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Crowne Plaza Suzhou, an IHG Hotel

5.0 star property
Luxury Suzhou hotel in Suzhou Industrial Park with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Suzhou, an IHG Hotel

Exterior
Point of interest
Minibar, in-room safe, desk, soundproofing
Fitness facility
Minibar, in-room safe, desk, soundproofing

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
The price is AU$203
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Room, 2 Double Beds (High Floor Lounge Access)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds (High Floor Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (Jinji Lake View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds (Jinji Lake View)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (High Floor Lounge Access)

Premium Room, 1 King Bed (High Floor Lounge Access)

Premium Room, 1 King Bed (High Floor Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Jinji Lake View)

View from room

Premium Room, 1 King Bed (Jinji Lake View)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Explorer, Lounge Access)

Suite, 1 King Bed (Explorer, Lounge Access)

Suite, 1 King Bed (Explorer, Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Navigator, High Floor Lounge)

Suite, 1 King Bed (Navigator, High Floor Lounge)

Suite, 1 King Bed (Navigator, High Floor Lounge)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Lake View

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds, Lake View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Captain, Lounge Access Lake)

Suite, 1 King Bed (Captain, Lounge Access Lake)

Suite, 1 King Bed (Captain, Lounge Access Lake)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (High Floor Lounge Access)

Premium Room, 1 King Bed (High Floor Lounge Access)

Premium Room, 1 King Bed (High Floor Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (High Floor Lounge Access)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds (High Floor Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Lake View

View from room

Premium Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Lake View

View from room

Premium Room, 1 King Bed, Accessible, Lake View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pilot, High Floor Lounge Access)

Suite, 1 King Bed (Pilot, High Floor Lounge Access)

Suite, 1 King Bed (Pilot, High Floor Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 Single Bed

Similar properties

Property amenity

W Suzhou

Pool
Spa
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (88)
The price is AU$233
includes taxes & fees
24 Nov - 25 Nov
W Suzhou
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About the area

Map
168 Xinggang Street, Suzhou, Jiangsu, 215021

What's nearby

  • Jinji Lake - 1 min walk - 0.1 km
  • Gate to the East - 9 min walk - 0.8 km
  • Suzhou International Expo Center - 6 min drive - 4.6 km
  • Suzhou Museum - 7 min drive - 6.6 km
  • Humble Administrator's Garden - 7 min drive - 6.7 km

Getting around

  • Dongfangzhimen Station - 10 min walk
  • Yixing High-Speed Railway Station - 16 min drive
  • Pudong International Airport (PVG) - 120 min drive

Restaurants

  • ‪鹤家 - ‬6 min walk
  • ‪东门饭店 - ‬2 min walk
  • ‪蔡家食譜 - ‬1 min walk
  • ‪王品台塑牛排 - ‬6 min walk
  • ‪本家韩国烧烤店 - ‬4 min walk

About this property

Crowne Plaza Suzhou, an IHG Hotel

Luxury family-friendly hotel near Jinji Lake
Located close to Gate to the East and Suzhou International Expo Center, Crowne Plaza Suzhou, an IHG Hotel provides a marina, a corner/local shop and a terrace. Indulge in a massage, a body treatment and a facial at 佳莉雅RE-WELLNESS, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
Other perks include:
  • A seasonal outdoor pool and an indoor pool
  • Buffet breakfast (surcharge), motorhome/coach/lorry parking and train station pick-up service
  • Coffee/tea in reception, concierge services and luggage storage
  • Wedding services, meeting rooms and a ballroom
Room features
All 388 rooms have comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Train station pick-up shuttle (surcharge)
  • RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10:00 AM for a fee: CNY 128 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • 圣汐Sun Seeker
  • 臻炉逸Zhen Hotpot
  • 香茗舫Fragrance
  • 马里亚纳Mariana
  • 鲍鱼王子Abalone Prince

Family friendly

  • Arcade/game room
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a lake
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hotel Suzhou
Crowne Plaza Suzhou
Suzhou Crowne Plaza
Crowne Plaza Suzhou Hotel

Frequently asked questions

Does Crowne Plaza Suzhou, an IHG Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Crowne Plaza Suzhou, an IHG Hotel?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Suzhou, an IHG Hotel on 1 Dec 2024 start from AU$202.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Suzhou, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Suzhou, an IHG Hotel?

