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Oakwood Hotel & Residence Suzhou

4.5 star property
Luxury hotel connected to the convention centre in Suzhou with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oakwood Hotel & Residence Suzhou

Premium bedding, in-room safe, desk, blackout curtains
Exterior
42-inch flat-screen TV with cable channels, TV
Property entrance
42-inch flat-screen TV with cable channels, TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Room service
The price is AU$130
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Luxury Apartment, 2 Bedrooms, Partial Lake View

Premium bedding, in-room safe, desk, blackout curtains

Luxury Apartment, 2 Bedrooms, Partial Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 108 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Premier Apartment, 3 Bedrooms, Lake View

Premium bedding, in-room safe, desk, blackout curtains

Premier Apartment, 3 Bedrooms, Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 153 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed, 2 Large Single Beds and 1 Queen Bed OR 1 Single Sofa Bed, 2 Large Single Beds and 1 Queen Bed

View all photos for Basic Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Basic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Apartment, Partial Lake View

Premium bedding, in-room safe, desk, blackout curtains

Junior Apartment, Partial Lake View

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Bathrobes
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom, Partial Lake View

42-inch flat-screen TV with cable channels, TV

Luxury Apartment, 1 Bedroom, Partial Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchen
Dishwasher
Flat-screen TV
  • 76 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Citadines Xinghai Suzhou

Kitchen
Free WiFi
Restaurant
Air conditioning
8.4 out of 10, Very good, (160)
The price is AU$87
includes taxes & fees
29 Nov - 30 Nov
Citadines Xinghai Suzhou
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About the area

Map
6 Moon Bay Road, Suzhou Industrial Park, Suzhou, Jiang Su, 215123

What's nearby

  • Jinji Lake - 5 min drive - 5.3 km
  • Suzhou International Expo Center - 8 min drive - 8.5 km
  • Gate to the East - 11 min drive - 11.9 km
  • Suzhou Museum - 14 min drive - 16.2 km
  • Humble Administrator's Garden - 15 min drive - 16.6 km

Getting around

  • Yueliangwan Station - 5 min walk
  • Suzhou Railway Station - 29 min drive
  • Wuxi (WUX-Shuofang) - 40 min drive

Restaurants

  • ‪Emmett.艾美餐厅 - ‬5 min walk
  • ‪江南食单 - ‬2 min drive
  • ‪玉榕轩 - ‬3 min walk
  • ‪星巴克 - ‬18 min walk
  • ‪独墅湖基督教堂 - ‬15 min walk

About this property

Oakwood Hotel & Residence Suzhou

Luxury family-friendly hotel located in Suzhou Industrial Park
A poolside bar, a terrace and a garden are just a few of the amenities provided at Oakwood Hotel & Residence Suzhou. The on-site local and international cuisine restaurant, Dushu Spring, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and express check-in
  • Supervised childcare (surcharge), a front desk safe and multilingual staff
Room features
All 250 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and dressing gowns.
Other amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 42-inch flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 98 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Dushu Spring

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 23 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 98.00 per person
  • Rollaway bed fee: CNY 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Oakwood Hotel Suzhou
Oakwood Suzhou
Oakwood Hotel Residence Suzhou
Oakwood & Suzhou Suzhou
Oakwood Hotel Residence Suzhou
Oakwood Hotel & Residence Suzhou Hotel
Oakwood Hotel & Residence Suzhou Suzhou
Oakwood Hotel & Residence Suzhou Hotel Suzhou

Frequently asked questions

Is Oakwood Hotel & Residence Suzhou pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Oakwood Hotel & Residence Suzhou?

As of 27 Nov 2024, prices found for a 1-night stay for 2 adults at Oakwood Hotel & Residence Suzhou on 24 Dec 2024 start from AU$130.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Oakwood Hotel & Residence Suzhou?

Self-parking is free at this property.

What time is check-in at Oakwood Hotel & Residence Suzhou?

Check-in start time: 2 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Oakwood Hotel & Residence Suzhou?

Checkout is at noon.

Where is Oakwood Hotel & Residence Suzhou located?

This family-friendly Suzhou hotel is located in the business district, 0.1 mi (0.2 km) from Dushu Lake, and within 6 mi (10 km) of Suzhou Ferris Wheel and Jinji Lake. Suzhou Culture and Arts Center and Yuanrong Times Square are also within 6 miles (10 km). Yueliangwan Station is only a 5-minute walk and Dushuhu Neighborhood Center Station is 8 minutes.

