Microtel Inn & Suites by Wyndham Gassaway/Sutton

2.0 star property
Hotel in Gassaway with free breakfast and 24-hour business centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Microtel Inn & Suites by Wyndham Gassaway/Sutton

Exterior
Laundry room
Property amenity
Lobby
Room, 1 Queen Bed, Accessible, Non Smoking

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Free WiFi
The price is AU$153
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
Separate bath and shower
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
Separate bath and shower
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
Separate bath and shower
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
Separate bath and shower
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Microwave

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
Separate bath and shower
  • Sleeps 4
  • 1 King Bed

Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
Separate bath and shower
  • Sleeps 2
  • 2 Queen Beds

Suite, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
Separate bath and shower
  • Sleeps 3
  • 1 Queen Bed
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About the area

Map
115 Reston Place, Gassaway, WV, 26624

What's nearby

  • Braxton County Memorial Hospital - 16 min walk
  • Elk River - 4 min drive
  • Flatwoods Outlet Mall - 9 min drive
  • Sutton Dam - 10 min drive
  • Sutton Lake Marina - 17 min drive

Getting around

  • Charleston, WV (CRW-Yeager) - 61 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Wendy's - ‬8 min drive
  • ‪Custard Stand - ‬8 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Long John Silver's - ‬13 min walk

About this property

Microtel Inn & Suites by Wyndham Gassaway/Sutton

Property highlights
Free continental breakfast, a firepit and a 24-hour business centre are just a few of the amenities provided at Microtel Inn & Suites by Wyndham Gassaway/Sutton. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Motorhome/coach/lorry parking, coffee/tea in reception and a lift
  • ATM/banking services, a 24-hour front desk and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 74 rooms boast comforts such as air conditioning, as well as amenities such as free WiFi. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with separate baths/showers and hairdryers
  • TVs with cable channels
  • Mini fridges, microwaves and free extra beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 21.20, per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 21.20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Masks are required at the property for guests who have not received COVID-19 vaccination

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn Wyndham Gassaway Sutton
Microtel Inn Wyndham Sutton
Microtel Inn Wyndham Sutton Hotel
Microtel Inn Wyndham Sutton Hotel Gassaway
Gassaway Microtel
Microtel Gassaway
Microtel Inn & Suites Sutton/Gassaway Hotel Gassaway
Microtel Inn And Suites Sutton/Gassaway
Microtel Inn Wyndham Gassaway/Sutton Hotel Gassaway
Microtel Inn Wyndham Gassaway/Sutton Hotel
Microtel Inn Wyndham Gassaway/Sutton Gassaway
Microtel Inn Wyndham Gassaway/Sutton
Gassaway Microtel
Microtel Inn And Suites Sutton/Gassaway
Microtel Gassaway
Microtel Inn Suites by Wyndham Gassaway/Sutton
Microtel Inn & Suites by Wyndham Gassaway/Sutton Hotel
Microtel Inn & Suites by Wyndham Gassaway/Sutton Gassaway
Microtel Inn & Suites by Wyndham Gassaway/Sutton Hotel Gassaway

Frequently asked questions

Is Microtel Inn & Suites by Wyndham Gassaway/Sutton pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a deposit of USD 250.00 per stay and a fee of USD 21.20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Microtel Inn & Suites by Wyndham Gassaway/Sutton?

As of 28 Dec 2024, prices found for a 1-night stay for 2 adults at Microtel Inn & Suites by Wyndham Gassaway/Sutton on 12 Jan 2025 start from AU$152.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Microtel Inn & Suites by Wyndham Gassaway/Sutton?

Self-parking is free at this property.

What time is check-in at Microtel Inn & Suites by Wyndham Gassaway/Sutton?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Microtel Inn & Suites by Wyndham Gassaway/Sutton?

Checkout is at 11:00 AM.

Where is Microtel Inn & Suites by Wyndham Gassaway/Sutton located?

Situated in Gassaway, this hotel is 0.8 mi (1.4 km) from Braxton County Memorial Hospital and 2.4 mi (3.9 km) from Elk River. Sutton Dam and Flatwoods Outlet Mall are also within 9 miles (15 km).