There is free parking nearby.

What time is check-in at Crowne Plaza Suzhou, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Crowne Plaza Suzhou, an IHG Hotel?

Checkout is at noon.

Where is Crowne Plaza Suzhou, an IHG Hotel located?

This family-friendly Suzhou hotel is located on a lake, within a 10-minute walk of Jinji Lake and Gate to the East. Suzhou International Expo Center and Suzhou Museum are also within 6 mi (10 km). Dongfangzhimen Station is 10 minutes by foot and Yanyuqiao Station is 10 minutes.

Crowne Plaza Suzhou, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 105 out of 141 reviews" "
Rating 8 - Good. 25 out of 141 reviews" "
Rating 6 - Okay. 10 out of 141 reviews" "
Rating 4 - Poor. 1 out of 141 reviews" "
Rating 2 - Terrible. 0 out of 141 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angelica

Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph Chin Fong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with staff very well trained to cater to needs. Diverse assortment for breakfast
Stayed 4 nights in Oct 2024

10/10 Excellent

Stoyan, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super conveniently located, with a super beautiful lake trail leading to an area with fountain shows at night. 10 minute walk to the arch building, which has an insanely huge shopping mall around it with many dining options. The hotel itself is nice and clean. The views and locations are amazing, would definitely stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Stayed 4 nights in Jul 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at Crown Plaza is very friendly and accommodating during my stay and made me feel comfortable and happy! Also, the continental breakfast has a great variety. They cleaned my room very well and got to know me as a regular requesting oat milk lattes in the morning. Room service was always attentive and friendly. I would definitely stay here again
Stayed 17 nights in Jul 2024

8/10 Good

winnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Great location near Suzhou biggest mall, lots of restaurants, shops, and activites for kids. They upgraded us to a family suite with great views and a bunk bed for the small kiddos. Their customer service was great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

jerry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to music fountain
Stayed 3 nights in Jun 2024

10/10 Excellent

Ning

Travelled with family
Sunny Jiang
Highly recommend, everything’s perfect for family trip!
Stayed 2 nights in Jun 2024

10/10 Excellent

Shijun

Stayed 2 nights in Jun 2024

10/10 Excellent

ying

Stayed 1 night in Jun 2024

10/10 Excellent

Walter, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Yan

Stayed 1 night in Jun 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location next to Suzhou center
Stayed 1 night in May 2024

8/10 Good

mike

Stayed 2 nights in May 2024

8/10 Good

Yingzi

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, beautiful view! Staff are very friendly. Breakfast is amazing, so many choices.
Stayed 4 nights in Apr 2024

10/10 Excellent

Xiaomin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Hotel had small fire but under control. The best part is how they deal with emergency. They put guest satisfaction at first. Beside the great service, the hotel is beautiful. You get the view of the Jingji lake and the door of the east. Very convenient to the mall and countless restaurants on the Ligongdi,easy subway ride to the old town as well. I will definitely stay there again. Highly recommended!
Stayed 2 nights in Oct 2023

10/10 Excellent

CHEE KUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Kyna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except there is no coffee maker in the room.
Stayed 3 nights in Jan 2020

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Fantastic
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointment of the room I get.
Staff at check in counter told me that they had no King bed room for me which I booked. And said it is not confirmed when I book. I need to argue with them and show the confirmation email to her, then finally she give me one, but in 2nd floor, face to the front entrance of which all people can see through my room if I open the curtain. I was so disappointed on this, if she can explain to me the condition of the room, I may accept the twin room, her attitude is rude.
Stayed 1 night in Jul 2019

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic hotel, good for a weekend stay.
Great hotel, good food, nice pool overlooking the lake. Only downside is the decor, though immaculately clean, is a little bit dated. The gym and spa were under construction during our stay, alternate arrangements were made for the gym. This construction was not noted during the booking phase, but the construction did not disturb us with noise at all.
Stayed 1 night in Jun 2019

10/10 Excellent

SANDRO ALMIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing!!
I've got an upgrade for an outstanding room. I've loved this hotel!!
Stayed 1 night in Jan 2019

10/10 Excellent

Xyao Yun, Pennsylvania us

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply love it! Especially the breakfast!!