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The Reeds at Shelter Haven

4.0 star property
Escape to tranquility surrounded by natural beauty and indulge in local flavors. Unwind with a rooftop view or rejuvenate with an expertly crafted spa treatment.

Photo gallery for The Reeds at Shelter Haven

Indoor spa tub
Frette Italian sheets, premium bedding, in-room safe, desk
Lounge
Standard Room, 1 King Bed, City View, Corner (Town View King Corner)
Frette Italian sheets, premium bedding, in-room safe, desk
Perched near Stone Harbor Bird Sanctuary, The Reeds at Shelter Haven offers a serene retreat. Indulge in local cuisine at one of two restaurants, relax on the rooftop terrace or unwind with a massage at the onsite spa. With free in-room WiFi and dry cleaning services, your stay is sure to be seamless.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Room service
  • Hot tub
The current price is AU$244
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Multiple View (SPA-SIDE Town view king w/ balcony)

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Multiple View (SPA-SIDE Town view king w/ balcony)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Frette Italian bed sheets
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed (Spa-Side - Junior Suite - 2nd floor)

Frette Italian sheets, premium bedding, in-room safe, desk

Suite, 1 Queen Bed (Spa-Side - Junior Suite - 2nd floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Frette Italian bed sheets
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Multiple View (SPA-SIDE - Town View King)

Standard Room, 1 King Bed (SPA-SIDE - Town View King)

Standard Room, 1 King Bed, Multiple View (SPA-SIDE - Town View King)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Frette Italian bed sheets
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (Town View Queen)

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, City View (Town View Queen)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Frette Italian bed sheets
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Multiple View (SPA SIDE - Town View Queen)

Standard Room, 2 Queen Beds (SPA SIDE - Town View Queen)

Standard Room, 2 Queen Beds, Multiple View (SPA SIDE - Town View Queen)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Frette Italian bed sheets
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View (Town View King)

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, City View (Town View King)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Frette Italian bed sheets
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, City View (Town View King with Balcony)

Standard Room, 1 King Bed, Balcony, City View (Town View King with Balcony)

Standard Room, 1 King Bed, Balcony, City View (Town View King with Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Frette Italian bed sheets
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
9601 3rd Avenue, Stone Harbor, NJ, 08247

What's nearby

  • Stone Harbor Beach - 6 min walk
  • Wetland's Institute - 16 min walk
  • Stone Harbor Bird Sanctuary - 18 min walk
  • Cape May County Zoo - 11 min drive
  • Wildwood Beach - 15 min drive

Getting around

  • Atlantic City, NJ (ACY-Atlantic City Intl.) - 43 min drive

Restaurants

  • ‪Springer's Homemade Ice Cream - ‬2 min walk
  • ‪Fred's Tavern & Liquor Store - ‬1 min walk
  • ‪Stone Harbor Bar & Grill - ‬2 min walk
  • ‪Yacht Club of Stone Harbor - ‬11 min walk
  • ‪Avalon Brew Pub - ‬2 min drive

About this property

The Reeds at Shelter Haven

Upscale boutique hotel near Wetland's Institute
Located close to Stone Harbor Bird Sanctuary, The Reeds at Shelter Haven provides a rooftop terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy brunch, lunch, dinner, light fare and local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
Additional perks include:
  • Free self-parking
  • Full breakfast (surcharge), a banquet hall and beach towels
  • A 24-hour front desk, a lift and free newspapers
Room features
All guest rooms at The Reeds at Shelter Haven include comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11 AM for a fee: USD 6 to 25 for adults and USD 6 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Sax
  • WaterStarGrille(seasonal)

Things to do

  • 2 spa tubs
  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • Picnic area
  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 6 to 25 for adults and USD 6 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Reeds Shelter Haven
Reeds Shelter Haven Hotel
Reeds Shelter Haven Hotel Stone Harbor
Reeds Shelter Haven Stone Harbor
Shelter Haven
The Reeds at Shelter Haven Hotel
The Reeds at Shelter Haven Stone Harbor
The Reeds at Shelter Haven Hotel Stone Harbor

Frequently asked questions

Is The Reeds at Shelter Haven pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Reeds at Shelter Haven?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at The Reeds at Shelter Haven on 17 Feb 2025 start from AU$243.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Reeds at Shelter Haven?

Self-parking is free at this property.

What time is check-in at The Reeds at Shelter Haven?

Check-in start time: 3 PM; check-in end time: 11:00 PM.

What time is check-out at The Reeds at Shelter Haven?

Checkout is at 11 AM.

Where is The Reeds at Shelter Haven located?

