There are so many great things about this house. It is perfect for the big group bookings, a getaway where location is exceptional, the room to roam outside the property, and close to many things to do. We spent 5 nights there and we enjoyed ourselves a lot, we had 10 adults and 10 kids aged 1-7 years old and the fact we got to spend two whole days just outside playing on the long driveway and hilly front yard was one highlight.
However, we had a very bad experience when it comes to cleanliness of the property.
After a long 9 hour drive from where we came from, we were greeted by the cleaning housekeeping lady saying she was all alone and will try to finish up quickly , this was at 4pm. 4 hours later, house keeping was done. Was it an inconvenience, a little yes, but understandable however it was not what we expected. Then we have one bedroom with blood stained sheets and linens (we immediately put in wash), housekeeping and host offered to return and get them changed but it was already 10pm and we did not want that. We also find a leftover lingerie piece under an unused couch in the laundry room on the far end of the house, two very wobbly chairs at the breakfast table (that were replaced a day before checkout by maintenance), and other things I’ll point out to the host.
For the type of booking and the property, a better cleanliness and readiness property would make this a 5 star booking. We understand mistakes can be made but definitely not worth the service cleaning fee.
Besides that, we dealt with these things and made the best out of it.
