10/10 Excellent
Deborah R.
16 July 2024
Liked: Cleanliness
Hot tub disappointment.
My Aunt and myself came for a relaxing get-away.. hoping to enjoy the hot tub every evening. The house was clean and location was perfect. The only complaint we had was with the hot tub. It looked okay but a strong chlorine odor Monday, Tuesday had“film”across the water. According to the information packet… it gets cleaned either Monday, Tuesday or Wednesday weekly (approx 15 min). We arrived on Monday… so the film was disregarded by us but expecting to have a clean beautiful hot tub by Wednesday evening was a huge disappointment. It was now cloudy and terrible. We called and they did respond quickly, unfortunately it took several hours to clean and refill, much less warm up. So did not get to use it to the full extent (2 out of 4 evenings) checked out Friday morning. They were very polite and we would come back and stay there again despite the hot tub issue… I just wouldn’t wait till Wednesday to see if it got cleaned before calling. 😊
Deborah R.
Stayed 4 nights in Jun 2024