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Château de Pourtalès

3.0 star property
Strasbourg hotel in Robertsau with full-service spa and sauna
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Château de Pourtalès

New - Prestige Double Room (The Park)
Garden
Front of property
Sauna, steam room, facials, massages
Reception

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Spa
    Spa
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room (Chateau)

Classic Double Room (Chateau)

Classic Double Room (Chateau)

Highlights

Heating
TV
Hairdryer
Private bathroom
Free bottled water
Minibar
Cable/satellite channels
In-room safe
  • 13 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room (Chalet)

Classic Double Room (Chalet)

Classic Double Room (Chalet)

Highlights

Air conditioning
Heating
TV
Hairdryer
Private bathroom
Free bottled water
Minibar
Cable/satellite channels
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for New - Prestige Double Room (The Park)

New - Prestige Double Room (The Park)

New - Prestige Double Room (The Park)

Highlights

Air conditioning
Heating
TV
Hairdryer
Private bathroom
Free bottled water
Minibar
Cable/satellite channels
  • 18 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
Heating
TV
Hairdryer
Private bathroom
Free bottled water
Minibar
Cable/satellite channels
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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The price is AU$278
includes taxes & fees
25 Nov - 26 Nov
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About the area

Map
161 Rue Melanie, Strasbourg, Bas-Rhin, 67000

What's nearby

  • European Parliament - 6 min drive - 3.6 km
  • Strasbourg Convention Centre - 7 min drive - 4.4 km
  • Strasbourg Christmas Market - 9 min drive - 6.1 km
  • Train Station Square - 9 min drive - 6.7 km
  • Strasbourg Cathedral - 9 min drive - 6.2 km

Getting around

  • Robertsau Boecklin Tram Stop - 5 min drive
  • Bischheim Station - 9 min drive
  • Strasbourg (SXB-Strasbourg Intl.) - 38 min drive

Restaurants

  • ‪Bar de la Presse - ‬6 min drive
  • ‪Restaurant la Roue d'Or - ‬6 min drive
  • ‪Restaurant la Vignette - ‬3 min drive
  • ‪L'Auberge du Cygne - ‬4 min drive
  • ‪Sushi's - ‬4 min drive

About this property

Château de Pourtalès

Hotel near Strasbourg Christmas Market
At Château de Pourtalès, you can look forward to a terrace, a garden and a library. Indulge in a massage and a facial at Wellness, the on-site spa. In addition to laundry facilities and conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and an electric car charging station
  • Multilingual staff, a front desk safe and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Château de Pourtalès include amenities, such as free WiFi and safes, in addition to minibars and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with hairdryers
  • 32-inch TVs with premium channels
  • Heating, daily housekeeping and desks

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 16 for adults and EUR 16 for children

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (7:30 AM - 10:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 16 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night
  • Facilities fee: EUR 10 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Château Pourtalès
Château Pourtalès Hotel
Château Pourtalès Hotel Strasbourg
Château Pourtalès Strasbourg
Château de Pourtalès Hotel
Château de Pourtalès Strasbourg
Château de Pourtalès Hotel Strasbourg

Frequently asked questions

Is Château de Pourtalès pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Château de Pourtalès?

Self-parking is free at this property.

What time is check-in at Château de Pourtalès?

Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Château de Pourtalès?

Checkout is at 11 AM.

Where is Château de Pourtalès located?

Located in Robertsau, this spa hotel is within 2 miles (3 km) of Pourtales Park, Parc de l'Orangerie and Lieu d'Europe. European Court of Human Rights and Palace of Europe are also within 3 miles (5 km). Robertsau Boecklin Tram Stop is 30 minutes by foot.

