Firstly, the properly hasn’t been thoroughly cleaned in a very long time. I have some quite disturbing pictures of the grime and mould that is everywhere in this property.
Secondly, they did not have a cot for my son despite the fact I called and ordered one a week beforehand. Both my husband and I had to take it in turns to protect him on the bed whilst he slept so he didn’t roll off.
Words cannot describe how dissapointed we are.