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Citihub Hotel @ Tunjungan

3.0 star property
Get down to business at the 24-hour center or satisfy your cravings at the snack bar. Enjoy hassle-free convenience with luggage storage and a front-desk safe.

Photo gallery for Citihub Hotel @ Tunjungan

Lobby
Reception
Lobby sitting area
Desk, free WiFi
Lobby
Citihub Hotel @ Tunjungan, located in Embong Kaliasin, offers a convenient stay with a 24-hour business center and snack bar/deli. Connect to free in-room WiFi, take advantage of luggage storage and enjoy the safety of smoke-free premises.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin

Desk, free WiFi

Standard Twin

Highlights

Air conditioning
Private bathroom
Electric kettle
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King

Desk, free WiFi

Standard King

Highlights

Air conditioning
Private bathroom
Electric kettle
Cable channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe king room

Deluxe king room

Deluxe king room

Highlights

Air conditioning
Private bathroom
Electric kettle
Cable channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Jl. Gubernur Suryo 1-J, Surabaya, East Java, 60271

What's nearby

  • Tunjungan Plaza - 4 min walk
  • Surabaya Plaza Shopping Mall - 11 min walk
  • Submarine Monument - 13 min walk
  • Grand City Surabaya - 15 min walk
  • Surabaya Zoo - 6 min drive

Getting around

  • Surabaya Gubeng Station - 3 min drive
  • Margorejo Station - 7 min drive
  • Surabaya (SUB-Juanda) - 19 min drive

Restaurants

  • ‪Nasi Goreng 69 - ‬5 min walk
  • ‪Richeese Factory - ‬4 min walk
  • ‪Burger King - ‬5 min walk
  • ‪NAV Karaoke - ‬4 min walk
  • ‪A&W - ‬5 min walk

About this property

Citihub Hotel @ Tunjungan

Hotel near Tunjungan Plaza
Citihub Hotel @ Tunjungan provides amenities, such as a 24-hour business centre and a snack bar/deli. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Luggage storage, a front desk safe and smoke-free property
  • A 24-hour front desk
Room features
All guest rooms at Citihub Hotel @ Tunjungan boast comforts, such as air conditioning, in addition to
Other amenities include:
  • Bathrooms with showers
  • Cable channels, electric kettles and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 200000.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Citihub Hotel @ Tunjungan Surabaya
Citihub @ Tunjungan Surabaya
Citihub @ Tunjungan
Citihub Hotel at Tunjungan
Citihub Tunjungan Surabaya
Citihub Hotel @ Tunjungan Hotel
Citihub Hotel @ Tunjungan Surabaya
Citihub Hotel @ Tunjungan Hotel Surabaya

Frequently asked questions

Is Citihub Hotel @ Tunjungan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citihub Hotel @ Tunjungan?

Self-parking is free at this property.

What time is check-in at Citihub Hotel @ Tunjungan?

Check-in begins at 2 PM.

What time is check-out at Citihub Hotel @ Tunjungan?

Checkout is at noon.

Where is Citihub Hotel @ Tunjungan located?

Located in Embong Kaliasin, this hotel is within a 5-minute walk of Tunjungan Plaza and Grahadi. Joko Dolog Statue and Surabaya Youth Center are also within 10 minutes. Surabaya Gubeng Station is 24 minutes by foot and Surabaya Pasar Turi Station is 28 minutes.

Citihub Hotel @ Tunjungan Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 12 reviews
Rating 8 - Good. 5 out of 12 reviews
Rating 6 - Okay. 4 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness
Ok for the price, kinda small and housekeeping don't really clean the room, they just make the bed and leave
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
The receptionist was talking like a robot, and very long winded.

6/10 Okay

Teh

new
near plaza, and hotel still new, far better than surrounding old 4-5 star hotel.
Stayed 6 nights in Oct 2017

6/10 Okay

William

great location. not so good linen
the linen could have been better. getting old and need to be changed

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice only the WiFi not too good
First time stay here, next time will come again. Because the location is good.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis Arcadia in Jakarta
Nice clean modern and fair priced hotel in a good location.

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good midrange choice with all the comforts.
A good mid range option close to the Gubeng train station. The Arab Quarter & Chinatown are within walking distance if you enjoy exploring by foot & have the time. Room was very comfortable with everything you needed, the wifi wasn't great on the 3rd floor & the TV hardly worked but everything was clean & the bed very comfortable. Breakfast was good, no fresh fruit unfortunately but we enjoyed everything we ate.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient , clean n bright hotel .
Satisfied with the room condition , clean , bright n moden . Convenient to go shopping mall . But the room should include the shower kit all time coz it is the daily necessties .

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel en general muy bien. El desayuno había poco espacio para todos los que éramos en el hotel. El personal del hotel poco atento. Pero estaba limpio y las habitaciones eran cómodas. Lo recomendaría.
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Perfeita

8/10 Good

Lilis, Blora, Jawa Tengah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peristirahatan yang nyaman di tengah kota
sangat dekat dgm Tunjungan Plaza, hanya 5 menit jalan