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The Secret Garden Guesthouse

3.0 star property
Colonial guesthouse in Swakopmund with free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Secret Garden Guesthouse

Courtyard
Exterior
Living area
Living room
Living area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Heating
Connecting rooms available
Renovated in 2022
Portable fan
  • Sleeps 2
  • 2 Single Beds

View all photos for Room

In-room safe, individually decorated, individually furnished

Room

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Renovated in 2022
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Renovated in 2022
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
  • Sleeps 3
  • 2 Single Beds

Similar properties

Front of property
Hansa Hotel
Free airport shuttle
Parking included
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (105)
The price is AU$216
includes taxes & fees
18 Nov - 19 Nov
Hansa Hotel
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About the area

Map
36 Bismarck Street, P.O.Box 2609, Swakopmund

What's nearby

  • Hohenzollernhaus - 3 min walk
  • National Marine Aquarium - 7 min walk
  • German Evangelical Lutheran Church - 12 min walk
  • Swakopmund Lighthouse - 13 min walk
  • The Dome - 4 min drive

Getting around

  • Walvis Bay (WVB) - 40 min drive

Restaurants

  • ‪Cafe Rosso - ‬3 min drive
  • ‪The Tug - ‬5 min walk
  • ‪Fish Deli - ‬7 min walk
  • ‪Jetty 1905 - ‬8 min walk
  • ‪Altstadt Restaurant - ‬3 min walk

About this property

The Secret Garden Guesthouse

Family-friendly guest house in the city centre, refurbished in 2022
A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at The Secret Garden Guesthouse. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
Other perks include:
  • Free self-parking
  • Free train station pick-up, supervised childcare (surcharge) and a front desk safe
  • Bike tour information, secured bike storage and tour/ticket information
Room features
All rooms are individually furnished, and feature comforts such as laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Highchairs, children's dinnerware and children's books
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and hairdryers
  • Furnished balconies or patios, childcare services and heating

Languages

Afrikaans, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
  • Free train station pick-up shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Private picnics

Family friendly

  • Beach toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Built in 1903
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 2:00 PM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are available for NAD 200.0 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: NAD 300 per person (one-way)
  • Crib (infant bed) fee: NAD 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Secret Garden Guesthouse
Secret Garden Guesthouse House Swakopmund
Secret Garden Guesthouse Swakopmund
The Secret Garden Guesthouse Hotel Swakopmund
Secret Garden House Swakopmund
Secret Garden Swakopmund
Secret Garden Guesthouse House
The Secret Garden
The Secret Garden Guesthouse Guesthouse
The Secret Garden Guesthouse Swakopmund
The Secret Garden Guesthouse Guesthouse Swakopmund

Frequently asked questions

Is The Secret Garden Guesthouse pet-friendly?

Yes, pets are allowed at this property.

How much is parking at The Secret Garden Guesthouse?

Self-parking is free at this property.

What time is check-in at The Secret Garden Guesthouse?

Check-in start time: 2 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at The Secret Garden Guesthouse?

Checkout is at 10:30 AM.

Does The Secret Garden Guesthouse provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-6:00 PM on request. A fee of NAD 300 per person applies.

Where is The Secret Garden Guesthouse located?

This family-friendly Swakopmund guesthouse is located in the historical district, steps away from Alte Kaserne, Woermannhaus and Hohenzollernhaus. Hohenzollern Building and Swakopmund Jetty are also within 5 minutes.

The Secret Garden Guesthouse Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 30 reviews" "
Rating 8 - Good. 10 out of 30 reviews" "
Rating 6 - Okay. 3 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay in Swakopmund. It is clean and quiet and the staff are great. It's a short walk to the jetty and good places to eat. They have a laundry service and organised my transfer to Walvis Bay airport. I would definitely stay here again
Stayed 2 nights in Sep 2024

10/10 Excellent

Larinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the inner private courtyard, private and secure. Super helpful owner, made many bookings and provided great info. Very comfortable, attentive staff.
Stayed 5 nights in Jan 2023

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Abby, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean & Pretty in Good Location, Intrusive Manager
The guest house is very pretty, well maintained and clean in very easy walking distance to everywhere you would need in Swakopmund. Safe parking is also included. The breakfast is good and fresh (7:30am until 9am) but there is no option of requesting anything that isn't out on offer. You eat what is there (breads, jams, fruit and a hot offering of french toast / eggs or similar) Our experience however was negatively impacted by the overbearing management team. We were made to feel quite uncomfortable at times (a nasty comment was made at check in for being from the UK) and when using the wifi in the lounge for 10 minutes, told that we were 'sad' for staying in on the internet all day. One morning we decided to skip breakfast and sleep in a little later, the owner banged on the door at 9:10 to ask where we were?? It felt a little intrusive. More worryingly, we were disturbed by the way management spoke to their staff and how the staff moved when they were close by. The staff were helpful, kind and pleasant - but we felt they were very undermined by the management. It is a shame that their behaviour made us feel this way, the guest house itself is very pleasing and clean so our experience should have been a positive one. As it was, they made us feel quite unwelcome and we actively wanted to leave by the end of our 3 night stay.
Stayed 3 nights in Jan 2018

10/10 Excellent

Victor, Pattaya Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Artisan Accommodation Close to Everything
Strategically located close to both downtown with its historical and architectural landmarks and to the beach, Secret garden Guesthouse is truly a home away from home, with impeccable service and cleanliness and state of the art stylish decoration.
Stayed 2 nights in Dec 2017

