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Fairfield by Marriott Surabaya

4.0 star property
Hotel in Surabaya with health club and 24-hour business centre

Photo gallery for Fairfield by Marriott Surabaya

Outdoor pool
Breakfast, lunch, dinner served; international cuisine
Lobby lounge
Suite, 2 Bedrooms
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Spa
  • Pool
  • Gym
  • Room service
  • Parking included
The current price is AU$65
includes taxes & fees
6 Aug - 7 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, 1 Bedroom, Non Smoking, City View

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 Bedroom, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Hairdryer
Private bathroom
  • 80 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hairdryer
Private bathroom
  • 120 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Jalan Mayjend Sungkono No. 178, Surabaya, 60225

What's nearby

  • Ciputra World Mall - 14 min walk - 1.2 km
  • Surabaya Zoo - 3 min drive - 3.4 km
  • Pakuwon Mall - 4 min drive - 4.7 km
  • Surabaya Plaza Shopping Mall - 7 min drive - 6.8 km
  • Tunjungan Plaza - 7 min drive - 5.5 km

Getting around

  • Margorejo Station - 5 min drive
  • Tandes Station - 17 min drive
  • Surabaya (SUB-Juanda) - 32 min drive

Restaurants

  • โ€ชDepot Mie Gang Djangkrik - โ€ฌ3 min walk
  • โ€ชFirst Love Patisserie - โ€ฌ4 min walk
  • โ€ชA Kiat Hok Kien Mie - โ€ฌ1 min walk
  • โ€ชKava Restaurant - โ€ฌ1 min walk
  • โ€ชMAGAL Korean BBQ - โ€ฌ1 min walk

About this property

Fairfield by Marriott Surabaya

Upscale hotel near Pakuwon Mall
Take advantage of a terrace, a coffee shop/cafe and a garden at Fairfield by Marriott Surabaya. Treat yourself to spa services, such as aromatherapy or a massage. The on-site restaurant offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a health club, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), 8 meeting rooms and a 24-hour front desk
  • A lift, massage treatment rooms and a ballroom
Room features
All 270 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Recycling and LED light bulbs
  • Lowered electrical outlets, height-adjustable showerheads and transfer showers
  • 40-inch LED TVs with cable channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Indonesian

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Exterior

Doubletree By Hilton Surabaya

  • Pool
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  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 101 reviews
The price is AU$97
includes taxes & fees
27 July - 28 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Valet parking on site (IDR 50,000 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 130,000 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Sports massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 30 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 130000 per person
  • Valet parking fee: IDR 50000 per night
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Fairfield Marriott Surabaya Hotel
Fairfield Marriott Surabaya
Fairfield by Marriott Surabaya Hotel
Fairfield by Marriott Surabaya Surabaya
Fairfield by Marriott Surabaya Hotel Surabaya

Frequently asked questions

Does Fairfield by Marriott Surabaya have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Fairfield by Marriott Surabaya?

As of 18 July 2025, prices found for a 1-night stay for 2 adults at Fairfield by Marriott Surabaya on 6 Aug 2025 start from AU$65.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairfield by Marriott Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fairfield by Marriott Surabaya?

Self-parking is free at this property.

What time is check-in at Fairfield by Marriott Surabaya?

Check-in start time: 3:00 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Fairfield by Marriott Surabaya?

Checkout is at noon.

Where is Fairfield by Marriott Surabaya located?

Situated in Surabaya, this hotel is within a 15-minute walk of Al-Akbar Mosque and Ciputra World Mall. Lapangan Thor Stadium and Surabaya Town Square are also within 2 miles (3 km).

