Located close to Kuju Highlands Observatory and Higotai Park, The Guernsey Hotel & Resort provides an indoor mineral hot spring (onsen), a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a garden and a restaurant.
Additional perks include:
Free self-parking
Breakfast (surcharge), a free local area shuttle and bike hire
A 24-hour front desk, karaoke and 1 meeting room
Room features
All guest rooms at The Guernsey Hotel & Resort include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra amenities include:
Bathrooms with bidets and shower/bath combinations
Coffee/tea makers, daily housekeeping and desks
Languages
Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free area shuttle
Area shuttle
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily breakfast available 7:30 AM to 9 AM for a fee: JPY 2,180 per person
A coffee shop/cafe
A restaurant
Family friendly
Free area shuttle
Refrigerator on request
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Business services
Meeting room
Outdoors
Barbecue grill
Garden
Terrace
Spa
Indoor mineral hot springs (onsen)
Outdoor mineral hot springs (onsen)
Spa services
Yukata (Japanese robes)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Refrigerator on request
More
Air conditioning
Desk
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 6:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Breakfast fee: from approximately JPY 2180 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Property is also known as
GUERNSEY HOTEL RESORT Taketa
GUERNSEY HOTEL RESORT
GUERNSEY Taketa
THE GUERNSEY HOTEL RESORT
The Guernsey & Resort Taketa
THE GUERNSEY HOTEL & RESORT Hotel
THE GUERNSEY HOTEL & RESORT Taketa
THE GUERNSEY HOTEL & RESORT Hotel Taketa
Frequently asked questions
Is The Guernsey Hotel & Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Guernsey Hotel & Resort?
Self-parking is free at this property.
What time is check-in at The Guernsey Hotel & Resort?
Check-in start time: 3 PM; check-in end time: 6:00 PM.
What time is check-out at The Guernsey Hotel & Resort?
Checkout is at 10:00 AM.
Where is The Guernsey Hotel & Resort located?
Situated in Taketa, this hotel is 1.2 mi (1.9 km) from Kuju Flower Park, and within 3 mi (5 km) of Kuju Highlands Observatory and Mount Kuzumi. Higotai Park and Ikeyama Suigen are also within 6 mi (10 km).
The Guernsey Hotel & Resort Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 9 out of 13 reviews" "
10 - Excellent
9
Rating 8 - Good. 1 out of 13 reviews" "
8 - Good
1
Rating 6 - Okay. 2 out of 13 reviews" "
6 - Okay
2
Rating 4 - Poor. 1 out of 13 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 13 reviews" "
2 - Terrible
0
8.8/10
Cleanliness
9.0/10
Staff & service
9.0/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveller
6 June 2019
Verified traveller
Stayed 1 night in May 2019
6/10 Okay
Brian
3 June 2019
No food, rooms are just ok, great breakfast
Not a whole lot else to choose from in this area at a reasonable price range. Hotel rooms were large, but could have been in better condition. The window blinds don’t close all the way so you don’t have good privacy. The white carpets are badly stained. The biggest unfortunate thing however is that the hotel restaurant closes at 8pm even though the sign says 9pm. The yakiniku restaurant outside closes at 3pm! nothing else in the area, not even convenience stores. No snack vending machines either. Also, I think I may have gotten a skin rash from the onsen. The bright side is that the breakfast was incredible (we got the western style, but you can also get Japanese style). Oh, and even though we payed in advance through Hotels.com, they nickel-and-dime you with a ¥150 onsen tax upon checkout.
Stayed 2 nights on half board. The quality of food and service was excellent. The weather was not kind and our day trips to Mt Aso and Kurokawa was disrupted by rain.
숙박을 하기위해 도착하는 순간부터 체크아웃을 하고 가는 순간까지 아주 친철합니다.
차가 안보일때까지 계속 보고있는것이 인상적이었습니다.
물론 객실은 청결하였고, 요청하지는 않았지만, 추가 침대,아이를 위한 세면용품, 유카타,슬리퍼등이 세심하게 준비되어있었습니다. 다음에 이지역에 가게되면 다시 숙박할 예정입니다.
오이타(유후인, 벳부 등)에서 아소산을 둘러보러 가는 길이라면 강추입니다:) 스탭분들 모두 정말 친절하시고 호텔에서 보이는 뷰는 정말 최고에요. 야외 온천도 상쾌하고 기분 좋습니다. 특급호텔들 보다는 부족하지만 완벽함보다는 편안함, 특별함을 기대하신다면 만족하실거에요. 아침에 방안에서 보이던 뷰를 잊을수가 없네요:)
아 저녁으로 스테이크를 시킬수 있는데 미리 예약하고 가야하고, 분고규 맛은 정말 최초입니다.
The hotel’s open air bath is opened to the forest. The greatest Onsen experience we had in our 11 days trip. The breakfast is great as well. The location of the hotel is remote, dinner in the restaurant is by advance reservation only. As we didn’t booked the dinner l, we have to drive 25 minutes to Taketa to have dinner.