. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self-parking
  • Tennis courts, express check-out and a 24-hour front desk
  • Free newspapers, coffee/tea in reception and an off-lead area
  • Guest reviews say great things about the helpful staff
Room features
All 152 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and separate sitting areas.
More conveniences in all rooms include:
  • Shower/bath combinations, free toiletries and hairdryers
  • LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 19 buildings
  • 2 floors
  • Built in 1986
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
An off-lead area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The seasonal pool will be open from June to August
Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

MainStay Suites St. Louis - Galleria Hotel
Residence Inn by Marriott St. Louis Galleria
MainStay Suites St. Louis - Galleria Richmond Heights
MainStay Suites St. Louis - Galleria Hotel Richmond Heights

Frequently asked questions

Does MainStay Suites St. Louis - Galleria have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at MainStay Suites St. Louis - Galleria?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at MainStay Suites St. Louis - Galleria on 10 Nov 2024 start from AU$195.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is MainStay Suites St. Louis - Galleria pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at MainStay Suites St. Louis - Galleria?

Self-parking is free at this property.

What time is check-in at MainStay Suites St. Louis - Galleria?

Check-in start time: 4:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at MainStay Suites St. Louis - Galleria?

Checkout is at 11:00 AM.

Where is MainStay Suites St. Louis - Galleria located?

Located in the heart of Richmond Heights, this hotel is 0.4 mi (0.7 km) from Saint Louis Galleria Mall, and within 3 mi (5 km) of Forest Park and Washington University in St. Louis. St. Louis Zoo and St. Louis University are also within 9 mi (15 km). Richmond Heights Station is only a 2-minute walk and Brentwood Station is 25 minutes.

MainStay Suites St. Louis - Galleria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 269 out of 665 reviews" "
Rating 8 - Good. 184 out of 665 reviews" "
Rating 6 - Okay. 93 out of 665 reviews" "
Rating 4 - Poor. 55 out of 665 reviews" "
Rating 2 - Terrible. 64 out of 665 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Katherine

Disliked: Cleanliness
The property states it has a fully equipped kitchen, but there were only two plates (in dishwasher), 2 knives but no other tableware, no drinking glasses or cups, no coffee cups, no hair dryer. Outside the room in the open walkway was a pile of were linens that had been stripped from a room and a number of bags of garbage; around the corner of the walkway but also in public view wads another bag of spilled garbage. The room itself was clean and the bed well made, but the overall impression was poor. Would not stay there again.
Stayed 1 night in Oct 2024

2/10 Terrible

Tavion

Stayed 1 night in Sep 2024

6/10 Okay

Penny

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is under renovation. The rooms are fine. But The shower is tiny. The bed is hard. And they put a kids party directly upstairs from me. But the parking is convenient and the rooms are pretty big. I'm on the fence about it.
Stayed 4 nights in Aug 2024

8/10 Good

Rex, St. Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Other than noise from neighbors last night it was good stay
Stayed 3 nights in Aug 2024

4/10 Poor

Emma

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Broken shower head, floors were sticky and stained, creaky bed, poor lighting. First thing we see when we pull up to our room is people partying in the parking lot. Would not stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shaunte

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station!
Stayed 2 nights in Aug 2024

8/10 Good

shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was extremely friendly and knowledgeable. We were disappointed that no breakfast was included and the sofa bed (we’ve tried many) was simply horrible.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to relax
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place.
Stayed 4 nights in Jul 2024

4/10 Poor

Dana

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet was clogged and my husband put his bare hand in and pulled out a huge wad of paper towels. I have no idea whats going on with the plumbing but it sounded like a train. We got woken up at 7 am but the loudest clashing and clanking from the vents and ceiling. Not sure id there was construction but it was Sunday morning. We wantwd to connect to YouTube or Netflix but the TV wasnt connected to the internet. Sad because it is a great location.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
The room wreaked of cigarette smoke. Three were booked, with one needing the sofa bed, but no bedding was left. 8.40am Saturday morning the gardening people were trimming bushes and edges and blew grass cuttings straight at us as we left the room and again when we re-entered.
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Stayed 2 nights in Jun 2024

4/10 Poor

Patricia

Travelled with family
Disliked: Staff & service, property conditions & facilities
We couldn’t call from off the property to reach the desk. Also, the toilet wasn’t working right and made noise all night and sometimes would t work.
Stayed 1 night in Jul 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 2 nights in Jul 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels close to home
Stayed 4 nights in Jul 2024

2/10 Terrible

David

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The floor was wet, there were gnats, and there was what looked like black mold on the ceiling.
Stayed 1 night in Jul 2024

4/10 Poor

Timothy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is in poor condition. Our room was dirty and poorly maintained. Pool water was dirty. Staff was nice.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and updated
This was my second time staying at this property. They are doing a pretty good job of updating. The room has great amenities and is very spacious. The floor was dirty and had not been vacuumed but everything else was pretty clean. Both times we have stayed here we have been awakened in the middle of the night by very loud young people having a party. Management responds to complaints quickly. I would stay here again.
Stayed 2 nights in Jul 2024

4/10 Poor

Kyle

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jerome

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. No complaints. Great location close to the mall and easy access to the highway.
Stayed 4 nights in Jul 2024

6/10 Okay

nicole

Disliked: Property conditions & facilities
In our room we could hear like water dripping once and AC would cut off since it was on auto it cut on and off once the room cool... We stayed in 213 that's the only down fall was hearing that sound of dripping water all night off and on
Stayed 1 night in Jul 2024

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, close to forest park, will rent this again when i come back to St Louis
Stayed 2 nights in Jul 2024

10/10 Excellent

MATTHEUV

Liked: Cleanliness, staff & service, property conditions & facilities
Good and comfortable stay
Stayed 2 nights in Jul 2024

4/10 Poor

Beth

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There is no luggage cart and we were far from where we had to park. We are seniors and the crooked sidewalk was hard to navigate. My husband fell trying to take some belongings to the car. One of the cuts required antibiotics.
Stayed 1 night in Jul 2024

2/10 Terrible

Crystal

No Manager on duty! Stay at your own risk! ⚠️
Bathtub was dirty, room smelled old and carpet needed cleaned. Left keycard in room 8 3:40 am to leave and was locked out until 7:42am. There was no one on the property to assist with a replacement key, there was no emergency telephone number to contact anyone. There was a note on the main entrance that stated the office would be closed until 7:00am. Very unacceptable. I take full responsibility for locking the key in the room, however things happened. There should have been someone on the property to assist. Another guest was locked out at 6:14am and also had to wait until 7:42am to regain entry.
Stayed 1 night in Jul 2024