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Vasa Hotel Surabaya

5.0 star property
Luxury hotel with 2 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vasa Hotel Surabaya

2 restaurants, international cuisine
Lobby
Outdoor pool, pool loungers
View from room
Front of property
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • Housekeeping
The price is AU$127
includes taxes & fees
5 Jan - 6 Jan 2025

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Select Twin Bed Room, City view

Free minibar, in-room safe, desk, blackout curtains

Select Twin Bed Room, City view

Highlights

Soundproofed
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Breccia Suite, Bath up, City View, Executive lounge access

Breccia Suite, Bath up, City View, Executive lounge access

Breccia Suite, Bath up, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room, High floor, City View

View from room

Premium King Room, High floor, City View

Highlights

Soundproofed
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room, High floor, City View

Free minibar, in-room safe, desk, blackout curtains

Premium Twin Room, High floor, City View

Highlights

Soundproofed
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Apartment, 1 Bedroom, Kitchenette, City View

Executive Apartment, 1 Bedroom, Kitchenette, City View | Living room

Executive Apartment, 1 Bedroom, Kitchenette, City View

Highlights

Separate dining area
Soundproofed
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Free minibar items
LCD TV
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms, Bathtub, City View

43-inch LCD TV with cable channels, TV

Executive Apartment, 2 Bedrooms, Bathtub, City View

Highlights

Soundproofed
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Free minibar items
LCD TV
2 bedrooms
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Twin Bed Room, City View, Executive lounge access

Free minibar, in-room safe, desk, blackout curtains

Executive Twin Bed Room, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Glacier Suite, Bath up, City View, Executive lounge access

Free minibar, in-room safe, desk, blackout curtains

Glacier Suite, Bath up, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 3 Bedrooms, Bathtub, City View

Executive Apartment, 3 Bedrooms, Bathtub, City View

Executive Apartment, 3 Bedrooms, Bathtub, City View

Highlights

Separate dining area
Soundproofed
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
Free minibar items
LCD TV
  • 132 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Select King Bed Room, City View

Free minibar, in-room safe, desk, blackout curtains

Select King Bed Room, City View

Highlights

Soundproofed
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Bed Room, City View, Executive lounge access

View from room

Executive King Bed Room, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
Outdoor pool, pool umbrellas

JW Marriott Surabaya

Pool
Hot tub
Kids pool
Parking included
9.0 out of 10, Wonderful, (434)
The price is AU$142
includes taxes & fees
5 Jan - 6 Jan 2025
JW Marriott Surabaya
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About the area

Map
Jalan HR Muhammad No. 31, Surabaya, East Java, 60266

What's nearby

  • Pakuwon Mall - 5 min drive - 4.0 km
  • Surabaya Plaza Shopping Mall - 9 min drive - 8.8 km
  • Royal Plaza Surabaya - 9 min drive - 8.8 km
  • Tunjungan Plaza - 9 min drive - 8.7 km
  • Grand City Surabaya - 10 min drive - 10.0 km

Getting around

  • Margorejo Station - 7 min drive
  • Tandes Station - 15 min drive
  • Surabaya (SUB-Juanda) - 33 min drive

Restaurants

  • ‪Soto Ayam Ambengan Pak Sadi Asli - ‬5 min walk
  • ‪Seafood Artomoro Pak Kumis - ‬6 min walk
  • ‪Ming Garden - ‬9 min walk
  • ‪Waroeng Pati - ‬11 min walk
  • ‪Demandailing Cafe - ‬6 min walk

About this property

Vasa Hotel Surabaya

Luxury family-friendly hotel near Pakuwon Mall
Located close to Royal Plaza Surabaya, Vasa Hotel Surabaya provides a terrace, a coffee shop/cafe and a playground. Indulge in a massage and a body treatment at the on-site spa. Enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and express check-out
  • Express check-in, a front desk safe and massage treatment rooms
  • Guest reviews speak highly of the first-rate property condition
Room features
All 388 rooms have comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as free stocked minibars and dressing gowns.
More conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • 43-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 517,880 for adults and IDR 312,180 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 209 Dining
  • Chamas
  • Xiang Fu Hai

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body treatments
  • Couples treatment rooms
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 650000 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 517880 for adults and from IDR 312180 for children
  • Airport shuttle fee: IDR 425000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: IDR 425000 (one-way), (up to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 650000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Vasa Hotel
Vasa Surabaya
Vasa Hotel Surabaya Java
Vasa Hotel Surabaya Hotel
Vasa Hotel Surabaya Surabaya
Vasa Hotel Surabaya Hotel Surabaya

Frequently asked questions

Does Vasa Hotel Surabaya have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Vasa Hotel Surabaya?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Vasa Hotel Surabaya on 5 Jan 2025 start from AU$127.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Vasa Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Vasa Hotel Surabaya?