Situated near the bay, this spa hotel is within 1 mi (2 km) of Wetland's Institute and Stone Harbor Bird Sanctuary. Cape May County Zoo is 5.4 mi (8.8 km) away.

The Reeds at Shelter Haven Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 209 out of 294 reviews
Rating 8 - Good. 52 out of 294 reviews
Rating 6 - Okay. 16 out of 294 reviews
Rating 4 - Poor. 11 out of 294 reviews
Rating 2 - Terrible. 6 out of 294 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parents sent us here for our birthdays. Checked in and sent to room. Lo' and behold, someone was already in the room. Front desk didn't think this was a big deal...we did. No apology or upgrade for inconvenience. Not even a free drink offered. This is a property that should have better concierge service especially when a mistake is made on their part.

10/10 Excellent

Ken

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service and staff
Stayed 1 night in Feb 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Free vallet parking, water, great chocolates, robes and clean.
Stayed 2 nights in Jan 2025

4/10 Poor

Lori

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*No place to park and no valet parking. I parked on street. *Bed was below standard. Too soft and not comfortable. *Could not get room warm. It was very cold outside our visit. When we informed front desk about problem they gave us a portable heater. That was not enough to resolve our issue. The hallways and hotel lobby were fine but not our room. We checked out a night early and believe we should be refunded 1 night. Hotel staff said they would not. We were very disappointed with our visit to the Reeds . We would not return there.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricky

Stayed 2 nights in Jan 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service
Stayed 3 nights in Jan 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff couldn’t do enough to make our visit perfect !
Stayed 2 nights in Dec 2024

10/10 Excellent

Emily

Stayed 2 nights in Nov 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Valet was very accommodating, but the short staffing at check-in led to a delay since the front desk girl was sorting and selling gift cards to a customer as a double duty.
Stayed 1 night in Dec 2024

4/10 Poor

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I’ve been to this property several times and usually enjoy it. However, the front desk staff really ruined this stay. I arrived for check-in and waited 10 minutes before any staff arrived. I asked for a late checkout and the front desk representative granted it to me for 12:30. She asked that I remind the desk in the morning. The next day I spoke to another front desk clerk and she rejected my late check out. When I tried to explain that the staff last night approved it, she simply pushed back that there was “no way to give a late checkout.” This really is awful service and shows the disconnect that the front desk staff have with each other. I was very surprised. This interaction really makes me feel like my business does not matter and I will probably take pause before I book another room there.
Stayed 1 night in Dec 2024

10/10 Excellent

CAROLE

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We unexpectedly had to get a hotel room for a couple days do to an illness and was happy to see that The Reeds had vacancy at a fantastic price. Clean and comfy!
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to not like at the Reeds.. the staff.. the place r all expectional..
Stayed 2 nights in Dec 2024

4/10 Poor

Joseph

Stayed 1 night in Nov 2024

10/10 Excellent

judith

Stayed 1 night in Oct 2024

10/10 Excellent

Ruben, Nutley

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Travelled with family
Liked: Amenities, property conditions & facilities
Lights don’t work. Can’t turn off or dim, no light in the bathroom unless you turn all the lights on. Tried everything, just weird.
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

MICHELLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Robbi

Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Amenities
Everything was great
Stayed 1 night in Sep 2024

6/10 Okay

Cynthia

Disliked: Cleanliness, staff & service
Has deteriorated sharply over the years. I would highlight that the service is poor now overall (there were bright spots! Water Star Grille brunch service was top notch, as was the food). But mostly surly and switched-off. At least get someone by the front reception to fake a smile! Valet was “interesting” too. I’ve never been barked at by a valet to “park it here & I’ll get to it later”. I know these guys have seen it all by summer’s end but still, guests are paying a VERY high price to stay here. Adapt a service demeanor. It helps with tips. (Some of the car valets were 👍). Rooms are still coastal-pretty & fresh. You need to have luck with your neighbors though - if they’re noisy you will suffer. Again, high-end rooms though some of my surfaces were sandy (just the closet shelf). Low quality bathroom amenities and I couldn’t scrounge up Q-tips from housekeeping. “We don’t have those”. K! I’m sad to say Reeds isn’t worth the money anymore. Not to me anyway. The location is vg and also-beach attendants were great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice really enjoyed our stay, we left something in the room after check out and the conceire called us to let us know and then they shipped the item to our house!! Will definitely return!
Stayed 1 night in Aug 2024

6/10 Okay

Sandi

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Although it is located in a beautiful island. The bathroom was dirty. Did tell the hotel staff at checkout.
Stayed 3 nights in Aug 2024

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Enakshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024