Shangri-La Sydney Reviews, Deals & Photos 2024

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Hotel with 2 restaurants, steps from The Big Dig Archaeology Education Centre

Dates

December 2024

January 2025

Indoor pool, open 7:00 AM to 8:00 PM, pool loungers

Grand Premier Sydney Harbour View 1 King

Premium bedding, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Policies

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

Pool

Bar

Spa

Parking available

Housekeeping

Gym

includes taxes & fees

16 Dec - 17 Dec

Room options

All rooms

1 bed

2 beds

Showing 53 of 53 rooms

Deluxe Opera House, Room, 1 King Bed, City View

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

40 sq m
City view
Sleeps 3
1 King Bed

Deluxe Opera House, 2 Single Beds, City View

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

40 sq m
City view
Sleeps 3
2 Single Beds

Executive Opera House City View 1 King

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

40 sq m
City view
Sleeps 3
1 King Bed

Executive Opera House City View 2 Twins

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

40 sq m
City view
Sleeps 3
2 Single Beds

Executive Darling Harbour 2 Twins

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

40 sq m
Bay view
Sleeps 3
2 Double Beds

Horizon Opera House City View 1 King

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

40 sq m
City view
Sleeps 3
1 King Bed

Executive Sydney Harbour View 2 Twins

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

50 sq m
Harbour view
Sleeps 3
2 Single Beds

Executive Darling Harbour 1 King

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

40 sq m
Bay view
Sleeps 3
1 King Bed

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

87 sq m
Harbour view
Sleeps 3
1 King Bed

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

60 sq m
Harbour view
Sleeps 3
1 King Bed

Executive Sydney Harbour Suite 1 King

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

83 sq m
Harbour view
Sleeps 3
1 King Bed

Ambassador Suite, Lounge Access, High Floor

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

105 sq m
City view
Sleeps 3
1 King Bed

Royal Suite, Business Lounge Access, Harbour View (High Floor)

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Harbour view
Sleeps 3
1 King Bed

Presidential Suite, Business Lounge Access, Harbour View (High Floor)

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Harbour view
Sleeps 3
1 King Bed

Suite, Business Lounge Access, Harbour View (Governor, High Floor)

