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Sanctoo Suites and Villas

5.0 star property
Luxury hotel with full-service spa and free valet parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sanctoo Suites and Villas

Garden Private Pool Villa (Free entrance to Bali Zoo) | Private pool
Couples treatment room(s), body treatments, body scrubs
River Private Pool Villa (Free entrance to Bali Zoo)
Garden Private Pool Villa (Free entrance to Bali Zoo)
Panoramic Suite (Free Entrance to Bali Zoo) | Living area
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
The price is AU$191
includes taxes & fees
22 Nov - 23 Nov

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Family Suite Aviary

Family Suite Aviary

Family Suite Aviary

Highlights

Patio
Air conditioning
Free cots/infant beds
LCD TV
2 bedrooms
Premium bedding
Separate bath and shower
Private bathroom
  • 88 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite (Free Entrance to Bali Zoo)

Suite (Free Entrance to Bali Zoo)

Suite (Free Entrance to Bali Zoo)

Highlights

Patio
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Private bathroom
Separate bath and shower
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite (Free Entrance to Bali Zoo)

Panoramic Suite (Free Entrance to Bali Zoo)

Panoramic Suite (Free Entrance to Bali Zoo)

Highlights

Patio
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Private bathroom
Separate bath and shower
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for River Private Pool Villa (Free entrance to Bali Zoo)

River Private Pool Villa (Free entrance to Bali Zoo)

River Private Pool Villa (Free entrance to Bali Zoo)

Highlights

Patio
Private pool
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Separate bath and shower
  • 300 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access (Free Entrance to Bali Zoo)

Suite, Pool Access (Free Entrance to Bali Zoo)

Suite, Pool Access (Free Entrance to Bali Zoo)

Highlights

Patio
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Private bathroom
Separate bath and shower
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Private Pool Villa (Free entrance to Bali Zoo)

Garden Private Pool Villa (Free entrance to Bali Zoo)

Garden Private Pool Villa (Free entrance to Bali Zoo)

Highlights

Patio
Private pool
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Private bathroom
  • 300 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Garden Pool Villa

Premium bedding, minibar, in-room safe, desk

One Bedroom Garden Pool Villa

  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom River Pool Villa

Premium bedding, minibar, in-room safe, desk

One Bedroom River Pool Villa

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Pool Access Suite

Premium bedding, minibar, in-room safe, desk

Pool Access Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Suite

Premium bedding, minibar, in-room safe, desk

Panoramic Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite Aviary

Premium bedding, minibar, in-room safe, desk

Family Suite Aviary

  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Jl. Raya Singapadu, Gang Beji, South Ubud, Sukawati, Bali, 80852

What's nearby

  • Bali Zoo - 10 min walk - 0.9 km
  • Tegenungan Waterfall - 11 min drive - 9.5 km
  • Ubud Traditional Art Market - 12 min drive - 11.8 km
  • Ubud Palace - 12 min drive - 11.8 km
  • Ubud Monkey Forest - 13 min drive - 11.0 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 57 min drive

Restaurants

  • ‪Bakso Solo Celuk - ‬4 min drive
  • ‪Negari Agro Wisata Kopi Luwak and Balinesse House - ‬5 min drive
  • ‪Bakso Solo Sukawati - ‬5 min drive
  • ‪Mula Rasa Coffee And Bistro - ‬7 min walk
  • ‪RM. Ulam-Ulam Batubulan - ‬4 min drive

About this property

Sanctoo Suites and Villas

Luxury hotel near Sukawati Market
Located close to Tegenungan Waterfall, Sanctoo Suites and Villas provides a terrace, a garden and a library. Treat yourself to a manicure/pedicure, a body scrub or a massage at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool
  • Free valet parking
  • Buffet breakfast (surcharge), a free local area shuttle and babysitting (surcharge)
  • Barbecues, a front desk safe and a 24-hour front desk
Room features
All guest rooms at Sanctoo Suites and Villas have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Separate baths/showers, free toiletries and hairdryers
  • 53-inch LCD TVs with Netflix, streaming services and premium channels
  • Patios, electric kettles and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 250,000 for adults and IDR 175,000 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 12 buildings
  • 3 floors
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 53-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1000000.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 250000 for adults and from IDR 175000 for children
  • Airport shuttle fee: IDR 500000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 1000000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Sanctoo Villa Hotel Sukawati
Sanctoo Villa Hotel
Sanctoo Villa Sukawati
Sanctoo Villa
Sanctoo Suites Villas
The Sanctoo Villas Spa
Sanctoo Suites And Sukawati
Sanctoo Suites and Villas Hotel
Sanctoo Suites and Villas Sukawati
Sanctoo Suites Villas CHSE Certified
Sanctoo Suites and Villas Hotel Sukawati

Frequently asked questions

Does Sanctoo Suites and Villas have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sanctoo Suites and Villas?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Sanctoo Suites and Villas on 22 Nov 2024 start from AU$190.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sanctoo Suites and Villas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctoo Suites and Villas?

