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"Loved the whole experience, in particular the staff they were just wonderful"

"Friendly and helpful staff, beautiful grounds and villa was much bigger than expected. A really great place to stay if you're looking to relax and recharge. "

"The staff was so helpful with all my questions. Helped me with transport and all tours. Close to everything. Location could not be better !!!"

"The Pullman is one of the farthest hotels from the Port Douglas village, but it is self-contained, and the staff are incredibly helpful with any requests. We self-drove but there was also a shuttle available at most times into town. We selected the Pullman for the timeless decor. I had read a few reviews about most hotels being 'dated'. We weren't disappointed. It was lovely. We stayed in one of the three-bedroom villas with a pool, and it felt very luxurious! It was larger than our own home in Sydney!"

"Fantastic property with welcoming staff! Would give it 6/5 stars for accommodations and service, Location is easily walkable to shopping and dining options. "

"Property has nice amenities and the place is clean. "

"Great place for a family - we have 3 boys 12, 10 & 8"

"The property itself is exceptional, the gym, spa, pools etc are great. Restaurants were amazing. We may have gone in an off peak season so I am thinking the resort was understaffed as the cleanliness was lacking. For example our bed was made and towels replaced daily however the actually bathroom itself did not appear to be cleaned daily, glasses weren’t cleaned etc. we left towel on the Sun lounges at the end of the day and the following day they weren’t even removed. Moreso a reflection on staffing I’m assuming. "

"Apartment was perfect. All the necessary amenities for a comfortable stay. Walkable to shopping, dining and water activities. Small kitchenette for cooking meals with refrigerator and microwave if needed to store leftovers and cool beverages. Pool was perfect for relaxing or play. Nice grilling area if cooking outside is your preference. Would stay again!"