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"The staff were very helpful and hospitable and willing to listen to you although there was language barrier. The hotel is a bit old but they are able to maintain the cleanliness of the hotel. Map should be provided to the guest to able to familiarise the city."

"Breakfast very good. Not overcrowded since you pay separate fee for dining. Plus you keep your seat in dining area."

"The staff approachable good service peaceful and quiet I will come back this place. Surroundings the ambiance. "

"Amazed of the cleanliness, safety of the property, food was amazing, the only thing i have to comment was after checking in they the front desk gave us a coupon to eat dinner or lunch, so we did choose dinner , we went to the restaurant and got seated, there was a buffet i ask the waitress if we can start, she said to wait about 15 to 20 min we were waiting like a fool no water was served and still waiting until the waitress came back and said, we can order ala carte, my kids order and a guy water ask ask if we would like the buffet, by then I'm frustrated just eat a little and left my kids i lost my appetite. My say they should have communicated before we were send to the restaurant seating looking like a fool. That's unacceptable. "

"We had a wonderful 5 day stay at the resort. At check-in the receptionist noticed that it was the birthday of my boyfriend and arranged a sweet birthday surprise in the room when we got there. The resort itself is also beautiful. We especially enjoyed the infinity pool, the private beach and the beach club. Staffs are all very polite and helpful. "

"The staff were wonderful and the service was excellent. The room service menu was very good with a great selection of local as well as international cuisine. The rooms were large and comfortable, especially by local standards. They lobby was excellent, with food and beverages available whenever you wanted. The breakfast buffet was excellent, with food from many different cultures available. The pool was great. The access to shopping at SM mall was almost connected to the hotel. The airport transfers were great, I recommend arranging a van with the hotel for your pickup and drop off. The Christmas decorations were wonderful. The live music was another great thing. We loved it so much we stayed there three times in the three weeks we were travelling in Asia."

"Great staff. Nice pool. Excellent breakfast."

"Good hotel, perfect location, good breakfast. Just a bit outdated, a renovation wouldn’t hurt."

"Accommodation's were amazing. By far the best part of the stay is the STAFF!!! From the time you walk in to the time you check out.. the STAFF make this hotel what it is. Everyone was so warm and welcoming and for that…. I will be back "