Reviews

7.8

Good

Rating 10 - Excellent. 278 out of 813 reviews" "
Rating 8 - Good. 283 out of 813 reviews" "
Rating 6 - Okay. 124 out of 813 reviews" "
Rating 4 - Poor. 77 out of 813 reviews" "
Rating 2 - Terrible. 51 out of 813 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Ewa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like it
Stayed 1 night in Nov 2024

4/10 Poor

LINDSEY

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Deborah

Travelled with family
We arrived at the hotel and was told we booked a room through a 3rd party and there wasn’t a room available and to contact Expedia which we tried several times. The manager told was nothing she could do and to leave, we couldn’t find another room due to something going on for the weekend so we slept in our car in 40 degrees. Extremely upset. Being inhospitable myself the hotel should of offered to help us find something
Stayed 1 night in Oct 2024

6/10 Okay

Angie

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was really friendly. The pet policy is not clear on the website. For the price I expected better.
Stayed 2 nights in Oct 2024

2/10 Terrible

Linda

Didn't get to stay we were turned away because of our dog. Said pet friendly but was not .
Stayed 1 night in Sep 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Deborah

Travelled with group
Liked: Staff & service
I would not have stayed at this property if I had known a few things. The property is located up a steep and winding road. I was driving my motorhome. When I checked in, I was informed I couldn't park on the parking lot. There was less than 15 vehicles on the entire lot. I had to park my motorhome in a gravel lot, that you couldn't even turn around in, and that didn’t have any lighting. I felt very unsafe! When I went to take a shower, there were hairs on a shelf on the side of the tub where it looked like someone shaved. In the bottom of the tub was long hair. I was told if I damaged the gravel parking lot I would be charged $250. They wanted copies of both mine and my husband's driver's licenses - I've never heard of needing both. Check in took too long and they have too many rules that come with charges if you break the rules. And if we asked a question, the answer was, 'that's above my pay grade'. I definitely won't be staying here again and wouldn't recommend it.
Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Anita

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

Maggie

Liked: Cleanliness
Stayed 3 nights in Aug 2024

2/10 Terrible

Bryan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We paid extra to have late checkout at 1:00 p.m. when we checked in at 2:00 a.m. in the morning they said that they do not allow late checkouts. We had tried to ride our motorcycle as long as we could knowing that we wasn't going to be here at the motel until at least 2:00 a.m. so when we booked we asked for late checkout and it as far as we know was approved. All suda machines were out of soda when we ask where the pop machines were the clerk gentleman working at the front desk told us where they were but never informed us that they were empty so I used my card to buy because it would not take cash which he informed me of charge my card twice and there was nothing in it and had not been for at least a month. When we first got there they put us on the third floor at the very end we after riding the motorcycle all day and half the night there was no water pressure or hot water for at least 20 minutes after I went down and asked if we could get closer to the water or at least hot water inform me that it takes 20 to 30 minutes for the hot water to reach this area. When we walked into the room the air conditioner was set on 60° which didn't bother me at all but was a little chilly at first. Definitely no water pressure . We travel a lot and we definitely will take this place off the list. I recommend going a little further down the road to flatwoods always been treated great and rooms are very nice water pressure is good.
Stayed 1 night in Sep 2024

6/10 Okay

Marc

Disliked: Cleanliness, property conditions & facilities
Needs updating and upkeep. employees nice, ground nice, hotel needs work
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

Bob

Travelled with family
Nice stop for the night. Had an issue that dealt with right away. Decent breakfast
Stayed 1 night in Aug 2024

6/10 Okay

Stephanie

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Loved that it was in the mountains.
Stayed 1 night in Aug 2024

6/10 Okay

Mike

Disliked: Cleanliness, property conditions & facilities
Some good some bad
Sorry to say this was not a very pleasurable experience. The room was dated, while not filthy, not very clean. The hallway had ceiling tile missing, damaged plaster on the walls. The bed was comfortable and the room quiet. The lock on the back entrance door was not operating. The breakfast was fine, and the Mexican Restaurant down the highway was excellent.
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights. First room A/C was barely functional. Room change fixed that. Staff was excellent from the top down, friendly and helpful.
Stayed 1 night in Aug 2024

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Quiet
Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never again stay at this hotel We were evacuated in the middle of the night due to CARBON MONIXIDE poisoning! No apology. No other accommodations provided. And no refund.
Stayed 1 night in May 2024

4/10 Poor

Nate

Travelled with pets, Travelled with partner
Toilets wouldnt flush, shower knobs keep spinning, not much of a complimentary breakfast.
Stayed 1 night in Jul 2024

8/10 Good

Tamme

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The shower was a bit wonky. The water went from very hot to burning hot. There was no medium hot.
Stayed 3 nights in Jun 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We LOVED our room! The bedroom separated from the lounging area. Very roomy throughout. Comfy beds and not hardly any noise bleed through from adjoining rooms. Staff was great from check in until check out. Always available and friendly. We didn’t experience any concerning problems during our stay and would book here again!
Stayed 3 nights in Jun 2024