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Pan Pacific Suzhou

4.5 star property
Riverwalk hotel with 4 restaurants and fitness centre

Photo gallery for Pan Pacific Suzhou

4 restaurants, breakfast, lunch, dinner served; international cuisine
Property amenity
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Deluxe King
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Room service
The current price is AU$97
includes taxes & fees
29 June - 30 June

Room options

Available filters for rooms
Showing 37 of 37 rooms

View all photos for Premier Twin

1 bedroom, down duvets, minibar, in-room safe

Premier Twin

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Executive Suite

View from room

Two Bedroom Executive Suite

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Bathrobes
  • 110 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Premier King

1 bedroom, down duvets, minibar, in-room safe

Premier King

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room | View from room

Family Triple Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Bathrobes
Hairdryer
Minibar
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Premier View Twin

Premier View Twin

Premier View Twin

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Two Bedrooms

Family Two Bedrooms

Family Two Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Bathrobes
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Balcony King

Premier Balcony King

Premier Balcony King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Separate bedroom
Bathrobes
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Bathrobes
Hairdryer
Minibar
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Bathrobes
Hairdryer
Minibar
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier King Grande

Free toiletries, hair dryer, bathrobes, slippers

Premier King Grande

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Balcony Twin

View from room

Premier Balcony Twin

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Bathrobes
Hairdryer
  • 36 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier View King

Premier View King

Premier View King

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Balcony Suite

1 bedroom, down duvets, minibar, in-room safe

Premier Balcony Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Dining table
Flat-screen TV
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family King Room

Free toiletries, hair dryer, bathrobes, slippers

Family King Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Bathrobes
Hairdryer
  • 64 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Suite

1 bedroom, down duvets, minibar, in-room safe

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Dining table
Flat-screen TV
Blackout curtains
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Pagpda Suite

1 bedroom, down duvets, minibar, in-room safe

Executive Pagpda Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Balcony Twin

1 bedroom, down duvets, minibar, in-room safe

Premier Balcony Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier View King

1 bedroom, down duvets, minibar, in-room safe

Premier View King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Balcony King

1 bedroom, down duvets, minibar, in-room safe

Premier Balcony King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

1 bedroom, down duvets, minibar, in-room safe

Family Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Premier View Twin

1 bedroom, down duvets, minibar, in-room safe

Premier View Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Executive Suite

1 bedroom, down duvets, minibar, in-room safe

Two Bedroom Executive Suite

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Twin

1 bedroom, down duvets, minibar, in-room safe

Deluxe Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Twin

1 bedroom, down duvets, minibar, in-room safe

Premier Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Two Bedrooms

1 bedroom, down duvets, minibar, in-room safe

Family Two Bedrooms

  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room (2 beds)

1 bedroom, down duvets, minibar, in-room safe

Deluxe Room (2 beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard 2-bed Room

1 bedroom, down duvets, minibar, in-room safe

Standard 2-bed Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier King

1 bedroom, down duvets, minibar, in-room safe

Premier King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

1 bedroom, down duvets, minibar, in-room safe

Family Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room (Double Bed)

1 bedroom, down duvets, minibar, in-room safe

Deluxe Room (Double Bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

1 bedroom, down duvets, minibar, in-room safe

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Balcony Suite

1 bedroom, down duvets, minibar, in-room safe

Premier Balcony Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Bedroom Executive Suite

1 bedroom, down duvets, minibar, in-room safe

Triple Bedroom Executive Suite

  • Sleeps 6
  • 2 Single Beds and 1 Queen Bed

View all photos for Executive Suite

Interior

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Wu Gong Hall

1 bedroom, down duvets, minibar, in-room safe

Wu Gong Hall

  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Single Beds

View all photos for Deluxe King

1 bedroom, down duvets, minibar, in-room safe

Deluxe King

  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007

What's nearby

  • Pingjiang Road - 4 min drive - 4.2 km
  • Shantang Street - 5 min drive - 5.0 km
  • Suzhou Museum - 6 min drive - 5.5 km
  • Humble Administrator's Garden - 6 min drive - 5.8 km
  • Jinji Lake - 8 min drive - 8.4 km

Getting around

  • Renminqiao South Station - 9 min walk
  • Suzhou Railway Station - 13 min drive
  • Wuxi (WUX-Shuofang) - 46 min drive

Restaurants

  • ‪清华酒楼 - ‬8 min walk
  • ‪AVANTI Restaurant - ‬4 min walk
  • ‪北疆饭店 - ‬6 min walk
  • ‪高原红茶酒吧 - ‬3 min walk
  • ‪黑杰克酒吧 - ‬7 min walk

About this property

Pan Pacific Suzhou

Luxury hotel near Shantang Street
Located close to Suzhou Museum and Humble Administrator's Garden, Pan Pacific Suzhou provides a garden, dry cleaning/laundry services and a gym. Get out on the links at this hotel and enjoy amenities such as a driving range. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business centre are available to all guests.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), an outdoor tennis court and express check-out
  • A porter/bellboy, a vending machine and luggage storage
  • Concierge services, 11 meeting rooms and ping pong
Room features
All 336 rooms include comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Baths or showers, free toiletries and hairdryers
  • 47-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