Self-parking is free at this property.

What time is check-in at Vasa Hotel Surabaya?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Vasa Hotel Surabaya?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Vasa Hotel Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 425000 per vehicle applies.

Where is Vasa Hotel Surabaya located?

Located in Surabaya, this family-friendly hotel is 1.9 mi (3 km) from Pakuwon Mall, and within 6 mi (10 km) of Tunjungan Plaza and Royal Plaza Surabaya. Surabaya Plaza Shopping Mall and Red Bridge are also within 6 mi (10 km).

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 134 reviews" "
Rating 8 - Good. 27 out of 134 reviews" "
Rating 6 - Okay. 11 out of 134 reviews" "
Rating 4 - Poor. 8 out of 134 reviews" "
Rating 2 - Terrible. 2 out of 134 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Stayed 4 nights in Oct 2024

10/10 Excellent

Intan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hendrik Ori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very posh and well equipped hotel located in one of the best spot in west Surabaya. Which unfortunately is also it's downside. Avoid staying here when there are known large events happening. Combined with the nightmare that is the nearby freeway exit, we had been stuck waiting for our turn at the elevator for 15-20mins, despite their staff best effort to coordinate it in real time with radios. Waiting for your valet to return can also take up to 30mins during some of these events.
Stayed 1 night in Aug 2024

10/10 Excellent

SATISH, CANONSBURG

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Kuang Yan

Stayed 1 night in Jul 2024

10/10 Excellent

Juwita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff hospitality are great. Thanks
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The variety and quality of breakfast were great. The customer service both at the front desk and breakfast were outstanding.
Stayed 1 night in Dec 2023

10/10 Excellent

Vishal V

Stayed 1 night in Sep 2023

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and service seemed excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

riccy

Liked: Cleanliness, staff & service, amenities
Need to be fix ,the pool area
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Nenny, Seminyak

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room with daily free minibar. spacious, nice bed, friendly staff.
Stayed 2 nights in Jan 2023

8/10 Good

D

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

2/10 Terrible

Yagna N S, singapore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the room design and lighting is a bad joke; can't shave or comb hair with the light at wash basin; no working table and chair; never seen such stupid non functional room design and furnishing. Air conditioning is horrible; temperature done not come down and it feels very humid and damp; almost impossible to sleep with the thick comforter provided with non-functional air condition which is not only in my room by 3 others on different levels travelling with me. Never staying again in this hotel
Stayed 2 nights in Nov 2022

10/10 Excellent

aprilia

Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad 5 stars
Check in process were smooth, even-though it weren't at the 33th floor as declared on the booking site. We stayed 2 nights at the Glacier Suites. It was far from the standard of 5 stars hotels. The carpets we’re dusty and full of stains. The bathroom amenities and interiors were below par than advertised. Bedding was mediocre, 3 stars standards. Lack of placement in light switches. Overall it wasn't as we expect it to be. Lack of hospitality services in all aspect. Poor standards of social distancing and crowd control during pandemic.
Stayed 1 night in Dec 2020

8/10 Good

Andrie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Handojo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near access to the tol gate
Stayed 1 night in Mar 2020

10/10 Excellent

Ammor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly Recommended
Stayed 1 night in Feb 2020

6/10 Okay

Sufan

Liked: Staff & service
Disliked: Cleanliness
The hotel is getting old and cleanliness especially the shower is poor. The floor was slimy
Stayed 3 nights in Feb 2020

8/10 Good

Sit Hian

Business traveller
Liked: Staff & service
Stayed 2 nights in Feb 2020

10/10 Excellent

Norman, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice, nice room, but the restaurant food and breakfast are not good.
Stayed 2 nights in Dec 2019

4/10 Poor

Ambler

Liked: Room comfort
Disliked: Staff & service
Don't stay here
Too many other choices. Here was what went wrong: no transportation from airport to hotel when we really needed it. No toilet tissue left after housekeeping, even when we called to remind them after. In the middle of nowhere. YOu need car for anything. Takes forever to get served a cup of coffee. At pool side bar I got told I had to pay cash for a drink because i had "run out of deposit". That last one is first time ever.
Stayed 4 nights in Nov 2019

10/10 Excellent

Paul, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a brunch
Service was very good. Breakfast was excellent - huge selection - like a brunch menu
Stayed 1 night in Nov 2019