"We chose to stay at this hotel as it was near Wisconsin Rapids, where our children were participating in a baseball tournament. Melissa greeted us and got us promptly checked into our rooms. After settling in, we asked about on-site laundry services so that we could wash the very dirty white baseball pants. Although there were no guest laundry services, Melissa offered to throw our white baseball pants in the industrial washer as she was needing to wash towels and didn't have a full load. We...