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Mercure Sunshine Coast Kawana Waters

4.5 star property
Luxury Sunshine Coast hotel in Birtinya with free parking

Photo gallery for Mercure Sunshine Coast Kawana Waters

Premium bedding, in-room safe, desk, laptop workspace
Property entrance
Standard Room, Multiple Beds
View from property
BBQ/picnic area
Experience the perfect blend of luxury and comfort at Mercure Sunshine Coast Kawana Waters. Unwind on the sun-kissed terrace, sip a coffee at the cafe, or enjoy dry cleaning services for your convenience. The hotel's helpful staff has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry
The current price is AU$152
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room (Zip Room)

Room (Zip Room)

Room (Zip Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe)

Family Suite (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Map
9 Florey Boulevard, Birtinya, QLD, 4575

What's nearby

  • Sunshine Coast University Hospital - 8 min walk
  • Sunshine Coast Stadium - 4 min drive
  • Moffat Beach - 8 min drive
  • SEA LIFE Sunshine Coast Aquarium - 11 min drive
  • Mooloolaba Beach - 18 min drive

Getting around

  • Landsborough Station - 20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive

Restaurants

  • ‪Sunshine Coast University Hospital - ‬8 min walk
  • ‪Foodstore Kawana and Takeaway - ‬3 min drive
  • ‪Guzman Y Gomez - ‬8 min walk
  • ‪La Maison du Patissier- Eric and Francoise - ‬3 min drive
  • ‪Your Mates Brewing Co. - ‬4 min drive

About this property

Mercure Sunshine Coast Kawana Waters

Luxury hotel near Sunshine Coast University Hospital
Located close to NightQuarter and Kawana Beach, Mercure Sunshine Coast Kawana Waters provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
  • Free self-parking
  • Full breakfast (surcharge), express check-out and express check-in
  • Smoke-free property, a banquet hall and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 81 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LED TVs with cable channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Languages

Chinese (Mandarin), Czech, English, Finnish, German, Italian, Japanese, Norwegian, Slovak, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per stay

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 15 to 29 for adults and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Property Registration Number 25621752654

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Frequently asked questions

Is Mercure Sunshine Coast Kawana Waters pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Sunshine Coast Kawana Waters?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Mercure Sunshine Coast Kawana Waters on 2 Mar 2025 start from AU$152.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Sunshine Coast Kawana Waters?

Self-parking is free at this property.

What time is check-in at Mercure Sunshine Coast Kawana Waters?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Sunshine Coast Kawana Waters?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Sunshine Coast Kawana Waters located?

Located in Birtinya, this luxury hotel is within a 15-minute walk of Sunshine Coast University Hospital and NightQuarter. Kawana Beach and Moffat Beach are also within 6 mi (10 km).

Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Madre

Liked: Cleanliness, staff & service, property conditions & facilities
Location close to hospital and we could walk as well as grocery shopping close by. Was convenient for our needs of our stay. Restaurant food was great.
Stayed 3 nights in Jan 2025

10/10 Excellent

Keana

Travelled with partner
We truly enjoyed our stay here! Beautiful view from the rooms and couldn’t ask for anything better! Rooms were impeccably clean and truly perfect.
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Liked: Staff & service, property conditions & facilities
The team there are fantastic.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vivienne

Travelled with group
Friendly helpful staff , great to have a restaurant in the hotel ,rooms v clean
Stayed 1 night in Jan 2025

10/10 Excellent

Neal

Business traveller, Travelled with partner
Liked: Amenities
All operations were of a high quality
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only there 1 night no complaints at all
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Stayed 1 night in Dec 2024

8/10 Good

Claire

Stayed 5 nights in Dec 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Dec 2024

4/10 Poor

KELA

Travelled with partner
I was disappointed with the hotel room. stains on donner covers,stains on towel, mirror wasn't clean. I booked for a room with balcony and unfortunately, I didn't get a chance.
Stayed 5 nights in Dec 2024

2/10 Terrible

Marg

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
This property would have scored better but as there was still a condom in the bathroom the experience was soured. On notifying front desk the offending condom was removed and a little disinfectant was sprayed in the area. We were not offered another room. A photo of the condom in situ was to be sent to the general manager. I have not any contact or offical apology from Mercure even after 3 days.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan, Mount Gravatt East

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern rooms with everything just perfect fit a comfortable stay. Restaurant downstairs very convenient and staff were friendly and helpful. Perfect if you need to stay in this area
Stayed 1 night in Nov 2024

10/10 Excellent

Nina Jo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel and I'd stay again. Only weird things were the wifi was really bad and a few things were missing from our room, like towels etc., and nobody would bring them up to our room. Otherwise great hotel.
Stayed 1 night in Dec 2024

8/10 Good

Lallie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Aarti, Doolandella

Sofa in the room was terrible and so many stains
Stayed 4 nights in Nov 2024

10/10 Excellent

Kym

Stayed 1 night in Oct 2024

2/10 Terrible

Adriane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beside the bread crumbs under the bed, mould in the toilet, dust on the the carpet and stains on the wall not mentioning the lazy staff and rude customer service, if its only sleeping in theres a lot of other accomodation that is much cheaper than this. I am an accors member and I booked this hotel as reputation exceeds itself however to my disappointment, I would not recommend staying in here. Not toiletries was available in the room and when I asked front desk they asked me grab it from downstairs. Truly a disappointing stay for me and my family.
Stayed 2 nights in Nov 2024

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for appointments
Stayed 1 night in Nov 2024

8/10 Good

Rodel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
parking is tight.restcall good
Stayed 1 night in Nov 2024

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient property on the Sunny Coast
Stayed 2 nights in Nov 2024

10/10 Excellent

jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property & excellent value for the price.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a quiet area and was clean. It was near amenities and had a beautiful walk way around it. The room was clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Hadley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

6/10 Okay

Keryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked In, Suzie on front desk basically ignored me until I put down the multiple heavy bags I was carrying and then acknowledged my presence but kept doing what she was doing. The key failed to open my door three (3) times. I would have liked to have been told the first time Suzie not to put the key in my phone case. The fridge froze everything I put in it. I did tell the front desk… yep it was Suzie again. Nothing was done about it. The teabags I had to asked for every single day. There is a bag of chips, a small bottle of red wine and 2 x 3 pack of ferro Rochers complementary which was lovely. There is an option to go green and not have your towels washed every day… I took this option… there is a reward of $10 off your meal in the restaurant if you take this option-this was not valid when I ate at the restaurant. I highly recommend the restaurant… I would come back just for the food All in all it’s a very convenient, clean and relative inexpensive place to stay especially if you have family in the hospital skup across the road
Stayed 3 nights in Nov 2024

10/10 Excellent

Malo

Stayed 1 night in Nov 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Nearest Airport
Maroochydore, QLD (MCY-Sunshine Coast)