Holiday Inn Express Sumter, an IHG Hotel

2.5 star property
Hotel with free breakfast, near Sumter Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Sumter, an IHG Hotel

Exterior
Exterior
Indoor pool
Desk, iron/ironing board, free cots/infant beds, free WiFi
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
The price is AU$183
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite, 1 King Bed with Sofa bed (Additional Living Area)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Additional Living Area)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
2490 Broad St, Sumter, SC, 29150-1858

What's nearby

  • Sumter Mall - 3 min drive - 2.5 km
  • Palmetto Tennis Center - 5 min drive - 3.5 km
  • Crystal Lakes Golf Course - 6 min drive - 4.9 km
  • Swan Lake Iris Gardens - 7 min drive - 5.6 km
  • Shaw Air Force Base - 11 min drive - 11.9 km

Getting around

  • Columbia, SC (CAE-Columbia Metropolitan) - 55 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Yucatan Mexican Restaurant - ‬10 min walk
  • ‪Wendy's - ‬2 min drive

About this property

Holiday Inn Express Sumter, an IHG Hotel

Hotel near Sumter Mall
Located close to Palmetto Tennis Center and Patriots Sports Plex, Holiday Inn Express Sumter, an IHG Hotel provides free on-the-go breakfast, dry cleaning/laundry services and a gym. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Free newspapers, a TV in reception and 1 meeting room
  • ATM/banking services, a 24-hour front desk and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 79 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 27-inch flat-screen TVs with premium channels
  • Fridges, microwaves and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Sumter
Holiday Inn Express Sumter
Holiday Inn Express - Sumter Hotel Sumter
Holiday Inn Express Sumter Hotel
Holiday Inn Sumter
Sumter Holiday Inn

Frequently asked questions

Does Holiday Inn Express Sumter, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Express Sumter, an IHG Hotel?

As of 28 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Sumter, an IHG Hotel on 1 Dec 2024 start from AU$182.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Sumter, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Sumter, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Sumter, an IHG Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Express Sumter, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Express Sumter, an IHG Hotel located?

Located in the heart of Sumter, this hotel is 1.7 mi (2.8 km) from Sumter Mall and 2.1 mi (3.5 km) from Palmetto Tennis Center. Patriots Sports Plex and Shaw Air Force Base are also within 9 mi (15 km).

Holiday Inn Express Sumter, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 348 out of 611 reviews" "
Rating 8 - Good. 174 out of 611 reviews" "
Rating 6 - Okay. 55 out of 611 reviews" "
Rating 4 - Poor. 20 out of 611 reviews" "
Rating 2 - Terrible. 14 out of 611 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Latoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the Rooms was neat and clean. Breakfast was also great.
Stayed 1 night in Nov 2024

8/10 Good

Tashada

Stayed 1 night in Oct 2024

4/10 Poor

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Utonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Bed was comfortable as well. My only problem was strong perfume smell when you enter the rooms was just too strong. I'm sure is it was a carpet cleaning product. Hotel just need to take in account, that some people have allergies and should use a lighter scent. I still had a great stay and will return.
Stayed 3 nights in Nov 2024

4/10 Poor

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities
I was originally booked and scheduled to arrive on 11-7-24 but because I booked an additional day 11-6-24 Expedia's price changed to 3 times what I was charged for my original booking. When I contacted the hotel directly they wanted to charge me even more $297 for the additional day. To make matters worse when I arrived there was only a single towel in the bathroom and no body wash in the Dove dispenser in the bathtub. When questioned about the difference in price I was told that's a corporate issue. Bait & Switch? No way to treat guests! New York pricing in Sumter, SC? I will follow-up my concerns with IHG and the attorney general. Holiday Inn Express Sumter is not a $300 per night Hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find
Stayed 2 nights in Nov 2024

10/10 Excellent

Serah

Stayed 1 night in Oct 2024

10/10 Excellent

Kamesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact that the staff exhibited hospitality and was very involved. The location is convenient and very accessible to my loved ones and shopping area.
Stayed 4 nights in Oct 2024

6/10 Okay

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room and the staff were awesome. The breakfast buffet can’t be beat. The only issue was that the doors slam hard and one night I got almost no sleep. We were ground floor at the end of hall. Between people coming and going out the side door and the room doors slamming, not much rest. The traffic noise is pretty loud too. I would suggest installing the hinge that other hotels have on their doors. Unless you hold onto the door, it slams very hard
Stayed 3 nights in Oct 2024

10/10 Excellent

Cassandra

Travelled with family and small children
Liked: Cleanliness, amenities
I love this place, clean, friendly and the breakfast was delicious. Yes I will be staying here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Serah

Stayed 1 night in Sep 2024

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Oct 2024

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly and check in was quick. Cleanliness not the best. Tub was dirty and had nonskid pad in tub that was halfway pull up, showing dirt underneath. Area around window was mildewed
Stayed 1 night in Oct 2024

10/10 Excellent

Serah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Travelled with partner
Liked: Staff & service
Very noisy. Smelled. Tub was dingy. Liked the remote blinds.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the up keep of the property, and the friendly employees
Stayed 1 night in Sep 2024

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good as usual when staying at Holiday Inn. Jordan, our check-in person was friendly, efficient, and ready to help with questions. Breakfast was great with a very cheery helper (at 6:30). There were two big shipping containers out front which made going in and out a little more difficult, but they were undergoing refurbishing, which may explain that.
Stayed 1 night in Aug 2024

10/10 Excellent

Metra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sudie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean rooms &great breakfast. Just needed some of the amenities that were unavailable during construction
Stayed 2 nights in Aug 2024

6/10 Okay

natalia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was dirty. The carpets were disgusting especially in the elevator- not even vacuumed. Dirt on the floor. I saw a cockroach in the room. Couldn’t get out of there faster. Thanks god it was just one night.
Stayed 1 night in Aug 2024

2/10 Terrible

Candra

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold and Mildew
The hotel was in a mess. There was piles of rubble at the service desk. The first room I was assigned… the mold and musk smell was too strong to breathe. I was given another room. It was much better. If I knew about the upgrades being done I would not have chosen this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Tyrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024