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County Hotel

3.5 star property
Hotel in Stornoway with 24-hour front desk and restaurant

Photo gallery for County Hotel

Twin Room
Twin Room
Property amenity
Front of property
Daily full breakfast (GBP 10.00 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Single Room

Single Room

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Single Room, 1 Large Single Bed

Free WiFi, bed sheets

Business Single Room, 1 Large Single Bed

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
12-14 Francis Street, Stornoway, Scotland, HS1 2XB

What's nearby

  • The Good Food Boutique - 1 min walk - 0.0 km
  • An Lanntair - 2 min walk - 0.2 km
  • Stornoway Lewis Ferry Terminal - 4 min walk - 0.4 km
  • Lewis Loom Centre - 4 min walk - 0.4 km
  • Lews Castle - 9 min walk - 0.8 km

Getting around

  • Stornoway (SYY) - 7 min drive

Restaurants

  • ‪Thai Cafe - ‬3 min walk
  • ‪Artizan - ‬2 min walk
  • ‪Lews Castle Storehouse Cafe - ‬13 min walk
  • ‪McNeil's - ‬1 min walk
  • ‪Kopi Java - ‬4 min walk

About this property

County Hotel

Hotel by the sea
You can look forward to laundry facilities, a bar and a restaurant at County Hotel. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Full breakfast (surcharge), a 24-hour front desk and smoke-free property
  • 2 meeting rooms
Room features
All guest rooms at County Hotel have amenities, such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Coffee/tea makers and daily housekeeping

Languages

English, French, Italian, Japanese, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Weekend full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Indian / European

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 10.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome

We should mention

This property does not have any lifts

Property is also known as

County Hotel Stornoway
County Stornoway
County Hotel Hotel
County Hotel Stornoway
County Hotel Hotel Stornoway

Frequently asked questions

Is County Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at County Hotel?

Self-parking is free at this property.

What time is check-in at County Hotel?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at County Hotel?

Checkout is at 11 AM.

Where is County Hotel located?

Located in the heart of Stornoway, this hotel is within a 5-minute walk of The Good Food Boutique, An Lanntair and Museum Nan Eilean. Lewis Loom Centre and Stornoway Lewis Ferry Terminal are also within 5 minutes.

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County Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 54 out of 155 reviews
Rating 8 - Good. 57 out of 155 reviews
Rating 6 - Okay. 21 out of 155 reviews
Rating 4 - Poor. 16 out of 155 reviews
Rating 2 - Terrible. 7 out of 155 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10

Shower was a bit small.
Stayed 4 nights in May 2025

10/10

This is a charming older hotel with updated rooms and bathrooms. The staff are friendly and helpful. The food in the dining room is excellent.
Stayed 4 nights in Sep 2024

10/10

Great location in the town centre, easy to walk anywhere from the hotel location.
Stayed 3 nights in Jul 2022

10/10

Really nice hotel close to the ferry terminal with nice service and good breakfast
Stayed 1 night in Sep 2022

10/10

Fantastic host and excellent food. Could not have been more comfortable and was a perfect spot for my basecamp for exploring Harris and Lewis. Loved this place.
Stayed 3 nights in May 2024

8/10

Good location, good food. Friendly staff
Stayed 2 nights in Oct 2022

8/10

The staff was quite nice to us, helping find places to visit. The location worked out well.
Stayed 2 nights in Jun 2023

10/10

The staff couldnt have been more helpful and friendly. The room was clean. I look forward to staying at The County Hotel again.
Stayed 4 nights in Aug 2024

10/10

Convenient walking distance from the train. Only complaint is that the shower was so tiny!!!!
Stayed 3 nights in May 2024

10/10

All areas of the hotel were clean, room was spotless and comfortable. Shower wasn't great by hotel standards but adequate. Staff were all excellent, very friendly and attentive. Breakfast was great and really set us up for the day and evening menu was very varied. We ate there twice, once with 5 people, once with 3 and all had something different. Everyone really enjoyed their choices which ran from European to Indian and Chinese dishes so great consistency of quality across the menu. I would recommend the County Hotel to anyone looking for a relaxed base to explore the beautiful islands of Lewis and Harris.
Stayed 6 nights in May 2024