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in the city
We loved our stay here, calm atmosphere, great walkable location, superb staff, and great recommendations from the owners. A little nosey though, and staff asked we not mention to owners when we tipped the staff - a little concerning given the staff were excellent.
Stayed 2 nights in Oct 2017

10/10 Excellent

Yong Mean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mixed reviews
The hotel accommodations were quite lovely. The room was spacious and clean, but the staff were sincerely very difficult. Any question asked was not answered, owner hung up the phone on me when I tried to confirm the reservation, and we were yelled at for leaving our light on one day. This made the stay less pleasant. Other guests echoed these sentiments and we were able to laugh about it. I hesitate to recommend due to the staff/ownership, but it was good value for money and comfortable.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant; close to the beach
I've stayed here several times, and room 4 was a bit disappointing. The water pressure in the sink was very low, and not great in the shower; the mattresses a bit saggy; the wifi didn't work day one (but was fixed and blazing fast by day two); and there was no kind of table to hold the laptop and books while I worked, so I worked from the bed. In the past they've offered eggs cooked to order at breakfast; this time it was just take a boiled egg (5 or 7 minutes!) from the buffet. I also have concerns that the black staff here seem much more cowed -- i.e., afraid of guests (all white whenever I've been here) and the white owners -- than I observe other places in town. I don't see or know enough to make a judgement, but enough to feel a bit uncomfortable.

10/10 Excellent

Henry, Minneapolis MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable find- beautiful and comfortable
I booked this because it was a practical location at a good price. But once you enter the front door, you see it's a beautifully renovated and decorated 1910's house with a wonderful staff, great bistro, nice owners, comfortable beds, and all spotlessly clean and comfortable. No need to make Africa excuses for any cut corners- this would be beautiful in Germany or France!

8/10 Good

Sven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine sehr schöne Unterkunft mit gutem Frühstück. Die Unterkunft liegt recht zentral und man ist schnell zu Fuß im Zentrum von Swakopmund oder am Jetty. Der kleine Garten ist hübsch angelegt und lädt ein, dort zu frühstücken oder ein Gläschen Wein zu trinken.
Stayed 2 nights in Mar 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Dirk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Unterkunft mit neuer Gastgeberin.
Tolle Unterkunft mit neuer Gastgeberin. Inge, die Tochter, hat die Unterkunft von Ihren Eltern übernommen und ist eine tolle Gastgeberin. Sehr hilfreich und zuvorkommen. Die Zimmer sind sehr geräumig und sauber. Das Frühstück lässt keine Wünsche offen. Wir kommen auch ein drittes Mal gerne wieder bei unserer nächsten Rundreise.
Stayed 2 nights in Jun 2023

8/10 Good

madeleine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Très bon séjour, heure du petit déjeuner avancé de 10 min pour nous afin de nous permettre de déjeuner avant l'activité que nous devions faire de bonne heure. Bon conseils Juste petit problème de température, il faisait froid et pour des questions de condensation, il ne faut pas fermer la fenêtre de la salle de bain...
Stayed 2 nights in Jun 2023

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

RONAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'accueil a été super, le personnel nous a bien aidé à profiter des nombreuses activités de Swamkupmond (réservation) et a toujours été présent pour nous. Le cadre est agréable et calme, la chambre grande et propre. Bref, nous avons passé un très bon séjour
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

6/10 Okay

Donatella, Schweiz

Liked: Cleanliness, staff & service, room comfort
Gut gelegenes Guesthouse! Stadt ist zu Fuss bequem zu erreichen!
Stayed 2 nights in Oct 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Lage bei prima Preis Leistung
Der Secret Garden liegt sehr zentral und hat sichere Stellplätze für das Auto. Es sind alle Sehenswürdigkeiten und Restaurants bestens zu Fuß zu erreichen. Das deutsche Ehepaar organisiert auf Wunsch alle Ausflüge und hat uns für unseren weiteren Reiseverlauf tolle Tipps mit auf den Weg gegeben.

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Unterkunft in unmittelbarer Nähe zum Centru
Tolle Unterkunft mit super Lage zur Stadt und ans Meer. Die deutschsprachigen Gastgeber sind etwas gewöhnungsbedürftig und verschroben. Aber auch hilfsbereit.

8/10 Good

Jörg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Volker, Babenhausen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liegt in Zentraler Lage, Strand und Geschäfte per Fuß innerhalb weniger Minuten erreichbar. Besitzerin ist sehr zuvorkommend und hilfsbereit.
Stayed 2 nights in Jan 2018

8/10 Good

Cor, Woudenberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prettige locatie
Je zit gelijk overal dichtbij. Zoals de zee en restaurants.
Stayed 3 nights in Nov 2017

8/10 Good

Oliver, Hohenlockstedt, Germany

Liked: Cleanliness, staff & service, property conditions & facilities
Unterkunft in guter Lage
Wir hatten 2 Übernachtungen gebucht. Die Unterkunft liegt nahe dem Atlantik und der fußläufig erreichbaren Sehenswürdigkeiten. Das Personal ist freundlich und stets hilfsbereit. Das Frühstück war übersichtlich aber völlig ausreichend, im dazugehörigen Bistro gibt es außer Sonntags ne lecker Pizza. Einzig negativ zu bewerten ist die starke Luftfeuchtigkeit in unserem Zimmer. Unsere Sachen waren nach dem Aufenthalt etwas feucht, und durch das Badfenster welches man nicht verschließen soll hat es rein geregnet.
Stayed 2 nights in Sep 2017