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Fairfield by Marriott Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 172 reviews
Rating 8 - Good. 65 out of 172 reviews
Rating 6 - Okay. 14 out of 172 reviews
Rating 4 - Poor. 6 out of 172 reviews
Rating 2 - Terrible. 4 out of 172 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Clean room, nice pool and delicious restaurant
Stayed 1 night in Jan 2025

8/10

Nice
Stayed 1 night in Jun 2025

10/10

Great hotel nice and clean. Near shopping mall. Fantastic hotel to stay with family.
Stayed 3 nights in Sep 2024

8/10

Stayed here for my business trip, location wise it is convenient to explore Surabaya west area. Room is clean and spacious, they have a really wide range of variations for breakfast buffet and they all taste good and authentic for the local options. All the staffs are nice, friendly and helpful, from the front office, restaurant even housekeeping.
Stayed 2 nights in Feb 2025

4/10

Below average hotel flying the Marriott label. There are nicer options for this price point in Surabaya
Stayed 1 night in Apr 2025

8/10

Limited dining around the hotel
Stayed 2 nights in Sep 2024

10/10

The property is a bit old but maintained well. It is clean and neat. Nothing much near the property, but easy to call grab service, so It would be a problem.
Stayed 1 night in Apr 2025

10/10

Staying there was amazing. Staffs very helpful and polite. I got to say we appreciate staff Ms. Rahil so much for helping us check-in for one of our friends who was not feeling well after landing to Juanda airport. Thank you so much Ms. Rahil.
Stayed 1 night in Oct 2024

10/10

Super clean, comfortable and nice hotel. The staff is incredibly friendly and will do anything to make sure youโ€™re comfortable during your stay. This is by far the nicest hotel weโ€™ve been at in Indonesia yet.
Stayed 1 night in May 2023

10/10

I liked everything that i faced in the hotel. It was a pleasant experience .
Stayed 1 night in Jul 2024

10/10

Excellent service from the breakfast team. Nice pure juice and latte, delicious omelette. Friendly reception and perfect security guards
Stayed 3 nights in Jul 2022

8/10

It was good,
Stayed 5 nights in Nov 2023

8/10

My team was ferried from the hotel to conference premises so we didnโ€™t hv our meals here. But the hotel and rooms are excellent, comfortable, clean and room service did well each day. We are grateful.
Stayed 5 nights in Aug 2023

6/10

Pillows and floormats were stained
Stayed 2 nights in Oct 2024

4/10

The hotel so basic, dirty carpet/ old and lot dusk/ crumb behind the curtain. I didn't expect this as Fairfield manage by Marriott. I had few time in different city and all much better. And some distance from amenities.
Stayed 2 nights in Jul 2022

2/10

Many flys were found in my room. Cockroaches were observed near the refrigerator area. Some flys were also observed in 2F lobby on the table and the floor. The hygiene should be improved.
Stayed 3 nights in Aug 2023

10/10

Overall a great place to stay for given rate
Stayed 2 nights in Apr 2025

8/10

Stayed 2 nights in Feb 2025

2/10

Stayed 2 nights in Feb 2025

10/10

Stayed 5 nights in Jan 2025

10/10

Stayed 3 nights in Jan 2025

10/10

๊ฐ์‹ค์ด ์พŒ์ ํ–ˆ์Šต๋‹ˆ๋‹ค. ์ƒค์›Œ์‹ค ์˜จ์ˆ˜๊ฐ€ ๋ฏธ์ง€๊ทผํ–ˆ์Šต๋‹ˆ๋‹ค. ํ™”์žฅ์‹ค ๋ถˆ๋น›์ด ๋ถˆํˆฌ๋ช… ์œ ๋ฆฌ๋ฒฝ์„ ํ†ต๊ณผํ•˜๊ธฐ ๋•Œ๋ฌธ์— ํ•œ๋ฐค์ค‘์— ํ™”์žฅ์‹ค ์ „๊ธฐ๋“ฑ์„ ์ผœ๋ฉด ์นจ๋Œ€์ชฝ๋„ ๋ฐ์•„์ง‘๋‹ˆ๋‹ค. ์•„์นจ์‹์‚ฌ์— ๋‹ค์–‘ํ•œ ์Œ์‹์ด ์ œ๊ณต๋˜์—ˆ์Šต๋‹ˆ๋‹ค. ์ธ๊ทผ์— ๋„๋ณด๋กœ 10๋ถ„ ๊ฑฐ๋ฆฌ์— ์‡ผํ•‘๋ชฐ์ด ์žˆ์–ด์„œ ํŽธ๋ฆฌํ–ˆ์Šต๋‹ˆ๋‹ค.
Stayed 5 nights in Jan 2025

10/10

Stayed 1 night in Dec 2024

6/10

Stayed 1 night in Dec 2024

8/10

Stayed 6 nights in Dec 2024