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

114 sq m
Harbour view
Sleeps 3
1 King Bed

Executive Sydney Harbour View 1 King

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

45 sq m
Harbour view
Sleeps 3
1 King Bed

Premier Harbour Bridge King Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

60 sq m
Harbour view
Sleeps 3
1 King Bed

Harbour Bridge Suite 1 King

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

83 sq m
Partial sea view
Sleeps 3
1 King Bed

Horizon Darling Harbour 1 King

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

40 sq m
Bay view
Sleeps 3
1 King Bed

Horizon Sydney Harbour View 1 King

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

45 sq m
Harbour view
Sleeps 3
1 King Bed

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Premium bedding

83 sq m
Harbour view
Sleeps 3
1 King Bed

Deluxe Darling Harbour 1 King

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

39.7 sq m
City view
Sleeps 3
1 King Bed

Deluxe Darling Harbour 2 Twins

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

39.9 sq m
City view
Sleeps 3
2 Single Beds

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

77 sq m
Bay view
Sleeps 3
1 King Bed

Deluxe Harbour Bridge King Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

45 sq m
Partial sea view
Sleeps 3
1 King Bed

Deluxe Harbour Bridge Twin Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

50 sq m
Partial sea view
Sleeps 3
2 Single Beds

Grand Premier Sydney Harbour View 1 King

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Premium bedding

60 sq m
Harbour view
Sleeps 3
1 King Bed

Executive Opera House City View Twin Room

Sleeps 2
2 Single Beds

Executive Sydney Harbour King Room

Sleeps 3
1 King Bed

Grand Premier Sydney Harbour Room

Sleeps 3
1 King Bed

Premier Harbour Bridge Room

Sleeps 3
1 King Bed

Horizon Club Sydney Harbour Room

Sleeps 3
1 King Bed

Deluxe Harbour Bridge King Room

Sleeps 3
1 King Bed

Horizon Club Opera House City Room

Sleeps 3
1 King Bed

Horizon Club Spa Suite

Sleeps 3
1 Queen Bed

Deluxe Opera House City View Twin Room

Sleeps 2
2 Single Beds

Executive Sydney Harbour Suite

Sleeps 3
1 Single Sofa Bed and 1 King Bed

Horizon Club Sydney Harbour Suite

Sleeps 3
1 King Bed

Deluxe Opera House City View King Room

Sleeps 3
1 King Bed

Presidential Suite

Sleeps 2
1 King Bed

Horizon Club Darling Harbour Room

Sleeps 3
1 King Bed

Deluxe Darling Harbour Twin Room

Sleeps 2
2 Single Beds

Executive Opera House City View King Room

Sleeps 3
1 King Bed

Deluxe Darling Harbour King Room

Sleeps 3
1 King Bed

Harbour Bridge Suite

Sleeps 3
1 King Bed and 1 Single Sofa Bed

Deluxe Harbour Bridge Twin Room

Sleeps 2
2 Single Beds

Executive Sydney Harbour Twin Room

Sleeps 2
2 Double Beds

Horizon Club Tower Suite

Sleeps 3
1 King Bed and 1 Single Sofa Bed

Ambassador Suite

Sleeps 2
1 Single Sofa Bed and 1 King Bed

Executive Darling Harbour King Room

Sleeps 3
1 King Bed

Horizon Club Premier Sydney Harbour Room

Sleeps 3
1 King Bed

The Governor Suite

Sleeps 2
1 King Bed

Executive Darling Harbour Twin Room

Sleeps 2
2 Double Beds

Similar properties

Four Seasons Full Harbour Suite King | View from room

Pool

Hot tub

Spa

Pet-friendly

includes taxes & fees

15 Dec - 16 Dec

About the area

176 Cumberland Street, The Rocks, NSW, 2000

What's nearby

Museum of Contemporary Art - 6 min walk - 0.5 km
Circular Quay - 10 min walk - 0.9 km
Sydney Harbour Bridge - 12 min walk - 1.0 km
Sydney Tower Eye - 16 min walk - 1.4 km
Sydney Opera House - 16 min walk - 1.4 km

Getting around

Wynyard Station - 6 min walk
Sydney Circular Quay Station - 7 min walk
Sydney Airport (SYD) - 24 min drive

Restaurants

‪Mode Kitchen & Bar - ‬4 min walk
‪Morrison's Oyster Bar & Grill - ‬4 min walk
‪Blu Bar on 36 - ‬1 min walk
‪Fortune of War - ‬5 min walk
‪Maybe Sammy - ‬2 min walk

About this property

Shangri-La Sydney

Hotel near The Rocks Markets

Located close to The Big Dig Archaeology Education Centre and Museum of Contemporary Art, Shangri-La Sydney provides a terrace, a bar and a gym. Indulge in aromatherapy, a massage and a body wrap at the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with conference space and a steam room.

You'll also enjoy perks such as:

Swimming pool with sunloungers
Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
An indoor pool, express check-out and a porter/bellboy
A ballroom, multilingual staff and a 24-hour front desk
Guest reviews give top marks for the dining options, breakfast and helpful staff

Room features

All 565 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.

More amenities include:

Hypo-allergenic bedding and free cots/infant beds
Bathrooms with separate baths/showers and free toiletries
40-inch TVs with digital channels
Recycling, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Height restrictions apply for on-site parking
Limo/town car service
Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
RV/bus/lorry parking (surcharge) on site

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 52 to 67 for adults and AUD 25 to 25 for children
2 restaurants
A bar/lounge

Restaurants on site

Altitude Restaurant
Blu Bar on 36
Café Mix Restaurant

Family friendly

Free cot
Indoor pool
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

20 meeting rooms
20,451 square feet of conference space
Computer station

Outdoors

Pool loungers
Terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
In-room massages
Prenatal massages
Sauna
Spa open select days
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)

1 building
36 floors
Ballroom
Banquet hall
Built in 1992
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Free cot
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

40-inch TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water

Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
Phone
Recycling
Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

This property enforces a strict dress code in Blu Bar on 36 restaurant.

The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:

The following facilities are closed for New Year's Day:

Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AUD 275.0 per night.

Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: AUD 145 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately AUD 52 to 67 for adults and AUD 25 to 25 for children
Valet parking fee: AUD 105 per day (in/out privileges)
Rollaway bed fee: AUD 275.0 per night
Credit card charges are subject to a surcharge of 1.85 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Property Registration Number 92 003 643 963

We should mention

Pool access available from 7:00 AM to 8:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

Parking height restrictions apply

Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Shangri-La Sydney

Hotel Sydney Shangri-La

Shangri-La Hotel Sydney

Shangri-La Hotel Sydney The Rocks

Shangri-La Sydney

Shangri-La Sydney Hotel

Shangri-La Sydney The Rocks

Sydney Hotel Shangri-La

Sydney Shangri-La

Sydney Shangri-La Hotel

Shangri La Sydney

Shangri La Hotel Sydney

Frequently asked questions

Does Shangri-La Sydney have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Shangri-La Sydney?

