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Mercer Hotel Downtown, BW Premier Collection

3.5 star property
Hotel in Stratford with coffee shop/cafe and restaurant

Photo gallery for Mercer Hotel Downtown, BW Premier Collection

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)
Standard Room, 1 King Bed, Non Smoking (Walk-in Shower) | Bathroom
Lunch, dinner and brunch served
Exterior
Daily cooked-to-order breakfast for a fee
In the heart of downtown, Mercer Hotel Downtown, BW Premier Collection offers a stylish retreat. Savor a coffee at the cafe or enjoy local flavors at the restaurant. With in-room WiFi and helpful staff nearby to assist with tour tickets, this hotel's location is sure to delight.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Breakfast available
  • Housekeeping
The current price is AU$194
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower) | Bathroom

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Designer toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Designer toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Elevator Access)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Designer toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the area

Map
104 Ontario Street, Stratford, ON, N5A 3H2

What's nearby

  • Stratford City Hall - 3 min walk
  • Avon Theatre - 4 min walk
  • Tom Patterson Theatre - 6 min walk
  • Avon River - 6 min walk
  • Festival Theatre - 16 min walk

Getting around

  • Stratford Station - 14 min walk
  • London, ON (YXU-London Intl.) - 49 min drive

Restaurants

  • ‪Gilly's Pubhouse - ‬4 min walk
  • ‪Bentley's - ‬1 min walk
  • ‪Balzac's Coffee Roastery - ‬1 min walk
  • ‪Gino's Pizza - ‬3 min walk
  • ‪Pazzo Taverna & Pizzeria - ‬1 min walk

About this property

Mercer Hotel Downtown, BW Premier Collection

Hotel in a shopping district
Take advantage of a coffee shop/cafe, a bar and a restaurant at Mercer Hotel Downtown, BW Premier Collection. Guests can connect to free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
  • Luggage storage, tour/ticket information and smoke-free property
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms are individually furnished, and have comforts such as air conditioning, as well as amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 15 per night)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; CAD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercer Hall

Family friendly

  • Refrigerator on request

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 29.99
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 49.99 per stay.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 15 per person
  • Uncovered self-parking fee: CAD 15.00 per night
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 29.99 (subject to availability)
  • Rollaway bed fee: CAD 49.99 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards

We should mention

This property does not have any lifts

Property is also known as

Mercer Hall Inn Stratford
Mercer Hall Inn
Mercer Hall Stratford
Mercer Hall
Mercer Hall Hotel Stratford
Mercer Hall Inn Restaurant
Mercer Hotel Downtown, BW Premier Collection Hotel
Mercer Hotel Downtown, BW Premier Collection Stratford
Mercer Hotel Downtown, BW Premier Collection Hotel Stratford

Frequently asked questions

Is Mercer Hotel Downtown, BW Premier Collection pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Mercer Hotel Downtown, BW Premier Collection?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Mercer Hotel Downtown, BW Premier Collection on 17 Feb 2025 start from AU$194.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercer Hotel Downtown, BW Premier Collection?

Self-parking is available for CAD 15.00 per night. Limited spots are available.

What time is check-in at Mercer Hotel Downtown, BW Premier Collection?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Mercer Hotel Downtown, BW Premier Collection?

Checkout is at 11:00 AM. Late checkout is available for CAD 29.99 (subject to availability).

Where is Mercer Hotel Downtown, BW Premier Collection located?

Located in the heart of Stratford, this hotel is within a 5-minute walk of Stratford City Hall, Avon Theatre and Studio Theatre. Avon Theater Theatre Albert and Tom Patterson Theatre are also within 10 minutes. Stratford Station is 14 minutes by foot.

Mercer Hotel Downtown, BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 336 out of 639 reviews
Rating 8 - Good. 237 out of 639 reviews
Rating 6 - Okay. 47 out of 639 reviews
Rating 4 - Poor. 15 out of 639 reviews
Rating 2 - Terrible. 4 out of 639 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness, amenities
Was under construction during our stay. Very loud early in the morning.
Stayed 1 night in Feb 2025

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location central, very accommodating and receptive staff, comfortable and quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is second time staying at Mercer Hall. It’s convenient and central to amenities.
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was terrific - friendly and helpful. Our dinner on Monday was excellent - menu was most interesting. The Miso brûlée desert was both unusual and very tasty. Will come back next year!
Stayed 2 nights in Dec 2024

10/10 Excellent

Harold

Stayed 1 night in Dec 2024

6/10 Okay

Drew

Stayed 1 night in Dec 2024

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and love the rooms, industrial look but cozy atmosphere!
Stayed 1 night in Dec 2024

10/10 Excellent

Amberlea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at The Mercer. The location as excellent, the staff were very friendly and the food was amazing. Best of all it’s pet friendly so we were able to have our pup with us! Would stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, nice room.
Stayed 1 night in Dec 2024

6/10 Okay

Nicole

Travelled with group
Parking was not convenient especially with inclement weather. When we arrived we were told the room we booked got mixed up and were offered 2 King rooms instead of the Queen room we booked for our weekend away (we did not want to stay apart). Although we were offered complimentary breakfast it was an inconvenient situation. There are narrow stairs to climb to get to the rooms so the hotel should offer complimentary bell service. Although the rooms looked to be recently renovated the carpet on the stairs leading to the room floors had a funky smell and needs to be replaced. The location to the Main Street in Stratford is lovely but won’t rebook for the reasons listed above.
Stayed 1 night in Nov 2024

10/10 Excellent

Tara

Travelled with partner
Unfortunately the only complaint is the snow, and they can’t control that
Stayed 1 night in Nov 2024

4/10 Poor

Cameron

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right downtown. Easy to walk to everything you need. Just know that access is staircase only.
Stayed 2 nights in Nov 2024

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
It was great! And the food is exquisite
Stayed 3 nights in Nov 2024

8/10 Good

jette

Travelled with family
Liked: Cleanliness
a bit unusual for a hotel to have the front door closed at 9pm and you are required to enter through some alley way backdoor after 9pm especially if you are visiting without your car, also limited service due to the fact it is a restaurant front
Stayed 1 night in Nov 2024

8/10 Good

Sandra

Travelled with partner
.
Stayed 1 night in Nov 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved Mercer hall, both the stay and the food/drink. If you are planning a weekend getaway to see a show at the theatre make Mercer Hall your home base.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect.
Stayed 1 night in Nov 2024

10/10 Excellent

Debra A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were thrilled that they were able to change the room to a lower level, as my sister's knee is not 100% yet. Very considerate.
Stayed 2 nights in Oct 2024

6/10 Okay

Frances

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Caitlin

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

NANCY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location & extremely welcoming and friendly staff. Loved our stay!!
Stayed 3 nights in Oct 2024

8/10 Good

Jovina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff. Be prepared for lots of stairs. Comfortable bed and adequate facilities
Stayed 3 nights in Oct 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect location for a Stratford trip. Walk to Avon and Tom Patterson theatres easily. We were a bit underwhelmed for the price. Shower gel was empty in the shower. No Kleenex in room. Stairs going up to the room were dirty. For $400 a night this bugged me. Food at Mercer is awesome though and reasonably priced.
Stayed 1 night in Oct 2024