8/10 Good
Jessica K.
24 Dec 2024
Liked: Cleanliness
Property Amazing! Property Management- not so great
We greatly enjoyed our stay and the property was exactly what we were looking for. However the rental company who manages the property leaves a lot to be desired. The emails we received were not welcoming at all. Everything contained bright colored font, bold lettering, and plenty of exclamation points of what we better not do and the fees associated with it if we didn’t follow the rule listed. Such as, do not put anything in “brown” garbage can out front or it’s a 25 fine. Anything placed in recycle bin except what’s allowed- 25 fine. Towels need to be washed, nothing in dishwasher, house left tidy, etc etc. Now most of these things are within reason, but to be conveyed as a threat instead of a statement that these things should be done a certain way is very off putting. Normally when we rent a place the owners send welcome emails and check in a week or so before the stay and after to make sure our stay was comfortable. Not here. The only emails or check ins we received were about fines and what not to do. We were also very surprised that with a 7 day stay we were given 1 full roll of toilet paper per bathroom, there were no spices or salt/pepper, no extra garbage bags- it was odd and not what we have experienced before with rentals. All in all it was very unwelcoming only because of the property management.
Jessica K.
Stayed 7 nights in Nov 2024