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Aparthotel

Citadines Xinghai Suzhou

4.0 star property
Aparthotel in Suzhou with fitness centre and 24-hour front desk

Photo gallery for Citadines Xinghai Suzhou

In-room safe, desk, soundproofing, iron/ironing board
Reception
Bar (on property)
Deluxe Room, 1 Bedroom
Laundry room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Air conditioning
The current price is AU$96
includes taxes & fees
27 June - 28 June

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premier Room, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Premier Room, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | Living area

Executive Room, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Sofa bed
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Sofa bed
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed
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About the area

Map
58 Xinghai Street , Jiacheng Garden, Building 27, Industrial Park, Suzhou, Jiangsu, 215021

What's nearby

  • Gate to the East - 18 min walk - 1.5 km
  • Pingjiang Road - 4 min drive - 4.3 km
  • Humble Administrator's Garden - 5 min drive - 5.5 km
  • Suzhou Museum - 6 min drive - 4.9 km
  • Suzhou International Expo Center - 7 min drive - 6.9 km

Getting around

  • Xinghai Square Station - 8 min walk
  • Suzhou Railway Station - 19 min drive
  • Pudong International Airport (PVG) - 116 min drive

Restaurants

  • ‪山珍宝大酒店 - ‬2 min walk
  • ‪真味韩国料理 - ‬1 min walk
  • ‪大吉兆 - ‬1 min walk
  • ‪浅草日本料理 - ‬4 min walk
  • ‪五大洋韩国料理店 - ‬3 min walk

About this property

Citadines Xinghai Suzhou

Aparthotel in Suzhou with fitness centre and 24-hour front desk
This aparthotel features a restaurant, a fitness centre and self parking. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning. Each apartment provides free WiFi and free wired Internet, an LCD TV with satellite channels, and a kitchen with a fridge, a stovetop and a microwave. Added amenities include a dining area, a sitting area and an electric kettle.
Citadines Xinghai Suzhou offers 167 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

1 bedroom, free WiFi

AC Hotel by Marriott Suzhou Industrial Park

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
10.0 out of 10, Exceptional, 4 reviews
The price is AU$125
includes taxes & fees
23 June - 24 June
AC Hotel by Marriott Suzhou Industrial Park

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Car hire
  • Parking on site (CNY 40 per day)
  • Limited on-site parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 53 per person
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: CNY 106 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with cable/satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In a shopping district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 167 units
  • 26 floors
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Soundproofing
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 106.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 53 per person
  • Airport shuttle fee: CNY 636 per vehicle (one-way)
  • Self-parking fee: CNY 40 per day
  • Rollaway bed fee: CNY 106.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Citadines Suzhou
Citadines Suzhou Xinghai
Citadines Xinghai
Citadines Xinghai Hotel
Citadines Xinghai Hotel Suzhou
Citadines Xinghai Suzhou
Citadines Hotel Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Aparthotel
Citadines Xinghai Suzhou Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Suzhou Aparthotel Suzhou

Frequently asked questions

Is Citadines Xinghai Suzhou pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citadines Xinghai Suzhou?

As of 22 June 2025, prices found for a 1-night stay for 2 adults at Citadines Xinghai Suzhou on 27 June 2025 start from AU$96.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citadines Xinghai Suzhou?

Self-parking is available for CNY 40 per day. Limited spots are available.

What time is check-in at Citadines Xinghai Suzhou?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Citadines Xinghai Suzhou?

Checkout is at noon.

Does Citadines Xinghai Suzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 636 per vehicle applies.

Where is Citadines Xinghai Suzhou located?

Located in Suzhou Industrial Park, this aparthotel is within 1 mile (2 km) of Gate to the East and In City Shopping Mall. Suzhou Center and Jinji Lake are also within 2 miles (3 km). Xinghai Square Station is 8 minutes by foot and Ligongdi West Station is 14 minutes.

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Citadines Xinghai Suzhou Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 62 out of 164 reviews
Rating 8 - Good. 79 out of 164 reviews
Rating 6 - Okay. 18 out of 164 reviews
Rating 4 - Poor. 1 out of 164 reviews
Rating 2 - Terrible. 4 out of 164 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

DIOGO ALVES

Liked: Cleanliness, amenities, room comfort, communication
Is it a little bit difficult to find the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy to move around
Stayed 3 nights in Apr 2024

10/10 Excellent

Kien Min

Liked: Cleanliness, room comfort, communication
Excellent experience, with it clean room and convienant location. i will surely book again when i travel to suzhou again. The only bad comment you can give is only the lack of beautiful view. 10/10
Stayed 5 nights in Jan 2024

8/10 Good

TAKASHI

Liked: Cleanliness, amenities, property conditions & facilities, communication
コスパの良いホテルでした。
Stayed 3 nights in Apr 2025

6/10 Okay

Jacob

Liked: Amenities, communication
The property is a bit hard to get to if you don’t know the area. Every time you want in a guard has to open the gate since the hotel is located in a residential area. Two complaints is that the shower head is very unstable and would move often while showering thus spraying water all over the floor. Also the WiFi was slow and I ended up using my own data.
Stayed 8 nights in Apr 2025

8/10 Good

ryoichi

Liked: Cleanliness, amenities, property conditions & facilities, communication
費用が安く、周りにはレストラン街があり、かつ静かでゆっくり出来ます。
Stayed 3 nights in Feb 2025

6/10 Okay

Nam Fatt

Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Great stay

Stayed 4 nights in Nov 2024

6/10 Okay

TAKUMI

Stayed 4 nights in Jul 2024

10/10 Excellent

GIJIN

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Apr 2024

8/10 Good

SUNGBUM

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 2 nights in Nov 2023

8/10 Good

YONG SIK

Stayed 2 nights in Jun 2023

2/10 Terrible

YONG SIK

Stayed 1 night in Mar 2023

6/10 Okay

XIAOZHONG

Disliked: Cleanliness, communication

「高級」と思いましたが…

昔は高級ホテルかもしれませんが、今回は全く感じられなかった。設備は古いし、朝食の選択肢も少ない。 つまり、今度は泊まりません。
Stayed 2 nights in Feb 2023

8/10 Good

HOSUNG

Liked: Cleanliness, room comfort, communication
첫입실 시 추워서 샤워하기 힘들었음. 거실과 방 넓고 주방이 분리되어 있어 편안했음. 아침은 보통이었음
Stayed 1 night in Jan 2023

10/10 Excellent

HIROFUMI

Liked: Cleanliness, amenities, property conditions & facilities, communication
住みやすいと思います。
Stayed 3 nights in Oct 2022

10/10 Excellent

Jing-Yu

Stayed 1 night in Sep 2022

8/10 Good

XIANGBO

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, communication
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Nice location

Nice location, situated near shopping mall
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Good Space

Comfortably size apartment style hotel.
Stayed 1 night in Dec 2020

10/10 Excellent

KONGSUP

Liked: Cleanliness, room comfort, communication

출장자가 머물기 좋은 호텔

위치도 좋고 서비스도 편안했던 아주 쾌적한 호텔입니다.
Stayed 3 nights in Dec 2020

2/10 Terrible

I-TSANG

Stayed 1 night in Oct 2020

8/10 Good

Jenna

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Clean and spacious hotel

Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.
Stayed 2 nights in Aug 2020