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"Customer service."

"The property was beautiful and the staff was friendly and very helpful. "

"Hotel, not bad but loved the breakfast! "

"Excellent for an overnight stay before an early international flight"

"Excellent position with a great view, convenient to the downtown and Rocks areas, lots of dining, easy to walk everywhere, convenient to transport."

"convenient"

"Lack of a big window with an amazing no view made the experience worse than it could be"

"The Room was beautiful (would have loved to have been a bit higher up so maybe next time) this was our anniversary and it was a great stay, Breakfast was grand and Benita our waitress was so attentive (first class service) look forward to our next visit (we are local) we will be back, thank you, Ken & Linda"

"All the staff were very friendly and professional. My kids don’t often stay in hotels and were very impressed!"