Oakwood Hotel & Residence Suzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 73 reviews" "
Rating 8 - Good. 23 out of 73 reviews" "
Rating 6 - Okay. 7 out of 73 reviews" "
Rating 4 - Poor. 0 out of 73 reviews" "
Rating 2 - Terrible. 1 out of 73 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Location is abit far from the tourist attractions and shopping but the apartm
Stayed 2 nights in Dec 2023

10/10 Excellent

Lieschen

Stayed 4 nights in Jun 2023

10/10 Excellent

watson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lake view
Excellent hotel. View is great, eateries across the road. But you would prefer to have a car to stay here. The breakfast is good and the room is spacious and modern. For the price, is a steal. But make sure you get the room with view of the lake.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020

10/10 Excellent

TifKoh, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lake-facing 2-bedroom unit. The unit is spacious, very functional. Small kitchen with cutlery & necessary pots & pans. Only lacking dishwashing liquid & sponge. Lots of dustbins in the unit. Bathtub is good after a tiring day. No iron board & iron in the utility room. 2 bedrooms, the king-sized bed is huge, can fit 3 teens! Love it. There is an additional but very functional & spacious study room that can sleep 1 pax on the long sofa. Utility room in the master room can fit 2 opened luggage. Lots of drawer & cabinet space. Washer & dryer comes in handy. Good TV channels. Only the front desk & doormen aren’t friendly. Front desk female staff is very stern with no eye contact. Breakfast spread is average but there is nice, hot noodles freshly prepared. No freshly made omelette. Young service staff in cafe here are not enthusiastic or approachable. Speedy check-in & check-out. No maps of Suzhou available at front desk, which is not helpful for tourists who want to visit places of interests. Simple gym, efficient enough. Clean & cozy environment, quiet & safe. Can walk over to the lake/park for a jog & fresh air. Will definitely stay here again if we visit Suzhou. My family likes it very much. However, one needs to call a taxi or drive here. It’s outskirt without a mall or supermarket. We can still do with this:)) Really a pleasant stay.
Stayed 2 nights in Dec 2019

10/10 Excellent

Hsing-Mao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the industrial/tech/education area
I picked this hotel because of the spacious layout of the condo/residence style. I stayed in a one bedroom-style suite with a sofa. It is more than sufficient for my party of 3. The area is about 20 km from downtown Suzhou but right at where I had a conference. Breakfast is nice according to my family. Room is a condo/residence. It has a kitchen sink, washing machine (that we didn’t use), nice bahtroom and blackout curtain. As per usual in China, staffs don’t speak much English except the manager. But they are really helpful though (help calling taxi, getting ice, verifying the charge). Very great 3-night stay in this part of Suzhou.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Room is clean and comfortable. Service is good! Bathroom floor needs cleaning though. No cook top but there is a rice cooker.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Roger S L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms conditions are good but the room service menu is limited
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights stay in Oakwood Hotel Suzhou
Loved the hotel. I often choose an apartment over a hotel room and whilst I wasn't expecting a full kitchen I was disappointed to find I didn't even have a teaspoon to stir my coffee. Useful having a fridge.

10/10 Excellent

Pei, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for a short stay
Hotel is in a new developed industrial/office area with great potential business development in neighborhood. Transportation is not easy accessible without pre-arrangement. Breakfast is included and items are more than expectation. Room is very clean except the HVAC units are kind of noisy when it is in operations. Big room with a very good size bathroom but shower only. I checked in late at night and checked out on Sunday morning and therfore, no chance to explore nearby retail store restaurant except 5 min. walk to a good size 24hrs convenience store.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2017

8/10 Good

Roger

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Donny, s Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for the money
Clean room, AC worked well If your in the area you can't go wrong
Stayed 1 night in Jun 2017

10/10 Excellent

Weiyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at Jinji / Dushu Lake area
It is a newly opened hotel located in the new town. I booked a standard room but was upgraded to a suit, with a big living room and great lake view. The condition of the room is great, clean and tidy. The bathroom is also quite large with both bath tank and shower facilities. Staff at the front desk are nice when we check-in and check out.
Stayed 1 night in Jun 2017

10/10 Excellent

TE-CHUNG

Stayed 1 night in Oct 2023

10/10 Excellent

Tingzhu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错啦
Stayed 5 nights in Nov 2021

8/10 Good

KENGHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周遭環境優美，舒適... 但地點稍偏，不易打車，且網路速度有點偏慢 早餐豐富，好吃😋 大致上還不錯
Stayed 4 nights in Sep 2020

10/10 Excellent

HSIANGYEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃檯服務
1/11日晚上入住的櫃檯人員一位年輕男生，服務態度很好！
Stayed 1 night in Jan 2020

10/10 Excellent

JOO YOUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 쾌적한 호텔
아주 훌륭한 호텔입니다. 강력하게 추천합니다. 일단 넓고 쾌적한 객실이 호텔로 기본기능이 훌륭합니다. 또한 조식이 메뉴가 다양하진 않지만 부족하지도 않고 적당하다고 할 수 있습니다. 다음에 또 숙박하고 싶습니다.
Stayed 4 nights in Nov 2019

8/10 Good

king ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019