8/10 Good
Michelle
Travelled with family
18 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and spacious apartment perfect for our needs. Near to the East Village shopping development with a large Coles supermarket and other shopping, dining options. When considering booking note that it is a 15 minute walk to the train station or a 10 minute ride into the CBD ( depending on the time of day)
Admin/ reception staff were easy to deal with including when making a slight change to my reservation.
The only thing preventing a 5 star review was the sloppy housekeeping with irksome things such as having to hunt for the kitchen bin when we first arrived, chasing on a number of occasions for tea towels bath towels, dishwasher tablets & binbags to actually be placed in our apartment We were out all day and weren’t excessive users of these items. Also floor cleaning wasn’t always up to scratch.There were also spaces which clearly hadn’t been dusted prior to & during our arrival. I don’t know if this was because our housekeeper wasn’t very good - (he also walked into our suite without knocking one morning) & disappeared 2/3 through our stay or a lack of staff- reception called us a couple of days before we left to check we were ‘happy’ with the housekeeper.
We’d book with Meriton again, you just need to keep on top of them on housekeeping & hope you get someone who does the job properly.
Michelle
Stayed 13 nights in Nov 2024