4/10

Very tired/dated hotel. Room was tiny, bed uncomfortable and there was a bad smell in the corridor.
Stayed 2 nights in Sep 2023

8/10

GENERALLTYCLEAN AND COMFORTABLE. ////OUTSIDE WINDOW GLASS WAS A LITTLE DIRTY BUT DID NOT INFLUENCE OTHER FACTORS
Stayed 6 nights in Aug 2023

4/10

The location near the ferry in Stornaway was great. The hotel itself is very dated and in need of renovation. The stairwell smelled STRONGLY of cat urine. Our room didn’t have working heat, and when we asked, we were given a space heater with the warning that “it tends to melt” and to turn it off before leaving the room or when sleeping because they “didn’t want the hotel to burn down.” That said, it was the last room left in town and we were grateful to get it!
Stayed 2 nights in May 2024

2/10

We were very disappointed right from entering the hotel. Furniture was disgraceful all worn and basically done ready for the tip. Would certainly not recommend and the rate per night was outrageous for the state of the hotel. Staff were nice and breakfast was reasonable. Sorry probably one of the worst hotels I have stayed in for £204 per night for 2 night.
Stayed 2 nights in Sep 2023

2/10

Room was in an unacceptable state of repair. Mould everywhere in the bathroom and in the room.
Stayed 1 night in Jul 2022

4/10

We actually didn’t end up staying after viewing the room. It was fairly run down and not as expected based on the reviews we had seen. It was clean and the management was friendly and accommodating. We insisted on paying a default penalty as we felt bad about our poor choice. Just not for us. We were able to find alternative accommodation out of the town center that suited us better. It was more expensive.

6/10

Friendly staff. The rooms are meant to be cleaned every second day but mine wasn't touched in the five nights I was there and I had to ask for another towel, as I'd put my damp towel on the floor as one usually does. What I didn't like was Expedia not the hotel, for Expedia charged me 2/3 of the cost when I booked but didn't pass this on to the owner of the hotel. I can't check my credit card statement until I get back home mid-May, so don't know if I've been double charged!
Stayed 5 nights in Apr 2024

2/10

One night booking made for a business trip. Prior to arrival I was contacted by hotel to ask why I hadn't shown up the previous day - I explained my booking was only for 1 night not 2 and had been paid in advance on Hotels.com. Upon arrival I was taken to a single room - my reservation confirmation clearly shows I booked a double room. At check out they also tried to charge me for a 2 night stay. In addition please see images of the hotel room which was really dated and not clean with a massive hole in the wall. Neither I or any of my colleagues will book this hotel again when in Stornoway. AVOID!!!!
Hole in the wall at County Hotel
Bathroom in County Hotel
Stayed 1 night in Oct 2022

6/10

Slitet hotell med vänlig personal. Stort rum i dåligt skick. Dåligt med varmvatten och inget tryck i duschen. God frukost och bra parkering.
Stayed 2 nights in Oct 2024

8/10

Stayed 3 nights in Jul 2024

4/10

Stayed 2 nights in Jun 2024

6/10

Frühstück war nicht wirklich gut
Stayed 6 nights in Jun 2024

10/10

Limited parking
Stayed 4 nights in May 2024

10/10

Stayed 2 nights in Sep 2023

10/10

We absolutely loved the County Hotel. The rooms were clean and very comfortable. The location is perfect for exploring Stornoway which is a small and walkable town. The staff were extremely kind, courteous and helpful - really friendly and full of excellent advice, going the extra mile. Sunday in Stornoway is very special and there is not much open but the hotel continued to provide breakfast and refreshments throughout the day and facilities for having a take away as well as advice where to find one. There were alternative venues for dinner nearby and we were pleased to see the staff get a rest on the all important Lord's Day. Parking is one issue as it is not clear if parking restrictions will be enforced on the street and there is only a small car park. While it is possible to have a car and stay at this hotel, it is probably most convenient for foot passengers.
Stayed 3 nights in Sep 2023