As of 30 Nov 2024, prices found for a 1-night stay for 2 adults at Shangri-La Sydney on 16 Dec 2024 start from AU$285.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Sydney pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shangri-La Sydney?

Valet parking is available for AUD 105 per day.

What time is check-in at Shangri-La Sydney?

Check-in begins at 3 PM.

What time is check-out at Shangri-La Sydney?

Checkout is at 11 AM.

Where is Shangri-La Sydney located?

Located in The Rocks, this spa hotel is within a 10-minute walk of The Big Dig Archaeology Education Centre, Museum of Contemporary Art and The Rocks Markets. Sydney Observatory and Customs House are also within 10 minutes. Wynyard Station is 6 minutes by foot and Sydney Circular Quay Station is 7 minutes.

Shangri-La Sydney Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Rae

28 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Nov 2024

8/10 Good

Joseph

Travelled with partner

27 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Lovely harbour views. Service is 1st class. Rooms are somewhat dated. Circa 1980’s, but very well maintained.

Stayed 4 nights in Nov 2024

2/10 Terrible

matt

26 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

the hole stay

Stayed 1 night in Nov 2024

10/10 Excellent

Melanie

Business traveller

24 Nov 2024

Liked: Amenities

Easy and comfortable check in and stay

Stayed 1 night in Oct 2024

8/10 Good

Jack

24 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

24 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location. Altitude bar fun with great food.

Stayed 2 nights in Nov 2024

6/10 Okay

Heba

Travelled with partner

23 Nov 2024

We grabbed a coffee from the lobby- it was warm and all milk- very weak on coffee. We asked for another shot and paid 7 dollars for it

Stayed 1 night in Nov 2024

2/10 Terrible

Ellie

21 Nov 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Feride

Travelled with partner

20 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel, not bad but loved the breakfast!

Stayed 4 nights in Nov 2024

10/10 Excellent

Jeremy

20 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2024

10/10 Excellent

Angelica

20 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay, excellent service. Unbeatable views

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

20 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Thoroughly enjoyed staying here

Stayed 3 nights in Nov 2024

10/10 Excellent

Kerry

20 Nov 2024

Stayed 2 nights in Oct 2024

6/10 Okay

Manmit

18 Nov 2024

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Nov 2024

10/10 Excellent

Gillian

Travelled with family

18 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This hotel, staff and service was awesome

Stayed 3 nights in Nov 2024

10/10 Excellent

SHANAZ

18 Nov 2024

Liked: Cleanliness

Great

Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Travelled with partner

17 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A beautiful hotel in a prime spot in the city. My partner and i loved the place and look forward to visiting again

Stayed 1 night in Nov 2024

4/10 Poor

Matthew

16 Nov 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Jin

16 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Merrilyn

16 Nov 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

Raymond

15 Nov 2024

Stayed 3 nights in Oct 2024

10/10 Excellent

Tani

Travelled with family

13 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

👌

Stayed 3 nights in Nov 2024

8/10 Good

Craig

13 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean hotel. Nice rooms. And free bottles water!

Stayed 3 nights in Nov 2024

10/10 Excellent

Lindsay

Travelled with partner

12 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really convenient spot and great views

Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

12 Nov 2024

Stayed 2 nights in Nov 2024

General hotel information

Reasons to Book	Beautiful Rooms & Property Cleanliness
Check-In Time	3:00 PM
Check-Out Time	11:00 AM
Star Rating	5.0

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Shangri-La Sydney

Photo gallery for Shangri-La Sydney

Reviews

Excellent

Guests liked:

Popular amenities

Room options

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View all photos for Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

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View all photos for Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

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View all photos for Executive Sydney Harbour Suite 1 King

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View all photos for Royal Suite, Business Lounge Access, Harbour View (High Floor)

Royal Suite, Business Lounge Access, Harbour View (High Floor)

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View all photos for Presidential Suite, Business Lounge Access, Harbour View (High Floor)

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View all photos for Suite, Business Lounge Access, Harbour View (Governor, High Floor)

Suite, Business Lounge Access, Harbour View (Governor, High Floor)

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View all photos for Executive Sydney Harbour View 1 King

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View all photos for Premier Harbour Bridge King Room

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View all photos for Harbour Bridge Suite 1 King

Harbour Bridge Suite 1 King

Highlights

View all photos for Horizon Darling Harbour 1 King

Horizon Darling Harbour 1 King

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View all photos for Horizon Sydney Harbour View 1 King

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View all photos for Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

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View all photos for Deluxe Darling Harbour 1 King

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View all photos for Deluxe Darling Harbour 2 Twins

Deluxe Darling Harbour 2 Twins

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View all photos for Horizon Club Spa Suite 1 King, Lounge Access, High Floor

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