This property was beautiful and the owner was quick with communication, so we were excited to rent here. However, before we even signed the contract, we asked specific questions about the pool heating capabilities and whether we could set the temp at 85. The response was "ok, not a problem." Once we checked in, the owner showed us how to operate the spa and pool and that is when we found out that you could only heat one at a time, not both, and that we should let him know when we wanted to use the spa and he would turn it on remotely. Throughout our three day rental, he was very hesitant to keep the gas on to get the pool up to temperature and then started telling us that google recommends a lower temp, it is expensive to run the gas, etc. My response to him was, "We asked about setting it to 85 before we even booked and you responded with ok, not a problem. Now you are saying you don't want to do that after we are already here." Bottom line, he did turn up the heater for us on the last day, but then turned it off remotely after a couple of hours because I guess he decided we had enough time. We specifically picked the property because of the pool and spa and were disappointed that in a three day timeframe, we got a couple of hours of use and were cut off to cut corners. We expressed our disappointment after the rental was over (and during the stay) and he did credit us a small amount, but it would have been more cost effective for him to run the gas and let us enjoy what we paid for in the first place. We have our own heated pool at home and we are not new to how it works or what it costs to run. This could have easily been a 5 star review if he didn't cut corners on the one thing we actually picked the house for.