Valet parking is free at this property.

What time is check-in at Sanctoo Suites and Villas?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Sanctoo Suites and Villas?

Checkout is at noon.

Does Sanctoo Suites and Villas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 500000 per vehicle applies.

Where is Sanctoo Suites and Villas located?

Situated in a national park, this luxury hotel is 2.1 mi (3.4 km) from Sukawati Market, and within 9 mi (15 km) of Tegenungan Waterfall and Ubud Traditional Art Market. Ubud Palace and Blanco Museum are also within 9 mi (15 km).

Sanctoo Suites and Villas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 28 reviews" "
Rating 8 - Good. 7 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Vu

Stayed 3 nights in Mar 2024

10/10 Excellent

layne

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very neat staff friendly great views highly recommend
Stayed 2 nights in Mar 2024

8/10 Good

nizar

Liked: Amenities
Many things in the villa were dated. PowerPoints didn’t work. Pool is awesome, breakfast could be better. Staff were kind
Stayed 5 nights in Aug 2023

2/10 Terrible

Gina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was far off to the main tourist strip. More so in the badk streets of Ubud. The room was not clean. Both towels i attempted to pickup had makeup stains and dirt from previous people. The toilet had a dirty ring around it. The bed sash also had stains on it. The seat in front of the bed had a dead bug. We immediately checked out after 10 minutes. Did not unpack at all. Definitely not a 5 star resort - more of a 2 star. Very old and outdated. Nothing is modern. Would not come back or recommend.
Stayed 3 nights in Jul 2023

10/10 Excellent

carlos

Stayed 2 nights in Jan 2023

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay!
Throughly enjoyed our experience at The Sanctoo Villas! The villas were amazing, very well cleaned and kept and out of the world! We loved having free admission to the zoo which was also a massive plus of the stay at the zoo. The only negative was a late check in as we arrived on time at 2pm for check in time which it was said to be, and were not checked into the room at 3:30pm and didn’t have our bags delivered until 4pm, however I completely understand if there was issues with previous guest and late check outs. The staff were professional and great at resolving the issue as well as giving a sincere apology! Also very thankful for the man who was on the reception desk at night for helping us with a taxi to our next destination as 3 of our taxi’s we booked cancelled.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location especially when traveling with kids. In the middle of the zoo. Fantastic staff, big villas and great restaurant.
Stayed 3 nights in Jan 2019

6/10 Okay

E, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall; high end experience with a high end price tag. You can play with elephants and eat with orangutans. Their American style meals were mediocre, the breakfast was good, the Asian dishes were better. It is located near Ubud, which is driving distance to other tourist spots (Goa Gajah, Monkey Forest, Mount Batur, and etc.). I ordered steak and it reminded of a steak I would get at a major diner out here in the US (think Dennys or Waffle House). The Nasi Goreng (Asian fried rice) for breakfast was good. Other villas delivered the breakfast to your room, this villa required you to walk to the restaurant or you can request their golf cart to taxi you to the restaurant free of charge. The customer service was good and the employees were kind. The price tags were similar to how they would be at an american hotel, but being in Bali. The room was nice with HD tv’s, full sized tub, king sized bed, gazebo next to a pool. Remember, the villa is owned and operated by the zoo, so keep in mind there will be a lot of children around. The kids were yelling and running around next door which became somewhat of an issue as it got later into the night and I wanted to sleep. You get unlimited entrance to the zoo which comes with your villa stay. The zoo was a great experience and you can get up close and personal with plenty of exotic animals. You can pay to feed a bengal tiger or have your breakfast with an orangutan.
Stayed 3 nights in Nov 2018

6/10 Okay

Yi Lian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed in the Elephant Villa no 12 and we had bed bug bites and my skin had a slight rash after I swam in the pool. But we do love the proximity to the zoo.
Stayed 2 nights in Oct 2018

