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"The hotel is new, clean and convenient. Disappointed by the service: the staff could not find my order and ask me to delete my booking (what I refused of course) and book at hotel for the same price. They called several time my room while I was sleeping..."

"Great staff response."

"1. Check in is unprofessional, after getting my ID, front desk verified my phone number, after this step, they requested to see my original reservation receipt, which was very confusing. I asked something wrong? They said they just need to check. (Most of holiday in express can finish check in in 30 second, this one takes much longer time). 2. The hardware of hotel is good. 3. Breakfast choices are very limited, there was a purple sweet potato porridge they did not label it, I asked staff this...

"Absolutely lovely place to stay .All the staff were helpful and kind .Also I found they were helpful to myself and I am disabled."

"The staff does not speak English at all. Make sure you have a translator on your phone. The internet speed is unacceptable (unusable). Also, you have to have a local cell phone number in order to log in on the internet. This is crazy for international guests staying at the hotel. The breakfast fair to poor. Very limited selection for Western choices and all the hot food was cold."

"Very good location near a great area, somewhat smoky in the lobby area, very comfy bed. "