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Surestay Plus by Best Western Syracuse Airport Htl

2.5 star property
Property in North Syracuse with free breakfast and free airport shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surestay Plus by Best Western Syracuse Airport Htl

View from property
Lobby
View from property
Seasonal outdoor pool
View from property

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Parking available
  • Free airport shuttle
  • Pet-friendly

Room options

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The price is AU$124
includes taxes & fees
10 Dec - 11 Dec
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About the area

Map
900 Colonel Eileen Collins Boulevard, North Syracuse, NY, 13212

What's nearby

  • Destiny USA - 10 min drive - 10.1 km
  • Landmark Theatre - 11 min drive - 12.4 km
  • Syracuse University - 13 min drive - 14.2 km
  • Carrier Dome - 13 min drive - 14.3 km
  • New York State Fairgrounds - 18 min drive - 16.8 km

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Applebee's Grill + Bar - ‬5 min drive
  • ‪Middle Ages Alehouse - ‬8 min walk
  • ‪Plank Road Ice Cream - ‬5 min drive

About this property

Surestay Plus by Best Western Syracuse Airport Htl

Property near Destiny USA
At Surestay Plus by Best Western Syracuse Airport Htl, you can look forward to a free breakfast buffet, a free return airport shuttle and a terrace. The on-site restaurant, BW Airport Inn Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Additional perks include:
  • A seasonal outdoor pool
  • Tour/ticket information, 2 meeting rooms and a 24-hour front desk
  • Smoke-free property, newspapers in the reception and luggage storage
Room features
All 95 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Coffee/tea makers and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Extended parking on site (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 5 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BW Airport Inn Restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (1,399 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN Syracuse Airport
BEST WESTERN Syracuse Airport Inn
Syracuse Airport BEST WESTERN
Syracuse Airport Inn
SureStay Plus Hotel Best Western Syracuse Airport
SureStay Plus Best Western Syracuse Airport
SureStay Best Syracuse
Surestay Plus By Syracuse Htl
Surestay Plus Hotel by Best W. Syracuse Airport
SureStay Plus Hotel by Best Western Syracuse Airport
Surestay Plus by Best Western Syracuse Airport Htl Property

Frequently asked questions

Does Surestay Plus by Best Western Syracuse Airport Htl have a pool?

Yes, this property has a seasonal outdoor pool.

Is Surestay Plus by Best Western Syracuse Airport Htl pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Surestay Plus by Best Western Syracuse Airport Htl?

Extended parking is available for a fee. Limited spots are available.

What time is check-in at Surestay Plus by Best Western Syracuse Airport Htl?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Surestay Plus by Best Western Syracuse Airport Htl?

Checkout is at 11 AM.

Does Surestay Plus by Best Western Syracuse Airport Htl provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Surestay Plus by Best Western Syracuse Airport Htl located?

Situated near the airport, this property is 3 mi (4.8 km) from North Medical Family Practice and within 6 miles (10 km) of Hopkins Road County Park and The Fun Junction. Onondaga Lake Park and WonderWorks are also within 6 miles (10 km).

Surestay Plus by Best Western Syracuse Airport Htl Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 231 out of 1000 reviews" "
Rating 8 - Good. 368 out of 1000 reviews" "
Rating 6 - Okay. 244 out of 1000 reviews" "
Rating 4 - Poor. 109 out of 1000 reviews" "
Rating 2 - Terrible. 48 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness
It is very close to the airport and easy to get to. The staff was very eager to help us in every way. They were pleasant and made sure everything was good
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The close location to the airport and convenient shuttle service. The mattress in the room I had was in need of replacement. Lumpy and saggy.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
The property is old and needs to be refreshed. Everything was there and working
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff and the convience to Hancock Airport
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant exoerience checking in. The 2 girls were very smiley and welcoming.
Stayed 1 night in Feb 2020

8/10 Good

Joe, Sauquoit, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't find anything particularly unique, but the staff was very friendly and the room was clean.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to get to the airport. The staff were very friendly, especially the man stocking the breakfast station and driving the airport shuttle.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did NOT like the claim of “free parking” and then getting stuck with a $60 bill to leave my car for the week. You need to fix that. Very dissatisfied with that, and I wonder how many others have fallen into that trap.
Stayed 1 night in Feb 2020

6/10 Okay

Stefanie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great staff and food, close to airport, ugly rooms
The staff was great and the hotel is so close to Syracuse airport! The only issue was how ugly the rooms were. Breakfast was great too!
Stayed 1 night in Jan 2020

8/10 Good

Lynne, Northern New York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Airport is very close. Downtown Syracuse about 10 minutes away. Parking is easy. Staff were all very friendly. Restaurant in-house and the Food was good. Breakfast was hot--eggs & meat and Waffle iron with cereal & tasty breads. Not as new or as fancy as recently-built hotels, but it was clean & spacious.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the sound from the room next to us was very loud I could hear the snoring threw the wall
Stayed 1 night in Jan 2020

8/10 Good

Heidi, Watertown

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the cost. Great food and friendly staff!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room! Good food in the restaurant and good breakfast
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling
Convenient for an early morning flight!
Stayed 1 night in Jan 2020

4/10 Poor

Kathryn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
1980s time travel
Time travel to the 80s. Not updated and dingy. Everything smelled like chlorine even though it was dead of winter. Parking cost as much as the airport. Rooms very small. Room could be 90° or 50°. Heard everything noise. Staff nice. Next door to airport for quick popover for an early flight.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Convenient and friendly . Restaurant is excellent. Room clean but dated. Would definitely use them again.
Stayed 1 night in Jan 2020