Chinese (Mandarin), English

Similar properties

Property amenity

Suzhou Marriott Hotel

  • Pool
  • Hot tub
  • Spa
  • Parking included
9.2 out of 10, Wonderful, 196 reviews
The price is AU$128
includes taxes & fees
22 June - 23 June
Suzhou Marriott Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 88 for adults and CNY 68 for children
  • 4 restaurants

Restaurants on site

  • Sun Ray禧禾意大利灵感餐厅
  • 吴宫瑞面
  • 塔影咖啡
  • 海天楼中餐厅
  • 萃英园全日餐厅

Things to do

  • Billiards/pool table
  • Golf driving range
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Table tennis

Family friendly

  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 12,917 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Lifeguards
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between 1:00 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 300.0 per day.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 88 for adults and from CNY 68 for children
  • Late check-in fee: 50 per cent of room rate for check-in between 1:00 PM and 6:00 PM
  • Rollaway bed fee: CNY 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 7:00 AM to 9:30 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pan Pacific Hotel Suzhou
Pan Pacific Suzhou
Suzhou Pan Pacific
Pan Pacific Suzhou Hotel Suzhou
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Suzhou
Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

Does Pan Pacific Suzhou have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM to 9:30 PM.

How much does it cost to stay at Pan Pacific Suzhou?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at Pan Pacific Suzhou on 29 June 2025 start from AU$96.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Suzhou?

Limited spots are available.

What time is check-in at Pan Pacific Suzhou?

Check-in start time: 3:00 PM; check-in end time: 6 PM. Late check-in is available from 1:00 PM to 6:00 PM for a fee of 50%.

What time is check-out at Pan Pacific Suzhou?

Checkout is at noon.

Where is Pan Pacific Suzhou located?

Located in Suzhou Old Town, this luxury hotel is 2.8 mi (4.6 km) from Shantang Street, and within 6 mi (10 km) of Suzhou Museum and Humble Administrator's Garden. Hanshan Temple is 4.5 mi (7.3 km) away. Renminqiao South Station is 9 minutes by foot and Nanmen Station is 10 minutes.

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Pan Pacific Suzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 242 out of 404 reviews
Rating 8 - Good. 109 out of 404 reviews
Rating 6 - Okay. 37 out of 404 reviews
Rating 4 - Poor. 14 out of 404 reviews
Rating 2 - Terrible. 2 out of 404 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JiaQing

Liked: Cleanliness, amenities, property conditions & facilities
Room is excellent,with nice shower,big gardens
Hotel view
Lobby entrance
Robot service
Stayed 1 night in Jun 2025

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and services, serene atmosphere surrounded by the garden
Stayed 2 nights in Apr 2025

10/10 Excellent

Loh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand hotel that is as much a sight seeing spot by itself as the rest of Suzhou.
Stayed 2 nights in Mar 2025

8/10 Good

Ngoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, breakfast buffet was just ok. Indoor and outdoor pools, amazing chinese gardens all around and laundry facility.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daiyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good and convenient.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paoyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 employees were very nice and help a lot. Wang Jing and Hardy. Very kind and passionate.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff, neat room and great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we’re good only a bit dusty room and skins were itching when sitting on the chairs, we used towels to covered the chairs. 😛😅
Lobby
Inside room
In side room
Stayed 3 nights in Apr 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel infrastructure and surrounding is very photoworthy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gangmun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality with unbelievable location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Min-On

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing Linked to a paid park with easy access to vicinity. Lovely architecture and service was impeccable. We stayed in the suite which was very large and fully stocked with amenities. Only feedback we have was the air-conditioning which on query is actually partly centralised. Overall a definite recommendation to stay here when you come to Suzhou. In fact, I'd recommend you explore the hotel and park grounds 1st before you head out to explore Suzhou old town
Stayed 1 night in Mar 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities located on the property including a massive garden, delicious restaurant, and koi fish pond. Also free laundry service was a major plus. Staff were friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jiayao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel garden!
Stayed 4 nights in Jun 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that you can visit panmen gate park. Even though it's off season and many stalls not open, it's still beautiful, especially at night. And the hotel feels very safe.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel.

Amazing hotel, with access to very pretty gardens (day or night).
Stayed 2 nights in Mar 2024

10/10 Excellent

Gennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture and delicious breakfast buffet
Stayed 2 nights in Feb 2024

10/10 Excellent

Ngai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall environment of the hotel and free access traditional park. There are no similar hotels like this.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is super!
Stayed 2 nights in Mar 2024

10/10 Excellent

Geaik Theng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful looking hotel.

Nice looking hotel. From the outside looks like ancient temple. The water supply in the rooms was not strong. The breakfast was go oh d as they have a variety of food. Overall,was good and nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jun Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very historical and pretty hotel. Impressive service too!
Stayed 3 nights in Sep 2023

10/10 Excellent

Benyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience overall
Stayed 3 nights in Jun 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 4 nights in Aug 2024

10/10 Excellent

Xinran

Liked: Cleanliness, staff & service, property conditions & facilities
Can have free access to Panmen which is great
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and spacious room.
Stayed 11 nights in Feb 2024

10/10 Excellent

Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful! We felt like we were back in ancient China with impeccable service. They provide free access to an ancient pagoda park which was also just delightful. The hotel has very nice food options too. It was a perfect vacation. Thank you!
Stayed 2 nights in Apr 2024