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The Life Hotels

4.5 star property
Luxury hotel connected to the convention centre in Surabaya with free valet parking

Photo gallery for The Life Hotels

Room (Happy)
Reception hall
Property entrance
View from property
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Breakfast available
  • Housekeeping
  • Gym

Room options

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About the area

Map
Jl. Kusuma Bangsa No. 41, Surabaya, East Java, 60272

What's nearby

  • Grand City Surabaya - 11 min walk - 0.9 km
  • World Trade Centre - 14 min walk - 1.2 km
  • Surabaya Plaza Shopping Mall - 15 min walk - 1.3 km
  • Pasar Atum Mall - 2 min drive - 2.0 km
  • Tunjungan Plaza - 2 min drive - 2.1 km

Getting around

  • Surabaya Gubeng Station - 3 min drive
  • Surabaya Kota Station - 7 min drive
  • Surabaya (SUB-Juanda) - 41 min drive

Restaurants

  • ‪A&W - ‬6 min walk
  • ‪Mie Gacoan - ‬5 min walk
  • ‪Mie Mapan - ‬7 min walk
  • ‪Bakpau Special " Niu Ming - ‬3 min walk
  • ‪Twin Garden Taiwanese Steamboat & Cuisine - ‬7 min walk

About this property

The Life Hotels

Luxury hotel near Grand City Surabaya
Located close to World Trade Centre and ITC Surabaya Mega Grosir, The Life Hotels provides an airport shuttle, a terrace and a coffee shop/cafe. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • Free self-parking and valet parking
  • Breakfast (surcharge), a free local area shuttle and express check-out
  • Express check-in, a reception hall and a gift shop
Room features
All guest rooms at The Life Hotels include thoughtful touches, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 32-inch flat-screen TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Built in 2014
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Airport shuttle transfer per adult: IDR 128982.00 (one way)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 175000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Midtown Xpress Kusuma Bangsa Hotel Surabaya
Midtown Xpress Kusuma Bangsa Hotel
Midtown Xpress Kusuma Bangsa Surabaya
Midtown Xpress Kusuma Bangsa
Life Surabaya Hotel
Life Surabaya
Life Hotels Hotel Surabaya
The Life Hotels Hotel
Life Hotels Surabaya
Life Hotels
The Life Surabaya
The Life Hotels Surabaya
The Life Hotels Hotel Surabaya

Frequently asked questions

Is The Life Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Life Hotels?

Self-parking and valet parking are free at this property.

What time is check-in at The Life Hotels?

Check-in begins at 2:00 PM.

What time is check-out at The Life Hotels?

Checkout is at noon.

Does The Life Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 175000 per vehicle applies.

Where is The Life Hotels located?

Located in Surabaya Center, this luxury hotel is within 1 mi (2 km) of Grand City Surabaya, World Trade Centre and ITC Surabaya Mega Grosir. Surabaya Gubeng Station is 24 minutes by foot and Surabaya Kota Station is 30 minutes.

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The Life Hotels Reviews

Reviews

6.2
Rating 10 - Excellent. 0 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10

Stayed 3 nights in Jun 2018
This review was submitted before 2018 and has not been verified.

4/10

Prenotavo perché devo stare per diversi giorni e attirato dalla vostra promozione di 50% di sconto,ma in realtà quello è il prezzo della stanza! Non c'è posti a sedere inesistente attaccapanni né un armadietto, servizi che terminano alle 10 di sera, di mattina atteso per un ora la richiesta di un bicchiere di acqua calda essendo malato e disturbi intestinale. Ma tutto dipende credo da il management che inesistenti! Riparano il bagno nelle ore di riposo senza avvertire,lenzuole copre piumino rotte come vedete dalle foto in diversi giorni!! Le foto del albergo e stanze sn di vecchia data perché non corrispondono alle foto che pubblicizzate! Vi consiglio di verificare il vero della parola SCONTO, perché la stanza che ho avuto,,,quello è il suo vero prezzo al 100%!
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

2/10

Es war überall Schimmel, es war nicht richtig geputzt und die Decke sowie Kissen waren bereits benutzt (Pipi Fleck im Bett) mehr ist die Bewertung nicht wert.
This review was submitted before 2018 and has not been verified.

6/10

a tiny one but it's acceptable considering its price
This review was submitted before 2018 and has not been verified.

6/10

breakfast needs improvement. parking is very limited
This review was submitted before 2018 and has not been verified.

8/10

Comfortable stay with no complaints. Everything was convenient.
This review was submitted before 2018 and has not been verified.

6/10

Dit hotel is zeer geschikt voor reizigers met een klein budget en die niet al te kieskeurig zijn. Wij hadden tijdens ons verblijf een kamer van het "groovy" type, d.w.z. voor ons een kingzise bed en een totaal oppervlakte van 18 vierkante meter (dat is incl.douche/toiletruimte). Bed is prima en schoon, kamers zijn ruim. Het hotel is gelegen aan de Jl Kusuma Bangsa en dit is een drukke straat. Ook 's avonds gaat het verkeer er lang door. Vooral het geluid van de vele brommers en motoren is goed hoorbaar. Prettig is dat je tegenover het hotel en 40 meter naast het hotel twee supermarktjes hebt. De ene is zelfs 24 uur per dag open. De supermarkten hebben beiden een ATM, pal naast het hotel zitten trouwens nog 2 bankfilialen met ATM's. Personeel van hotel is vriendelijk maar bevatten een basishoeveelheid van de engelse taal. In het algemeen gesteld: goed hotel maar geen hotel voor pietluttige mensen. Je moet een flexibele instelling hebben. Vergeet niet dat je een redelijk mooie kamer krijgt voor een klein prijsje. Vanwege familie in Surabaya ben ik al 9x in de afgelopen jaren in deze stad geweest en dit jaar voor het eerst in dit hotel. Ik weet dus ook de levensstijl van de Indonesieers en hun gewoonten. Daarom beveel ik dit hotel ook graag aan. Goed, prettig, wel lawaaige omgeving, redelijk schoon (maar let niet op b.v. een verweerd kitrandje in de douche of wat kalkafzetting op kranen).
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

6/10

room is very small.parking lot is very small.it was not easy to park my car.and staff told me i can use valet service.well.when i hv so manythings inside my car, i dont feel secure to let anyone taking my car. breakfast is good