Tan Ky House Tours and Activities

The staff were the best part of the hotel from Tyson at breakfast with tips & hints, Chris overall with help in many areas & finally Nam who was very considerate the day of arrival after a bad day travelling to the hotel. Noise was bit of an issue but Chris was understanding & considerate resolving the problem.

The hotel looks great in the online photos but close up its very tired. We had a really big room but again a bit tired inside, the carpet wasn’t vacuumed from the day we went in until we left, the internet in our room was very slow and the carpets in most of the hallways we went down were very heavily stained and dirty. The breakfast was very average (we had stayed in 4 other hotels in various parts of Vietnam and all the breakfasts we had were very good). The upstairs rooftop bar was set up like a private night club so not really accessible for hotel guests, we were only guided to 6 bar stools and the prices were very high. We paid a lot of money for a 3 night stay and it certainly wasn’t worth the money we paid and I think the 5 star rating of the hotel is very generous it’s hovering between 3 and 4 stars

The property itself lies on a priceless and beautiful view in Da Nang. The rooms are spacious and the patios are beautiful to oversee the property and the ocean. Unfortunately, the management runs the resort with Little staff. I know the employees are busy and working hard, but for the size Property it is they just don’t have enough staff.. I believe they have over 500 rooms, and only for cleaning ladies to clean the entire resort, just not good. The front desk is horrible. They don’t even treat you unless you walk up to them hiding behind the front desk. On my departure, no one made even an effort to carry my luggage to the vehicle. The breakfast buffet was good for the first two days, but when you stayed there 21 days it gets old because it’s always the same thing. Towards the end, I even noticed that some of the food that I did pick up wasn’t even fresh and that includes the meat. The chances are I will never stay at this resort again and it is unfortunate because it has so much potential. The best thing that could happen to this resort is that it’s been sold to new owners and management so they can maybe make the oasis out of this resort that it probably could be