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning villas
The villas are beautiful, clean, spacious and have lovely pools. We had dinner with the elephants one night, great value, delicious buffet and amazing interaction with elephants, orang-utans and other animals. Two dance shows included that were great. The only let down was breakfast.One morning was breakfast in the restaurant. The choices meant you could have fruit, but then no juice, muesli but no toast. Next morning we ordered in the villa. We were shocked that it cost IDR 150.000 for delivery to the villa, and it was stone cold, one strip of fat to pass as bacon, decent coffee was extra too. Also we booked delivery for 9.30 to sleep in. Yet got a call at 8 am to confirm our order! At the price of these villas breakfast needs to be great, no extra cost for delivery and quality ingredients. Otherwise loved the villas and we will be back.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Ubud, maybe the best in Bali
This is without doubt one the best hotels I have stayed in. Very personal, very thoughtful and amazing service and quality. The grounds are stunning, the rooms are huge, the free entry to the zoo is also great. I would recommend this as the best hotel in Ubud easily maybe the best in Bali!
Stayed 6 nights in Dec 2017

8/10 Good

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay. Just need more food variety.
Stayed 3 nights in Sep 2017

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury retreat
Amazing villas! The staff are amazing and couldn't do enough for you and you are also staying right in the grounds of the zoo which is amazing. The zoo itself is lovely, quite small but a really enjoyable morning or afternoon out. The villa and private pool are beautiful with a huge bathroom. The only downside is the restaurant which although is good quality lacks a little in menu choice.
Stayed 3 nights in Aug 2017

8/10 Good

Georgia

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel with friendly staff. Unfortunately very few of them could speak English, including the front desk staff at times, which made organizing simple things like transport and the bill very difficult.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amacing and beautifull hotel!!
Rooms: perfect, 100% privacy, clean, luxurius... excelent!!!

10/10 Excellent

Victoria, San Francisco, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5-star luxury at its best, spectacular stay
I've stayed in many hotels around the world and this is by far the nicest place i've ever stayed. It's quiet, serene, the staff is incredibly attentive and the food is incredible. Having your own private pool is incredible. I cannot recommend it highly enough!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay if you like the zoo, rainforest + ubud
Brilliant hotel very private not overpriced or over developed. Unbelievable setting, amazing villas and amazing location with free buggy rides and free entry to the zoo. One of the best stays I have ever had

8/10 Good

Gaurav, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at the Luxurious Villa in Bali...
The VIlla is just like heaven you can imagine anything more on this. The Staff is too Friendly and really helpful. The rooms are super clean and you feel like you are in palace.\ Just need to improve on Vegetarian stuff and Breakfast keeps repeating always which is a bit sad.

8/10 Good

HEESOOK

Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente expérience. Très bon emplacement
Stayed 2 nights in Jul 2022

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

b.w.m.

Stayed 3 nights in Dec 2019

10/10 Excellent

jung wook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

younes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour inoubliable
L'accueil est chaleureux et l'accès à la villa rapide. La villa est splendide, spacieuse, sobre et offre une très belle vue sur la rivière (un peu bruyante selon ma femme). Le petit déjeuner est bon et le service impeccable. Le diner avec les éléphants est plutôt sympa mais ne vous attendez pas à qlq chose de "nature" c'était plus un spectacle qu'un moment privilégier. La pluie ne nous a pas permis de faire le bain avec les éléphants Un grand merci à toutes l'équipe et Yowin qui a fait le guide pendant une journée (volcan, temple, rizière...) ce fut une journée magnifique.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Villen zum Zweisamkeit genießen!
Sehr angenehme Atmosphäre. Mitarbeiter unglaublich freundlich und darauf aus, alle Wünsche zu erfüllen. Schöne Villen mit riesigem Bad und tollem Pool! Freier Eintritt in den Zoo, der direkt an die Unterkunft angrenzt. Essen im Restaurant teurer, aber lecker. Es hätte allerdings mehr vegetarische Auswahl geben können. Auf Nachfrage gab es dann aber auch vegetarische Speisen. Im Spa gibt es fast jeden Tag ein besonderes Promo-Angebot. Die Massagen waren auch sehr gut.
Stayed 5 nights in Oct 2017

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0
Address
Jl. Raya Singapadu, Gang Beji, South Ubud, Sukawati, Bali