See all properties

Hilton Garden Inn Syracuse

3.0 star property
Hotel with free parking, in the vicinity of Syracuse University
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Garden Inn Syracuse

Lounge
Indoor pool
Exterior
One King Bed
Daily cooked-to-order breakfast (USD 15.95 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Hot tub
    Hot tub
  • Gym
    Gym
The price is AU$212
includes taxes & fees
24 Nov - 25 Nov
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Two queen beds

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Two queen beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for One king one bedroom whirlpool suite

One King Bed

One king one bedroom whirlpool suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for One king bed junior suite

One King Bed

One king bed junior suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible one king bed room

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Accessible one king bed room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • Sleeps 2
  • 1 King Bed

View all photos for One king bed

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

One king bed

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for One king bed with sofabed

Room

One king bed with sofabed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed (With Drinks-Snacks)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

Similar properties

Free daily cooked-to-order breakfast
Embassy Suites Syracuse
Breakfast included
Pet-friendly
Parking included
Free WiFi
8.4 out of 10, Very good, (1005)
The price is AU$240
includes taxes & fees
1 Dec - 2 Dec
Embassy Suites Syracuse

About the area

Map
6004 Fair Lakes Rd, East Syracuse, NY, 13057

What's nearby

  • The Oncenter - 10 min drive
  • Landmark Theatre - 10 min drive
  • Syracuse University - 11 min drive
  • Destiny USA - 11 min drive
  • Carrier Dome - 12 min drive

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Albany, NY (ALB-Albany Intl.) - 129 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Hilton Garden Inn Syracuse

Hotel near The Oncenter
Located close to Erie Canal Museum and Everson Museum of Art, Hilton Garden Inn Syracuse provides a corner/local shop, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Wild Goose Pub, serves dinner. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and express check-in
  • A 24-hour front desk, laundry services and coffee/tea in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 100 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and sofa beds
  • Bathrooms with baths and hairdryers
  • 42-inch LCD TVs with cable channels
  • Recycling, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Wild Goose Pub

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 50, per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 15.95 for adults and from USD 10.95 for children
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Syracuse
Hilton Garden Inn Syracuse
Syracuse Hilton Garden Inn
East Syracuse Hilton
Hilton East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Garden Inn Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse

Frequently asked questions

Does Hilton Garden Inn Syracuse have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Hilton Garden Inn Syracuse?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Syracuse on 24 Nov 2024 start from AU$211.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Syracuse pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a deposit of USD 150.00 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Syracuse?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn Syracuse?

Check-in start time: 3 PM; check-in end time: 1:00 AM.

What time is check-out at Hilton Garden Inn Syracuse?

Checkout is at noon.

Where is Hilton Garden Inn Syracuse located?

Situated near the airport, this hotel is within 9 mi (15 km) of Syracuse University, Destiny USA and Erie Canal Museum. The Oncenter and Everson Museum of Art are also within 9 mi (15 km).

Hilton Garden Inn Syracuse Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 954 reviews" "
Rating 8 - Good. 295 out of 954 reviews" "
Rating 6 - Okay. 81 out of 954 reviews" "
Rating 4 - Poor. 45 out of 954 reviews" "
Rating 2 - Terrible. 26 out of 954 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property charges like a Hilton and performs like a Red Roof Inn. The seating area and hall (junior suite) was painted grey and did not have a single wall decoration. It felt like a jail cell. I found out too late that housekeeping was an every other day activity. The breakfast was a "do it yourself" poorly stocked breakfast bar for $13.95. All of this at a cost of $278/night. This is corporate price gouging if I've ever seen it.
Stayed 2 nights in Nov 2024

8/10 Good

Tonjia

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, professional hostess.
Stayed 1 night in Oct 2024

2/10 Terrible

Colby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay and everyone very nice but three issues. First, bed frame has metal brackets holding mattress. Cut my leg twice on bracket when I walked close to side of bed to get in. Second, only one elevator at center and stairs at ends of long hallway. Final, no plastic utensils available for food items sold by front desk.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela, Fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024

8/10 Good

Susan Luanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lack of evening dining on a Sunday was a big negative. Great room, comfortable bed, efficient and friendly front desk staff; very clean and quiet accomodation
Stayed 1 night in Oct 2024

4/10 Poor

Martha

Travelled with family
Disliked: Amenities, property conditions & facilities
We were given a king-size bed and a pull out sofa bed that already has the old sheets on. I had asked for two queen size beds for a family of three. The coffee pot in the room was out of order. And breakfast was an extra 14 dollars per person
Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean and quiet stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to park.
Stayed 2 nights in Sep 2024

10/10 Excellent

Timothy, Sibley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Sep 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy location to the Syracuse airport
Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking
Stayed 1 night in Sep 2024

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Stayed 1 night in Aug 2024

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was some construction or cleaning going on around the hotel but they weren’t noisy. The front desk staff was rude. Chatting amongst themselves and not caring that I was standing at the desk waiting to check in. When asking a question on my way out, I got an eye role and felt as if I was inconveniencing the lady at the counter. The room was perfectly fine but my AC unit was so loud.
Stayed 1 night in Aug 2024

4/10 Poor

Prittania

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Amenities
Nice stay
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Yvon

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it! Walls are a bit thin and hot tub jets were a bit too high that’s about all we didn’t like. More to like than dislike for sure
Stayed 3 nights in Aug 2024

2/10 Terrible

Asaduzzaman, Toronto

Business traveller
Disliked: Staff & service, amenities
I don’t have any good words for the check-in personnel. I’m travelling with my son 32 years of old and they gave me a room with one king size bedroom. Despite my utmost request he refused to consider to give us a 2 bedroom room. He said it’s not their fault that Expedia made the mistake. He asked me to call Expedia. It was 9:30 pm and I was unable to contact Expedia. The personnel was adamant to do something for us. I never had a worse experience like this. I don’t recommend any body to go to Hilton Inn.
Stayed 1 night in Aug 2024

10/10 Excellent

Lekeisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Patience

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unable to sleep
My stay here at the Hilton has been a horrible stay from the moment that I walked in the staff had no knowledge of what was going on in the property construction is being done on the weekends and we was unaware of it on top of that the refrigerator in my room did not work the TV did not work without assistance. I'm very unhappy with my stay here at the Hilton very unhappy I will send videos of my displeasure if needed. And then on the way out exiting the hotel tiles fell from on top of the roof onto my friend thank God that she didn't get hurt by dodging quickly but there was definitely no yellow tape caution in anybody not to walk in that area and there was debris flying off of the roof while the men were working very unhappy stay
Stayed 1 night in Aug 2024

6/10 Okay

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
It just seemed run down and not what you would expect with the name Hilton and the cost.
Stayed 1 night in Aug 2024