Château de Pourtalès Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 250 out of 439 reviews" "
Rating 8 - Good. 157 out of 439 reviews" "
Rating 6 - Okay. 21 out of 439 reviews" "
Rating 4 - Poor. 8 out of 439 reviews" "
Rating 2 - Terrible. 3 out of 439 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful and relaxing stay. The staff were courteous and helpful. A nice atmosphere and convenient location. We stayed in one of the renovated rooms by the park which was very comfortable, spacious, and quiet. There are plenty of places to relax around the property. It was the perfect way to visit and explore Strasbourg while also getting a château experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Pierre-Michel, Corner Brook

Stayed 5 nights in Aug 2024

6/10 Okay

Grazio

Liked: Staff & service
Lovely grounds and house but rooms very dated and
Lovely grounds and amazing old chateau from the outside. However rooms are very dated and when hot like on the night we stayed room was very hot and stuffy - there was an old fan but again was too small and ineffective to bring the temp down. Rooms very old and tired and in need of period renovations. Also no blind in the bathroom so when showering people can see in your full glory from the lawns.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience to stay here in a chateau
Wow what a wonderful place to stay. We have visited many chateaux and stately homes before but never had the opportunity to stay in one. What an amazing experience. Good size bedroom ample bathroom excellent choice of buffet food. Reception staff very helpful and friendly and gave good advice. Parking outside and easy park and ride into central strasbourg. Would recommend it without hesitation. :-)
Stayed 3 nights in Jul 2024

10/10 Excellent

Stefano

Stayed 1 night in Jun 2024

8/10 Good

Anne

Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Vicki, ERINA

Stayed 4 nights in new section, nice large bathroom and bedroom, bed large and comfortable. Breakfast buffet nice. Didn’t have car and 25mins walk to tram that takes you in to strasbourg city. One resturant at gates entrance but not open every day, so had to walk into small town from chateau. Not good walk back at night after restaurant in dark. Beware teens on motorbikes riding around park grounds,no security and felt unsafe.
Stayed 4 nights in May 2024

10/10 Excellent

Angie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Way to Spend a Weekend!
Staff was very accommodating. They were friendly and fluent in English. The coffee, tea, bar area ia accessible 24 hours a day on the honor system. Someone had a beautiful wedding in the garden during our stay. The chateau is ajacent to a park area with miles of wide, level walk and bike ways! Wonderful, fresh breakfast daily!
Stayed 3 nights in Feb 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful French Chateau
This was the perfect gathering place for our group of 8 ladies on a Christmas markets trip, We felt like royalty in our own chateau gathering around the Christmas tree in the lounge area. I enjoyed playing the beautiful piano in the ballroom. The staff made us feel so at home.
Stayed 1 night in Dec 2023

10/10 Excellent

Mustafa, Richmond

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. It is very unique. Staff were very friendly. Easy free parking on the site. Excellent breakfast. They have many complimentary drinks. Excellent hotel with a great price. From now on. this will be my hotel during my stay in Strasbourg.
Stayed 1 night in Dec 2023

10/10 Excellent

Annette

Beautiful hotel! and interesting history… and excellent staff; friendly and helpful! Only suggestion: people with heavy luggage should be advised of stairs
Stayed 1 night in Dec 2023

10/10 Excellent

Kaoru

Stayed 1 night in Nov 2023

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Beautiful property, Le parc room are beautiful and all renovated. It was perfect place to stay, cleanliness is top of the line.
Stayed 3 nights in Nov 2023

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2023

10/10 Excellent

Sey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very comfortable
Stayed 1 night in Sep 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff fabulous. Room lovely. Breakfast good. Lovely relaxed atmostphere.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary, Lake Worth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay near Strasbourg. We stayed one night after taking the Tram to and from Strasbourg. Easy drive to the chateau. We stayed in the newer part of the hotel and the room was very clean and spacious. Great bathroom and the breakfast was very good. Wish we had more time to stay and walk around the park area.
Stayed 1 night in Sep 2023

8/10 Good

John

Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful peaceful location. There is a bus to the center
Stayed 4 nights in Jul 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

8/10 Good

Soon Han

Stayed 1 night in Jun 2023

10/10 Excellent

Patricia

Stayed 1 night in Jan 2023

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, well appointed and specious room. Adequate on site parking, delicious breakfast with a wide variety of choices. The icing on the cake is the staff at reception. Incredibly helpful and Knowledgeable.
Stayed 1 night in Dec 2022